Introduction Magento Customer Care
Siteground is among the most recommended WordPress Hosting companies. They are famous for their top-notch customer support and fast reliable hosting programs. Their WordPress optimized hosting includes all you will need to make and develop a successful site. Read our comprehensive SiteGround review to find out whether SiteGround is the ideal server for you. Within this comprehensive SiteGround review, we will place their promises to test. These are the areas we will consider: Magento Customer Care
Performance: Speed is critical for the achievement of your website. How quickly will your site load with SiteGround?
Reliability: Will your website be accessible 24/7/365 without confronting any downtime?
Client Service: Can you rely on their customer support?
Features: Do they provide all the features and tools you’ll have to construct your site?
Prices: How much it would cost you? Are there some SiteGround deals that can save you money?
Bottom line: Do not Want to read all the details? Let us summarize it to you. We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the finest in the business. That is why we’ve selected to urge SiteGround among the greatest WordPress hosting firms. Now let’s dive in to our detailed SiteGround review, so that you can see just how we reached that conclusion and decide for yourself.
SiteGround was founded in 2004, and since then it Has grown into one of the very well-known hosting firms. It is headquartered in Sofia, Bulgaria with offices in 6 locations and information centers in three continents. These days, the company has over 400 workers and hosts over 500,000 domains. From the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider that comes with unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this comes with an additional $14.95 setup fee) or annual and they move your site for free (only ask their live chat).
When reviewing SiteGround, we discovered their Performance quite good. Their last 10-month typical was 99.99percent and load period 714ms. We also discovered their customer support knowledgeable in WordPress related questions. We didn’t enjoy their”setup” fee for 1-month plans and marginally restricted storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Advantages and Cons of SiteGround
Each hosting company has its pros and cons. Some advantages can overshadow the disadvantages, but some cons can be a total deal breaker to your unique needs. Prior to making a decision, you might choose to review these SiteGround pros and cons.
The primary categories we examine for internet host performance include Bandwidth, rate, and support. After all — these 3 classes are the most crucial to your site’s success. There are also a few other areas where internet hosts may set themselves apart from the competition, such as additional plan features, which could positively contribute to their overall rating. SiteGround includes a few, which we’ll dive into.
- Multiple Server Locations They have information centers in three continents. You can choose the location you want during signup.
- High Uptime (99.99%) Instead of using ready-made applications solutions, SiteGround prefers in-house made solutions to make sure high-quality hosting experience.
- Their platform is built on Linux containers that Provide great stability in times of sudden traffic spikes.
- SiteGround has been the very first hosting provider that Introduced the accounts isolation technologies for client security.
- They assembled their own proactive server monitoring System that monitors their servers every 0.5 seconds and proactively fixes any problems without human intervention, therefore ensuring amazing uptime.
Our evaluation site on SiteGround had an average Uptime of 99.99percent , which is .05% better compared to 99.94% industry standard and a promise from SiteGround. They only had 20 outages in the previous season (2018). That’s impressive as Internet Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround evaluation website saw an ordinary page loading times of 754ms — quicker than the 890ms average load times we discovered from other internet hosts. That is very great — among the quickest we have seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so good.
- Highly Knowledgeable & Responsive Service
Customer support is one area where SiteGround pays special attention. Which is no small feat, when you consider that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation requests every day. More than 230 people at SiteGround are engaged with client service simply to make sure customers are taken good care of and support is offered in 3 languages — English, Spanish and Italian.
SiteGround offers support for well beyond just hosting related topics — their representatives help with CMS queries too.
The official client survey results released by SiteGround annually show that their client satisfaction rate is continually scored over 96 percent. (2014, 2015, 2016).
Case in point: our experience was FANTASTIC. After just 13 seconds, Their friendly and knowledgeable live agent connected with us. Thenwe began to familiarize her with various questions on how to do X and how to do Y. It was such a pleasure. They’re among the only web hosts we have analyzed to have a perfect 10 out of 10 in service. Sounds too good to be true? Even after doing a background check and studying other sources, we still could not find many negative feedback regarding their support. Magento Customer Care
- High-Performance WordPress Hosting on All Programs
One of the special attributes that SiteGround plans comprise (which most Other web hosts do not ) is managed WordPress hosting on all of accounts. What does this mean? For all those who are outside of the loop, this means that somebody actually manages the service for you in terms of speed, security, support, upgrades and provides enhancement tools to make your life simpler. The SiteGround system is built on SSD and also have an in-house made caching tool, the SuperCacher that is vital for the loading speed of your website.
They are also serious about security by constantly tracking WordPress Relevant vulnerabilities and proactively protecting users with habit WAF rules. They take care of WordPress and plugin upgrades, make daily backups at no cost in case a random occurrence might bring your site down. (That is surprisingly ordinary, such as when two plugins do not play well together and you are met with the dreaded white screen of death.)
But that is not all. There is also things for power users as well inside Their own GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for easy command line management options, PCI compliance for e-shops, 1-year Wildcard SSL for free, priority customer support, free backup and restore.
- Free Security Add-Ons
In addition to the security options available using their WordPress Managed hosting, SiteGround also provides extra security for websites with all shapes and sizes. Accessible tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might even add HackAlert Tracking (a service that checks your website daily and notifies you if it’s been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, like Magento, Can be particularly difficult and problematic if you are not technically inclined. Fortunately, SiteGround eliminates a lot of the hassle by making it easy to pick out of 18 eCommerce software and install your favourite one in 1 click. They also give multiple host locations, free CDN, PCI compliance, innovative caching solution for best site performance and fantastic clients’ experience. In terms of safety, client accounts are isolated from one another with a custom server solution, meaning that if one account gets hacked others are not affected.
- FREE Transfers for Existing Websites
Just like many others, SiteGround will move your Existing account at no cost from a prior server within 24 hours. In contrast, this process might be compensated or may take up to 30 days along with other hosts. You only get one free professional website transfer, however you won’t have to lift a finger or wait for a month to get it. SiteGround’s support representatives handle all of it. There is also more than 1 way to transfer a website. The easiest way to ask a website transfer is to do this when you sign up for SiteGround. Click here”Transfer an Present site” from the Account Setup Wizard.
You also have the option to request a website transfer throughout the Support part of your SiteGround Account. This is an wonderful feature in case you decide that you would like to move a site later. Just go to User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us link. Then, click Transfer Website. It is important to be aware that SiteGround can simply transfer the files and databases of a single website without your email accounts and other accounts settings in case your previous web host isn’t running cPanel. In addition you have the choice to transfer your site to SiteGround manually, however we recommend taking advantage of the free transfer which comes with your strategy.
- Affordable Pricing
SiteGround offers quality hosting packed with extra features and they Are normally the cheapest option available. Presently, their prices are cost matching some of the lowest priced in the industry (to $3.95 a month, down from $9.99 per month ). Point is, for each one of the stellar options they do offer, now their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround might not offer a free trial of their solutions, but they do offer A 30-day money back guarantee that’s precisely the kind of safety you require if you’re trying to find a web host. This way, you will have peace of mind. You do not have to fully commit to SiteGround unless you’re 100% satisfied with it on your first 30 days of usage.
Note that some states apply to the Host’s money back warranty:
You have to post a service termination request through the User Area.
Initial requests for hosting providers are covered only within thirty days from the day that SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain privacy (ID Shield ) fees aren’t refundable. These fees may even be due upon cancellation, even if they’re waived as part of a marketing.
Committed and cloud hosting providers, paid support, and third party services aren’t covered by the money-back guarantee.
Reseller packages are only covered if the entire reseller package is canceled. This guarantee doesn’t apply to the termination of single accounts within an reseller package, either.
- Free CDN and SSL Certificate
Another great benefit of utilizing SiteGround’s service is that every Program They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a HUGE bonus! Because of the proliferation of cyber attacks and website hacks, Google has shifted certain aspects of their algorithm to favor secure and encrypted websites. Namely, websites with an SSL (secure socket layer) encryption.
With SiteGround, you will receive a free SSL certificate from’Let us Encrypt SSL’ which will immediately bolster your website’s safety and search engine optimization. Moreover, they’ve included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the content and data from your site in their international servers and then deliver that information to your audience from a nearby location. Thus speeding up the delivery of your articles and enhancing the user experience for your visitors.
- Transparency and Community Support
The world of web hosting and cybersecurity is rife with unethical practices And unscrupulous behavior. Luckily, SiteGround is committed to providing their customers with a transparent and simple experience as well as a flourishing community of specialists who can help walk you through distinct challenges and troubleshooting problems. SiteGround comes with an uptime monitor in the main navigation menu. They also share the IP address of the data centers, intentionally telling their”GoGeek” customers they will have fewer accounts on their host compared to’Startup’ customers (a simple fact that most shared hosting providers prevent ). SiteGround is committed to maintaining their company’s integrity and providing you with a very clear and transparent customer encounter.
Furthermore, they have a strong commitment to the web hosting community And over the years that their team has sponsored, attendedspoken at more than 400 community events. In conjunction with the high amount of support they supply their clients, this illustrates a very clear devotion to the web hosting community along with a firm culture of support and charity. Magento Customer Care
As we mentioned previously, there are some drawbacks With each hosting company. These are a few disadvantages of choosing SiteGround as your host.
- Prices – They market an obscenely low’monthly’ price. The catch is that you frequently have to register for a couple of years so as to get it. Most other internet hosts do not even offer a real’month-to-month’ option, using a one year deal being the shortest they will go. The fantastic news is that SiteGround’s pricing is straightforward and doesn’t play that game. Their low advertised price is for the 12-month thing. Conclusion? Do not pay monthly.
- They also do offer a true’monthly’ option if you want it. AND it is the exact same low advertised price. The only issue is they also bill a one-time’setup fee’ on those ‘month-to-month’ plans of an additional $14.95. You won’t find out about this extra fee before the very last second when you’re inputting your credit card details. That is enough for a’hidden’ price, which — although not a huge dollar amount — is still rather annoying as it is not recorded anywhere else.
- Limited Storage Space – Compared to other internet hosts, SiteGround’s storage space is somewhat on the small size (so you may want to describe disk space if you believe it’ll be a concern). They’ll offer a helpful note concerning how many monthly people you can safely handle without experiencing any difficulties. If you are just starting out, the”StartUp” program will often be more than enough. If your website grows, it is easy to upgrade to a stronger server/plan that’s likely to have more power. With the StartUp program, you will get 10 GB of web space. SiteGround urges this plan for about 10,000 monthly site visitors. Should you need more, just move until the GrowBig program. You will get 20 GB of web space with that plan. If you receive around 25,000 monthly visitors, SiteGround urges this bundle. If you want to upgrade to the GoGeek program, you’ll receive 30 GB of space. SiteGround urges this plan for a website which receives about 100,000 visitors every month.
While cost often plays a significant part when Choosing a web host, you cannot compromise on performance. This is why we chose to run our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
Speed is among the most important functionality Metric you should look for. A quicker website offers good user experience and fosters your own SEO in exactly the exact same time. In fact, one second delay could cause 7% reduction in conversions, 11% fewer page views, and 16% drop in consumer satisfaction.
We created a WordPress powered test site on SiteGround and stuffed it with dummy content for theme development with images. Our test site loaded in under a moment (671 ms to be exact ) for a server in Dallas, Texas. That means our site is faster than 95% of analyzed sites.
SiteGround performed almost consistently except for A spike if there were 50 users on the website. It quickly recovered and page load time stayed lower even with much more users. This evaluation shows that if you’re seeking a really fast site, then SiteGround can be an ideal selection for you.
Normally, websites hosted on shared Hosting account slow down a little during top traffic hours. That is because your website is sharing resources with other sites on that server. Most shared hosting companies automatically kill server process if your site is taking a lot of resources. This induces downtime on your website. We analyzed our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a Massive impact on page load time. For example, if you’ve got high resolution images on a webpage, then it will significantly boost the overall page load time. This means that speed test results might not accurately reflect how fast your hosting server actually is.
Instead of analyzing page load time alone, we Decided to test the server response time too. The server responded in part of a second in the USA. It reacted within less than a moment for all places, except Japan. If your intended audience is mostly located in Japan, then you can ask SiteGround to transfer your website to their Asia-Pacific data centre.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress Hosting, cloud hosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans would be an ideal fit for your requirements. However, your site will gradually grow, and you want to make sure that they have other programs which you can upgrade to.
Let’s check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is recommended for new sites and novices. It’s suitable for low traffic websites as you’ll be sharing resources with other websites hosted on the server.
WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use tools of multiple servers onto a cloud architecture. It’s suitable for growing websites, popular blogs, or companies.
Dedicated servers: Dedicated servers give you a complete host for your site. It is more expensive but gives you much more power. The downside is that you will need to manage the server yourself.
Business hosting: This strategy is for large businesses and higher traffic websites with challenging host requirements. Get in touch with SiteGround staff and they’ll create a tailor-made strategy to suit your requirements. Magento Customer Care
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This program costs $3.95 per month, can host one site and is acceptable for newbies who are just starting with their website. Can manage up to 10,000 unique visits each month and contains the very first level of the SuperCacher plugin allowed that is static cache, 24/7 customer support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free website migration, free daily backup, etc..
The GrowBig program : This program costs $5.95 per month plus may host multiple sites and this strategy can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary restore, all 3-levels of those SuperCacher, which aids loading time tremendously, customer service with priority, although SiteGround has remarkably fast response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan: This program costs $11.95 per month that may host multiple websites and provides more space, can handle as much as 100,000 visits per month, has all attributes of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email accounts, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Benefits of Signup: Really easy, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Fees and Clauses: They charge a $14.95 setup fee if you pay for their shared hosting plans monthly instead of yearly. Sad face You’d be better off paying 1 year round to avoid that.
Upsells: Couple Of… Nothing too bad.
Account Activation: Fast account activation.
Control Panel and Dashboard Expertise : cPanel
Setup of Programs and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround is perfect for People Who care Deeply about customer support, while not forfeiting quick page speeds or remarkable uptime either. They also offer you a lot of additional features that might be perfect for you if eCommerce/WordPress is your goal, or in case you’d like security to be dealt with by somebody else. Currently, their pricing is also on par with a number of other web hosts of lesser quality, so it is the perfect time to act and take advantage. If you’d like fast and reliable hosting service with fantastic customer care, then SiteGround is ideal for you. They have hosting plans for every budget and each plan comes with great set of features. Each of their shared hosting plans include SSD storage, simple installation of Let’s Encrypt free SSL and Cloudflare CDN support, 1-click WordPress installer, and also free migration.
Ready to Start with SiteGround? Click here to select your hosting program now. Magento Customer Care