Intro Glade Customer Service
Siteground is one of the very recommended WordPress Hosting companies. They are famous for their top-notch customer care and fast reliable hosting programs. Their WordPress optimized hosting includes all you will want to create and grow a successful blog. Read our complete SiteGround review to find out if SiteGround is the right server for you. In this detailed SiteGround review, we’ll place their promises to check. These are the places we will look into: Glade Customer Service
Performance: Speed is critical for the success of your website. How quickly will your website load with SiteGround?
Reliability: Will your site be accessible 24/7/365 without facing any downtime?
Customer Support: Could you rely on their customer care?
Characteristics: Can they provide all the features and tools you’ll need to build your site?
Prices: Just how much it would cost you? Are there any SiteGround deals that will save you money?
Bottom line: Do not Want to read each detail? Let us summarize it for you. We found SiteGround to be markedly faster and extremely trustworthy. Their hosting plans are flexible, and their customer support is one of the best in the business. That is why we’ve chosen to urge SiteGround as one of the greatest WordPress hosting companies. Now let’s dive into our comprehensive SiteGround inspection, so that you can see how we reached that conclusion and decide on your own.
SiteGround was founded in 2004, and since then it Has become one of the most well-known hosting companies. It is headquartered in Sofia, Bulgaria with offices in 6 locations and data centers in 3 continents. Today, the company has more than 400 employees and hosts over 500,000 domains. From the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider that comes with unlimited bandwidth and includes SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this includes an additional $14.95 setup fee) or yearly and they transfer your website for free (just ask their live chat).
When reviewing SiteGround, we found their Performance quite good. Their past 10-month average was 99.99percent and load time 714ms. We also found their customer service knowledgeable in WordPress related questions. We didn’t enjoy their”setup” fee for 1-month plans and slightly limited storage space. Below are the pros and cons we found using SiteGround shared hosting:
Gains and Disadvantages of SiteGround
Each hosting firm has its pros and cons. Some advantages could overshadow the disadvantages, but a few disadvantages can be a complete deal breaker for your unique needs. Prior to making a decision, you might want to examine these SiteGround pros and cons.
The Main categories we analyze for internet host performance include Uptime, speed, and service. After all — those 3 classes are the most crucial to your site’s success. Additionally, there are a couple other areas where web hosts can set themselves apart from the contest, such as additional plan attributes, which could positively contribute to their overall rating. SiteGround has some, which we will dive into.
- Multiple Server Places They have information centers in three continents. It is possible to choose the location you want during signup.
- High Uptime (99.99%) Instead of using ready-made applications alternatives, SiteGround prefers in-house made alternatives to make sure high-quality hosting expertise.
- Their stage is built on Linux containers which Provide excellent stability in times of sudden traffic spikes.
- SiteGround was the first hosting provider that Introduced the account isolation technologies for customer security.
- They built their own proactive server monitoring System that monitors their own servers every 0.5 seconds and also proactively fixes any problems without human intervention, therefore ensuring excellent uptime.
Our evaluation website on SiteGround had an typical Uptime of 99.99percent , which is .05% greater compared to 99.94% industry standard and a guarantee from SiteGround. They just had 20 outages in the previous season (2018). That is impressive as Web Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround evaluation website saw an average page loading times of 754ms — quicker than the 890ms average load occasions we discovered from other internet hosts. That’s very great — among the quickest we have seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so good.
- Highly Knowledgeable & Responsive Service
Customer service is 1 area where SiteGround pays special attention. That is no small feat, when you think that they’re processing over 1,500+ tickets, 800+ telephone calls and 2,000+ chat requests every day. More than 230 people at SiteGround are engaged with client service simply to ensure clients are taken good care of and support is offered in 3 languages — English, Italian and Spanish.
SiteGround provides assistance for well beyond just hosting related issues — their reps help with CMS queries as well.
The official customer survey results published by SiteGround annually show that their customer satisfaction rate is constantly scored over 96 percent. (2014, 2015, 2016).
Case in point: our experience was FANTASTIC. After just 13 seconds, Their friendly and educated live broker associated with us. Then, we started to bombard her with various questions on how to do X and also how to do Y. It had been such a pleasure. They’re one of the only web hosts we have examined to have a perfect 10 out of 10 in service. Sounds too good to be true? Even after doing a background check and surveying other sources, we nevertheless couldn’t find many negative feedback regarding their service. Glade Customer Service
- High-Performance WordPress Hosting on All Programs
One of the special features that SiteGround plans comprise (which most Other web hosts do not ) is managed WordPress hosting on all of accounts. What does this mean? For all those of you who are out of the loop, this means that somebody actually manages the support for you concerning speed, safety, support, upgrades and supplies enhancement tools to make your life easier. The SiteGround system is developed on SSD and also have an in-house crafted caching tool, the SuperCacher which is essential for the loading rate of your website.
They’re Also serious about safety by constantly monitoring WordPress Relevant vulnerabilities and proactively protecting users with habit WAF rules. They treat WordPress and plugin upgrades, make daily backups for free in case a random occurrence might bring your site down. (That is surprisingly ordinary, like when two plugins don’t play nicely together and you are satisfied with the dreaded white screen of death.)
But that is not all. There’s also things for power users as well within Their own GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for simple command line management options, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
Along with the security options available using their WordPress Managed hosting, SiteGround also provides additional security for sites with all sizes and shapes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can even include HackAlert Tracking (a service that checks your website every day and informs you if it’s been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, such as Magento, Can be especially difficult and debatable if you’re not technically inclined. Luckily, SiteGround removes a lot of the hassle by making it easy to choose out of 18 eCommerce software and set up your favorite one in 1 click. They also provide multiple host locations, free CDN, PCI compliance, innovative caching solution for best site performance and fantastic clients’ experience. As for security, customer accounts are isolated from each other with a personalized server solution, meaning that if one account has hacked others aren’t affected.
- FREE Transfers for Existing Websites
The Same as many others, SiteGround will move your Existing account for free from a prior server within one day. In contrast, this process may be paid or can take up to 30 days along with different hosts. You only get one free expert website transfer, but you won’t need to lift a finger or wait a month to get it. SiteGround’s support representatives handle all of it. There’s also more than 1 way to move a website. The simplest way to request a website transfer is to do so when you first sign up for SiteGround. Click here”Transfer an existing site” from the Account Setup Wizard.
In addition you have the option to request a website transfer throughout the Support part of your SiteGround Account. This is an awesome feature in case you decide that you want to transfer a site later. Just visit User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Site. It is important to note that SiteGround can simply transfer the files and databases of one site with no email account and other account settings if your previous web host isn’t running cPanel. You also have the choice to move your site to SiteGround manually, but we recommend taking advantage of this free transfer that accompanies your plan.
- Cheap Pricing
SiteGround provides quality hosting packed with additional features and they Are usually the least expensive option available. Currently, their prices are price matching some of the cheapest in the industry (to $3.95 a month, down from $9.99 monthly). Point is, for all the stellar choices they do offer, now their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround might not offer a free trial of their solutions, but they do provide A 30-day money-back guarantee which is precisely the kind of safety you require if you’re looking for a hosting company. This way, you’ll have peace of mind. You do not have to completely commit to SiteGround unless you are 100% satisfied with it on your first 30 days of use.
Notice that some states apply to the Host’s money back guarantee:
You must post an agency termination request through the User Area.
Initial requests for hosting providers are insured only within thirty days from the day which SiteGround activated the service(s).
Renewal orders aren’t covered.
Domain name and domain name privacy (ID Protect) fees aren’t refundable. These charges might even be due upon cancellation, even if they’re waived as part of a marketing.
Committed and cloud hosting services, paid service, and third-party services aren’t insured by the money-back guarantee.
Reseller packages are only covered if the whole reseller package is canceled. This guarantee doesn’t apply to the conclusion of single accounts within an reseller package.
- Free CDN and SSL Certificate
Another Fantastic advantage of using SiteGround’s support is That Each Program They offer comes equipped with a free SSL certificate and CDN (content delivery network) integration. These attributes are a massive bonus! Because of the proliferation of cyber attacks and site hacks, Google has changed certain aspects of their algorithm to prefer encrypted and secure sites. Namely, websites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will receive a free SSL certificate from’Let us Encrypt SSL’ that will immediately bolster your site’s security and search engine optimisation. Moreover, they’ve included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the data and content from your site in their global servers and then deliver that content to your audience from a nearby site. Thus speeding up the delivery of your content and enhancing the consumer experience for your customers.
- Transparency and Community Service
The world of web hosting and cybersecurity is rife with shady practices And unscrupulous behavior. Luckily, SiteGround is dedicated to providing their clients with a transparent and simple experience as well as a thriving community of experts who can help walk you through distinct challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also discuss the IP address of their data centers, intentionally telling their”GoGeek” clients they will have fewer accounts on their server than’Startup’ clients (a fact that many shared hosting providers prevent ). SiteGround is dedicated to maintaining their company’s ethics and supplying you with a clear and transparent customer encounter.
Moreover, they possess a strong commitment to the web hosting community And over the years their team has attended, attendedspoken at more than 400 community occasions. In combination with this high amount of support that they provide their clients, this demonstrates a very clear devotion to the web hosting community and a firm culture of support and charity. Glade Customer Service
As we mentioned previously, there are some drawbacks With each hosting company. These are a few disadvantages of picking SiteGround as your server.
- Prices – They advertise an obscenely low’monthly’ cost. The catch is you often have to sign up for a couple of years in order to get it. Most other internet hosts don’t even offer a true’month-to-month’ alternative, with a 1 year deal being the shortest they’ll go. The good thing is that SiteGround’s pricing is straightforward and does not play that game. Their low advertised price is for the 12-month deal. Conclusion? Don’t pay monthly.
- In addition they do provide a real’monthly’ option if you would like it. AND it’s the same low advertised cost. The one problem is that they also charge a one-time’setup fee’ on these’month-to-month’ strategies of an extra $14.95. You won’t find out about this excess fee until the very last minute when you’re inputting your credit card details. That is enough to be a’hidden’ cost, which — although not a massive dollar amount — remains rather annoying as it’s not recorded anywhere else.
- Limited Storage Space – Compared to other web hosts, SiteGround’s storage area is somewhat on the small size (which means you may want to clarify disk space should you believe it’ll be an issue ). They will provide a very helpful note as to how many monthly people you can safely manage without experiencing any difficulties. If you are just beginning, the”StartUp” plan will often be more than sufficient. If your site grows, you can easily upgrade to a more robust server/plan that’s likely to possess more power. Together with the StartUp program, you will get 10 GB of web space. SiteGround recommends this plan for about 10,000 monthly website visitors. Should you need more, just move until the GrowBig plan. You will get 20 GB of web space with that strategy. If you receive around 25,000 monthly visitors, SiteGround recommends this package. If you want to upgrade to the GoGeek plan, you will get 30 GB of space. SiteGround recommends this plan for a website that receives about 100,000 visitors each month.
While price frequently plays a significant role when Picking a hosting company, you can’t compromise on functionality. This is precisely why we chose to run our own tests to completely review SiteGround’s functionality.
SiteGround Speed Test Results
Speed is among the most important performance Metric you should search for. A faster website offers good user experience and fosters your SEO in exactly the same time. In reality, a single second delay could cause 7% reduction in conversions, 11% fewer page views, and 16% decrease in consumer satisfaction.
We made a WordPress powered test site on SiteGround and filled it with dummy content for theme development with graphics. Our evaluation site loaded in under a second (671 ms to be precise) for a host in Dallas, Texas. That means our website is quicker than 95 percent of analyzed sites.
SiteGround performed nearly consistently except for A spike when there were 50 users on the website. It quickly recovered and page loading time remained lower even with much more users. This evaluation indicates that if you are looking for a really fast site, subsequently SiteGround can be an ideal choice for you.
Typically, websites hosted on shared Hosting accounts slow down a little during high traffic hours. That’s because your website is sharing resources with other sites on that server. Most shared hosting companies automatically kill host process if your site is taking too many resources. This causes downtime on your website. We analyzed our SiteGround website for the downtime and obtained 100% uptime result.
SiteGround Server Response Time
Your website’s content has a Massive Effect on webpage load time. For example, when you have high resolution pictures on a page, then it’ll significantly boost the overall page loading time. It follows that speed test results may not accurately reflect how fast your hosting server really is.
Instead of assessing page load time we Decided to test the actual server response time too. The host responded in part of a second at the United States. It reacted within less than a moment for all places, except Japan. If your target audience is largely situated in Japan, then you can ask SiteGround to transfer your site to their Asia-Pacific data centre.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans will be an ideal match for your needs. However, your site will eventually grow, and you also want to ensure that they have other programs that you may upgrade to.
Let us check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is suggested for new sites and beginners. It’s suitable for low traffic sites as you will be sharing resources with other sites hosted on the server.
WordPress hosting: This program is WordPress optimized version of the shared hosting plan. It includes SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use tools of numerous servers onto a cloud architecture. It’s acceptable for growing websites, popular sites, or businesses.
Dedicated servers: Dedicated servers supply you with a total host for your site. It’s more expensive but gives you a lot more power. The drawback is that you will need to manage the machine yourself.
Business hosting: This strategy is for big businesses and high traffic sites with challenging server requirements. Get in contact with SiteGround staff and they will produce a tailor-made plan to suit your requirements. Glade Customer Service
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This program costs $3.95 a month, can host one site and is acceptable for newbies that are just beginning with their website. Can handle up to 10,000 unique visits per month also has the very first level of the SuperCacher plugin allowed that is static cache, 24/7 client service, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free site migration, free daily backup, etc..
The GrowBig program : This program costs $5.95 per month plus may host multiple websites and this plan can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free revive, all 3-levels of those SuperCacher, which assists loading time tremendously, client support with priority, although SiteGround has remarkably fast response times, GrowBig and GoGeek clients are handled with priority.
Their GoGeek plan: This plan costs $11.95 per month which can host multiple sites and offers even more space, can handle up to 100,000 visits per month, has all features of both of the other plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Very simple, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee should you pay for their shared hosting plans monthly instead of annually. Sad face You would be better off spending 1 year upfront to prevent that.
Upsells: Couple Of… Nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Expertise : cPanel
Setup of Programs and CMSs (WordPress, Joomla, etc.): Quick and easy set up of popular programs and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for those who care Deeply about customer support, while not forfeiting quick page speeds or impressive uptime either. They also offer you a bunch of additional features that might be ideal for you if eCommerce/WordPress is your target, or in case you’d like safety to be dealt with by someone else. Presently, their pricing is also on par with a number of other web hosts of lower grade, therefore it is the perfect time to behave and take advantage. If you’d like quick and dependable web hosting service with fantastic customer care, then SiteGround is ideal for you. They’ve hosting plans for every budget and every plan comes with good set of features. All their shared hosting plans include SSD storage, easy setup of Let’s Encrypt complimentary SSL and Cloudflare CDN service, 1-click WordPress installer, and completely free migration.
Ready to get started with SiteGround? Click here to select your hosting plan today. Glade Customer Service