Background Asics Customer Complaints
Siteground is one of the most recommended WordPress Hosting companies. They are known for their top-notch customer support and fast reliable hosting programs. Their WordPress optimized hosting includes everything you will need to make and grow a successful site. Read our complete SiteGround review to discover whether SiteGround is the ideal server for you. Within this comprehensive SiteGround review, we will put their promises to check. These are the areas We’ll look into: Asics Customer Complaints
Performance: Speed is crucial for the achievement of your site. How quickly will your website load SiteGround?
Reliability: Will your site be available 24/7/365 without confronting any downtime?
Client Support: Could you count on their customer care?
Characteristics: Do they offer all the features and tools you will have to construct your site?
Prices: How much it might cost you? Are there some SiteGround deals that can save you money?
Bottom line: Don’t Want to read all the details? Let us outline it to you. We found SiteGround to be markedly faster and extremely reliable. Their hosting plans are adaptable, and their customer service is just one of the best in the industry. That’s why we’ve selected to urge SiteGround as one of the best WordPress hosting companies. Now let’s dive into our comprehensive SiteGround review, so you can observe just how we reached that decision and decide on your own.
SiteGround was founded in 2004, and since then it Has become one of the most well-known hosting firms. It’s headquartered in Sofia, Bulgaria with offices in 6 locations and data centers in three continents. These days, the business has over 400 employees and hosts over 500,000 domains. From the web development community, SiteGround is referred to as the cheap/shared hosting provider which comes with unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this comes with an additional $14.95 setup fee) or yearly and they transfer your website for free (just ask their live chat).
When reviewing SiteGround, we found their Performance quite great. Their past 10-month typical was 99.99percent and load time 714ms. We also discovered their customer service knowledgeable in WordPress related questions. We didn’t like their”setup” fee for 1-month programs and slightly restricted storage space. Below are the pros and cons we found using SiteGround shared hosting:
Pros and Drawbacks of SiteGround
Each hosting company has its own pros and cons. Some advantages can overshadow the disadvantages, but some disadvantages might be total deal breaker for your individual needs. Before making a decision, you may want to examine these SiteGround pros and cons.
The primary categories we analyze for web host performance include Uptime, speed, and service. After all — those 3 classes are the most crucial to your site’s success. There are also a few different areas where web hosts can set themselves apart from the competition, such as additional plan features, which can positively contribute to their overall rating. SiteGround has a few, which we will dive into.
- Multiple Server Places They have information centers in three continents. You can decide on the place you prefer during signup.
- High Uptime (99.99percent ) rather than using ready-made applications alternatives, SiteGround prefers in-house crafted alternatives to make sure high-quality hosting experience.
- Their stage is constructed on Linux containers that Provide great stability in times of sudden traffic spikes.
- SiteGround was the very first hosting provider that Introduced the accounts isolation technologies for client security.
- They built their own proactive server monitoring System that monitors their own servers every 0.5 seconds and also proactively fixes any issues without human intervention, thus ensuring amazing uptime.
Our test site on SiteGround had an average Uptime of 99.99percent , that is .05% better compared to 99.94% industry standard and a promise from SiteGround. They just had 20 outages in the last season (2018). That’s impressive as Internet Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround evaluation website saw an ordinary page loading times of 754ms — quicker than the 890ms average load times we discovered from other internet hosts. That is really great — one of the quickest we’ve seen. It was also VERY consistent. No spikes or slow loading times whatsoever. So far, so good.
- Highly Knowledgeable & Responsive Support
Customer support is one place where SiteGround pays particular attention. Which is no small feat, when you think that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation asks every day. Over 230 people at SiteGround are participated with customer service only to make sure clients are taken care of and support is offered in three languages — English, Spanish and Italian.
SiteGround offers support for well beyond only hosting related topics — their representatives help with CMS queries too.
The official client survey results released by SiteGround annually reveal that their client satisfaction rate is constantly scored over 96 percent. (2014, 2015, 2016).
Case in point: our expertise was great. After only 13 seconds, Their friendly and educated live broker connected with us. Then, we began to bombard her with various questions on how to do X and also the way to do Y. It was such a joy. They’re among the only internet hosts we have examined to have a perfect 10 out of 10 in service. Sounds too good to be true? Even after doing a background check and studying different resources, we still could not find many negative feedback regarding their support. Asics Customer Complaints
- High-Performance WordPress Hosting on All Programs
One of the special attributes that SiteGround plans include (which most Other web hosts do not ) is handled WordPress hosting on all accounts. What does this mean? For those who are out of the loop, this usually means that someone actually manages the service for you concerning speed, safety, service, updates and provides enhancement tools to make your life easier. The SiteGround platform is developed on SSD and also have an in-house crafted caching tool, the SuperCacher that is vital for the loading rate of your website.
They are also serious about security by constantly tracking WordPress Related vulnerabilities and proactively shielding users with habit WAF rules. They take care of WordPress and plugin upgrades, make daily backups for free if a random occurrence may bring your site down. (That is surprisingly common, like when two plugins don’t play well together and you’re satisfied with the dreaded white screen of death.)
But that’s not all. There’s also stuff for power users as well inside Their own GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for simple command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL for free, priority customer care, free backup and restore.
- Free Security Add-Ons
In addition to the security options available using their WordPress Managed hosting, SiteGround also provides extra security for websites with all sizes and shapes. Accessible tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might even add HackAlert Monitoring (a service that checks your website daily and notifies you if it has been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, such as Magento, Can be especially difficult and debatable if you’re not technically inclined. Luckily, SiteGround removes a lot of the hassle by making it simple to choose out of 18 eCommerce software and install your favorite one in 1 click. They also give multiple server locations, free CDN, PCI compliance, innovative caching solution for top site performance and great clients’ experience. As for security, client accounts are isolated from each other by a personalized server solution, which means that if one account has hacked others aren’t affected.
- FREE Transfers for Existing Websites
The Same as many others, SiteGround will transfer your Existing account at no cost from a prior host within one day. In comparison, this process may be compensated or can take up to 30 days along with other hosts. You only get one free professional website transfer, however you won’t need to lift a finger or wait a month to get it. SiteGround’s support representatives handle all of it. There’s also more than 1 way to transfer a website. The simplest way to request a website transfer would be to do so when you sign up for SiteGround. Just click”Transfer an existing website” in the Account Setup Wizard.
In addition you have the option to request a website move through the Support section of your SiteGround Account. This is an awesome feature if you decide that you want to move a site later. Just visit User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Move Website. It’s important to be aware that SiteGround can simply transfer the files and databases of a single website without your email accounts and other account settings in case a previous web host is not running cPanel. You also have the choice to move your website to SiteGround manually, however we recommend using this free transfer that accompanies your plan.
- Cheap Pricing
SiteGround provides quality hosting packed with additional features and they Are normally the cheapest option available. Currently, their prices are cost fitting some of the lowest priced in the industry (to $3.95 a month, down from $9.99 monthly). Point is, for all the stellar options they do provide , now their pricing is a steal compared with other internet hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround might not offer a free trial of the solutions, but they do provide A 30-day money back guarantee which is exactly the type of safety you need if you’re looking for a hosting company. This way, you’ll have peace of mind. You do not need to completely commit to SiteGround unless you’re 100% satisfied with it on your first 30 days of usage.
Note that some conditions apply to this Host’s money back warranty:
You must post a service termination request via the User Area.
Initial requests for hosting providers are covered only within thirty days from the day that SiteGround activated the service(s).
Renewal orders aren’t covered.
Domain name and domain privacy (ID Shield ) fees are not refundable. These fees might even be due upon cancellation, even if they’re waived as part of a promotion.
Committed and cloud hosting services, paid service, and third-party providers aren’t covered by the money-back guarantee.
Reseller packages are only covered if the whole reseller package is canceled. This warranty does not apply to the termination of single accounts within an reseller package.
- Free CDN and SSL Certificate
Another great benefit of using SiteGround’s service is That Each plan They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a HUGE bonus! Due to the proliferation of cyber attacks and website hacks, Google has changed certain facets of their algorithm to prefer secure and encrypted websites. Namely, websites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will Get a free SSL certificate from’Let’s Encrypt SSL’ which will immediately fortify your site’s safety and search engine optimisation. Moreover, they have included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the content and data from your site in their global servers and deliver that information to your audience from a nearby site. So speeding up the shipping of your articles and improving the user experience for your customers.
- Transparency and Community Support
The world of web hosting and also cybersecurity is rife with shady practices And unscrupulous behavior. Fortunately, SiteGround is committed to supplying their clients with a transparent and straightforward experience as well as a thriving community of experts who can help walk you through distinct challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also discuss the IP address of the data centers, blatantly telling their”GoGeek” customers they have fewer accounts on their host than’Startup’ customers (a simple fact that most shared hosting providers prevent ). SiteGround is committed to maintaining their company’s ethics and providing you with a very clear and transparent customer experience.
Moreover, they have a strong commitment to the hosting community And over the years their team has attended, attended, or spoken at over 400 community occasions. In combination with this high amount of support they provide their clients, this demonstrates a very clear devotion to the web hosting community along with a firm culture of support and charity. Asics Customer Complaints
As we mentioned previously, there are some drawbacks With every hosting company. These are some disadvantages of choosing SiteGround as your server.
- Pricing – They advertise an obscenely low’monthly’ cost. The catch is that you frequently have to register for two or three years so as to receive it. Most other web hosts do not even offer you a true’month-to-month’ option, using a one year deal being the shortest they will go. The fantastic thing is that SiteGround’s pricing is simple and doesn’t play that match. Their low advertised price is for the 12-month deal. Conclusion? Do not pay monthly.
- In addition they do offer a true’monthly’ option if you want it. AND it is the exact same low advertised cost. The only problem is they also bill a one-time’setup fee’ on those ‘month-to-month’ plans of an extra $14.95. You won’t find out about this extra fee before the very last minute when you’re entering your credit card details. That is enough for a’hidden’ cost, which — although not a huge dollar amount — is still kinda annoying as it is not listed anywhere else.
- Limited Storage Space – Compared with other internet hosts, SiteGround’s storage space is a bit on the small size (so you may want to describe disk space should you think that it’ll be a concern). They’ll offer a helpful note concerning how many monthly people you may safely handle without experiencing any difficulties. If you’re just starting out, the”StartUp” plan will often be more than sufficient. If your website grows, it is easy to upgrade to a more robust server/plan which is very likely to have more power. With the StartUp program, you’ll get 10 GB of web space. SiteGround urges this program for about 10,000 monthly website visitors. Should you want more, just move until the GrowBig program. You will get 20 GB of web space with this plan. If you receive around 25,000 monthly visitors, SiteGround recommends this package. If you want to upgrade to the GoGeek program, you’ll get 30 GB of space. SiteGround urges this plan for a website that receives about 100,000 visitors every month.
While price often plays a significant role when Choosing a hosting company, you can’t compromise on performance. That is precisely why we decided to conduct our own tests to completely review SiteGround’s functionality.
SiteGround Speed Test Results
Speed is among the most important functionality Metric that you ought to search for. A faster website offers good user experience and boosts your SEO in the same moment. In reality, one second delay can cause 7% reduction in conversions, 11 percent fewer page views, and 16% decrease in customer satisfaction.
We created a WordPress powered evaluation site on SiteGround and stuffed it with dummy content for theme development with graphics. Our test site loaded in under a second (671 ms to be exact ) for a host in Dallas, Texas. That means our website is faster than 95 percent of analyzed sites.
SiteGround performed almost always except for A spike if there were 50 users on the site. It quickly recovered and page load time stayed lower even with more users. This evaluation indicates that if you’re seeking a really fast website, then SiteGround can be an ideal selection for you.
Normally, websites hosted on shared Hosting accounts slow down a bit during high traffic hours. That’s because your site is sharing resources with other websites on this server. Most shared hosting companies automatically kill server process if your site is taking too many resources. This causes downtime on your website. We analyzed our SiteGround site for the downtime and got 100% uptime result.
SiteGround Server Response Time
Your website’s content has a huge Effect on webpage load time. By way of instance, if you’ve got high resolution images on a webpage, then it will significantly boost the total page load time. It follows that speed test results might not accurately reflect how quickly your hosting server really is.
Rather than assessing page load time alone, we Decided to check the server response time as well. The host responded in fraction of a second at the USA. It responded within less than a second for all places, except Japan. If your target audience is mostly situated in Japan, then it is possible to ask SiteGround to move your website to their Asia-Pacific information center.
SiteGround Hosting Plans and Features
SiteGround provides shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you are just beginning, then their shared hosting plans would be a perfect fit for your requirements. However, your website will gradually grow, and you also ought to make sure they have other programs that you can upgrade to.
Let us check out SiteGround’s hosting plans and Their attributes.
Shared hosting: Shared hosting is recommended for new websites and novices. It’s acceptable for low traffic websites as you’ll be sharing resources with other sites hosted on the machine.
WordPress hosting: This program is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It allows you to use tools of numerous servers on a cloud architecture. It’s acceptable for growing sites, popular sites, or companies.
Dedicated servers: Dedicated servers give you a complete server for your site. It’s more expensive but gives you much more power. The drawback is that you will need to manage the server yourself.
Business hosting: This plan is for big businesses and higher traffic websites with hard server requirements. Get in touch with SiteGround staff and they will create a tailor-made plan to fit your needs. Asics Customer Complaints
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This program costs $3.95 per month, may host 1 website and is suitable for newbies who are just starting with their website. Can handle up to 10,000 unique visits each month also has the first amount of the SuperCacher plugin allowed that is static cache, 24/7 customer service, complimentary CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free site migration, free daily backup, etc..
The GrowBig plan: This plan costs $5.95 a month plus may host multiple websites and this plan can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary restore, all 3-levels of the SuperCacher, which assists loading time tremendously, customer support with priority, although SiteGround has insanely quick response times, GrowBig and GoGeek customers are treated with priority.
Their GoGeek plan: This plan costs $11.95 per month that may host multiple sites and provides even more distance, can handle as much as 100,000 visits per month, has all attributes of both of the other plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Very easy, one-page sign-up process.
Payment Methods: Credit Card.
Hidden Fees and Clauses: They charge a $14.95 setup fee should you pay for their shared hosting plans monthly instead of yearly. Sad face You’d be better off spending 1 year round to prevent that.
Upsells: Couple Of… Nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Experience: cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular programs and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround is perfect for People Who care Deeply about customer care, while not sacrificing quick page rates or impressive uptime either. They also offer you a bunch of additional features which may be perfect for you if eCommerce/WordPress is your goal, or in case you’d like safety to be dealt with by someone else. Presently, their pricing is also on par with many other web hosts of lesser grade, so it is the ideal time to behave and take advantage. If you want fast and dependable hosting service with great customer support, then SiteGround is perfect for you. They’ve hosting plans for every budget and every plan includes great set of features. Each of their shared hosting plans include SSD storage, easy setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and also free migration.
Ready to get started with SiteGround? Click here to choose your hosting program today. Asics Customer Complaints