Background Siteground Chat Support
Siteground is one of the very recommended WordPress Hosting companies. They’re known for their top-notch customer support and fast reliable hosting plans. Their WordPress optimized hosting includes all you will need to make and grow a successful blog. Read our comprehensive SiteGround review to find out whether SiteGround is the right server for you. In this detailed SiteGround review, we will place their promises to check. These are the areas we will consider: Siteground Chat Support
Performance: Speed is crucial for the success of your website. How fast will your website load with SiteGround?
Reliability: Can your website be accessible 24/7/365 without confronting any downtime?
Client Service: Could you count on their customer care?
Features: Can they offer all the features and tools you’ll have to construct your site?
Pricing: Just how much it would cost you? Are there some SiteGround deals that will save you money?
Bottom line: Do not Want to read all the details? Let’s summarize it for you. We discovered SiteGround to be noticeably faster and extremely trustworthy. Their hosting plans are flexible, and their customer service is one of the best in the industry. That’s why we’ve selected to recommend SiteGround among the best WordPress hosting companies. Now let’s dive into our detailed SiteGround inspection, so you can observe how we reached that conclusion and decide on your own.
SiteGround was founded in 2004, and since then it Has grown into one of the most well-known hosting firms. It is based in Sofia, Bulgaria with offices in 6 locations along with information centers in three continents. These days, the company has more than 400 workers and hosts over 500,000 domains. In the web development community, SiteGround is referred to as the cheap/shared hosting provider that includes unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this includes an extra $14.95 setup fee) or annual and they transfer your site for free (only ask their live chat).
When reviewing SiteGround, we discovered their Performance quite good. Their past 10-month average was 99.99percent and load time 714ms. We also found their customer support knowledgeable in WordPress associated questions. We did not enjoy their”setup” fee for 1-month programs and slightly limited storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Advantages and Cons of SiteGround
Each hosting firm has its own pros and cons. Some edges could overshadow the disadvantages, but some disadvantages can be a complete deal breaker for your unique needs. Prior to making a decision, you may want to review these SiteGround pros and cons.
The primary categories we analyze for web host functionality include Bandwidth, rate, and service. After all — these 3 classes are the most critical to your website’s success. Additionally, there are a few different areas where web hosts can set themselves apart from the contest, like additional plan features, which can positively contribute to their overall evaluation. SiteGround has a few, which we will dive into.
- Multiple Server Locations They have data centers in three continents. You can decide on the location you prefer during signup.
- High Uptime (99.99percent ) rather than using ready-made applications alternatives, SiteGround prefers in-house made alternatives to make sure high-quality hosting expertise.
- Their stage is constructed on Linux containers which Provide great stability in times of sudden traffic spikes.
- SiteGround was the first hosting provider that Introduced the account isolation technologies for client safety.
- They assembled their own proactive server monitoring System that monitors their own servers every 0.5 seconds and also proactively fixes any problems without human intervention, thus ensuring excellent uptime.
Our evaluation site on SiteGround had an typical Uptime of 99.99%, which is .05% greater than the 99.94% industry standard and a promise from SiteGround. They only had 20 outages in the previous year (2018). That is impressive as Web Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround evaluation site saw an average page loading times of 754ms — faster than the 890ms typical load times we discovered from other internet hosts. That is very great — one of the fastest we’ve seen. It was also VERY consistent. No spikes or slow loading times at all. So far, so good.
- Highly Knowledgeable & Responsive Service
Customer service is one place where SiteGround pays special attention. Which is no small feat, when you consider they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ chat asks every day. Over 230 people at SiteGround are participated with client support simply to make sure clients are taken care of and support is offered in 3 languages — English, Spanish and Italian.
SiteGround offers support for well beyond just hosting related topics — their representatives help with CMS queries too.
The official customer survey results published by SiteGround each year show that their client satisfaction rate is continually scored over 96 percent. (2014, 2015, 2016).
Case in point: our experience was FANTASTIC. After just 13 seconds, Their friendly and educated live broker associated with us. Then, we began to bombard her with different questions on how to do X and also how to do Y. It had been such a joy. They are one of the only web hosts we have examined to have a perfect 10 out of 10 in support. Sounds too good to be true? Even after doing a background check and studying different resources, we nevertheless couldn’t find many negative feedback regarding their support. Siteground Chat Support
- High-Performance WordPress Hosting on All Programs
Among the special attributes that SiteGround plans include (which most Other web hosts do not ) is managed WordPress hosting on all of accounts. What does this mean? For all those who are outside of this loop, this means that somebody actually manages the support for you in terms of speed, security, service, updates and provides enhancement tools to make your life easier. The SiteGround platform is developed on SSD and also have an in-house crafted caching tool, the SuperCacher that is essential for the loading speed of your website.
They’re Also serious about security by constantly tracking WordPress Related vulnerabilities and proactively shielding users with habit WAF rules. They treat WordPress and plugin upgrades, make daily copies at no cost in case a random occurrence may bring your site down. (Which is surprisingly ordinary, like when two plugins don’t play well together and you’re met with the dreaded white screen of death.)
But that is not all. There is also stuff for power users as well within Their GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL for free, priority customer support, free backup and restore.
- Free Security Add-Ons
Along with the safety options available using their WordPress Managed hosting, SiteGround also provides extra security for websites with all shapes and sizes. Accessible tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can also include HackAlert Tracking (a service that checks your site daily and notifies you if it has been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce programs that power the web’s top sites, like Magento, Can be especially difficult and problematic if you’re not technically inclined. Fortunately, SiteGround eliminates a lot of the hassle by making it easy to choose out of 18 eCommerce applications and install your favorite one in 1 click. They also give multiple server locations, free CDN, PCI compliance, innovative caching solution for top site performance and great clients’ experience. In terms of safety, client accounts are isolated from each other with a personalized server solution, which means that if one account gets hacked others are not affected.
- FREE Transfers for Existing Websites
The Same as many others, SiteGround will move your Existing account at no cost from a previous host within one day. In comparison, this procedure may be compensated or can take up to 30 days with other hosts. You only get one free expert website transfer, but you won’t have to lift a finger or wait a month to get it. SiteGround’s support representatives handle all of it. There’s also more than one way to move a site. The simplest way to request a site transfer would be to do so when you first sign up for SiteGround. Just click”Transfer an existing website” in the Account Setup Wizard.
You also have the option to request a website transfer through the Support section of your SiteGround Account. This is an awesome feature if you decide that you would like to move a website later. Just visit User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Move Site. It’s important to be aware that SiteGround can simply transfer the databases and files of one website without your email account and other account settings if your previous web host is not running cPanel. You also have the choice to transfer your website to SiteGround manually, but we recommend taking advantage of this free transfer which accompanies your plan.
- Affordable Pricing
SiteGround provides quality hosting packed with additional features and they Are normally the least expensive option available. Presently, their prices are price matching some of the lowest priced in the industry (to $3.95 a month, down from $9.99 per month ). Point is, for each one of the stellar choices they do provide , currently their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround may not offer a free trial of their services, however they do provide A 30-day money-back guarantee that’s exactly the kind of security you need if you’re looking for a hosting company. This way, you will have peace of mind. You do not have to fully commit to SiteGround unless you are 100% satisfied with it in your first 30 days of use.
Note that some states apply to this Host’s money back guarantee:
You have to post an agency termination request via the User Area.
Initial requests for hosting services are covered only within thirty days from the day which SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain coverage (ID Protect) fees aren’t refundable. These fees might even be due upon cancellation, even if they are waived as part of a marketing.
Committed and cloud hosting services, paid support, and third-party services aren’t insured by the money back guarantee.
Reseller packages are only covered if the entire reseller package is canceled. This warranty does not apply to the conclusion of single accounts within an reseller package, either.
- Free CDN and SSL Certificate
Another great benefit of utilizing SiteGround’s service is that every plan They offer comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a HUGE bonus! Due to the proliferation of cyber attacks and site hacks, Google has shifted certain facets of their algorithm to favor encrypted and secure sites. Namely, websites with an SSL (secure socket layer) encryption.
With SiteGround, you will Get a free SSL certificate from’Let’s Encrypt SSL’ which will immediately bolster your site’s security and search engine optimization. Moreover, they’ve included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the data and content from your site in their international servers and deliver that content to your audience from a nearby site. Thus speeding up the shipping of your articles and enhancing the consumer experience for your visitors.
- Transparency and Community Service
The world of web hosting and also cybersecurity is rife with shady practices And unscrupulous behavior. Fortunately, SiteGround is committed to supplying their clients with a clear and straightforward experience as well as a thriving community of specialists who can help walk you through different challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also share the IP address of the data centers, intentionally telling their”GoGeek” clients that they have fewer accounts in their host compared to’Startup’ customers (a simple fact that many shared hosting providers prevent ). SiteGround is committed to preserving their institution’s integrity and supplying you with a very clear and transparent customer encounter.
Furthermore, they possess a solid commitment to the hosting community And over the years their team has sponsored, attendedspoken at over 400 community occasions. In conjunction with this high level of support they provide their customers, this demonstrates a clear commitment to the hosting community and a company culture of charity and support. Siteground Chat Support
As we mentioned previously, there are some downsides With every hosting company. These are some disadvantages of picking SiteGround as your host.
- Pricing – They advertise an obscenely low’monthly’ cost. The catch is you often have to sign up for two or three years in order to get it. Most other web hosts don’t even offer you a true’month-to-month’ option, using a 1 year deal being the shortest they will go. The good thing is that SiteGround’s pricing is straightforward and does not play that match. Their low advertised price is for the 12-month thing. Conclusion? Don’t pay monthly.
- In addition they do provide a real’monthly’ option if you would like it. AND it’s the exact same low advertised price. The one problem is they also bill a one-time’setup fee’ on these’month-to-month’ strategies of an extra $14.95. You won’t find out about this excess fee until the very last second when you’re inputting your credit card details. That’s enough to be a’hidden’ cost, which — although not a massive dollar amount — remains rather annoying as it is not recorded anywhere else.
- Limited Storage Space – Compared with other internet hosts, SiteGround’s storage space is somewhat on the small size (which means you may want to clarify disk space should you think it’ll be a concern). They’ll provide a very helpful note concerning how many monthly visitors you may safely handle without experiencing any difficulties. If you’re just starting out, the”StartUp” plan will usually be more than sufficient. If your site grows, you can easily upgrade to a stronger server/plan which is very likely to possess more power. With the StartUp plan, you’ll get 10 GB of web space. SiteGround urges this program for about 10,000 monthly website visitors. Should you want more, simply move up to the GrowBig program. You’ll get 20 GB of web space with that plan. In the event you receive around 25,000 monthly visitors, SiteGround recommends this bundle. If you want to upgrade to the GoGeek program, you will receive 30 GB of space. SiteGround urges this plan for a web site that receives approximately 100,000 visitors every month.
While cost often plays a significant part when Choosing a web host, you cannot compromise on functionality. This is precisely why we chose to run our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
Speed is among the most important functionality Metric that you ought to search for. A faster website offers good user experience and fosters your own SEO at exactly the exact same time. In fact, a single second delay could cause 7 percent reduction in conversions, 11% fewer page views, and 16% decrease in consumer satisfaction.
We created a WordPress powered test website on SiteGround and filled it with dummy content for theme development using images. Our test site loaded in less than a moment (671 ms to be precise) for a server in Dallas, Texas. That means our site is quicker than 95% of tested sites.
SiteGround performed nearly always except for A spike if there were 50 users on the website. It quickly recovered and page load time remained lower even with much more users. This evaluation indicates that if you are seeking a really speedy site, then SiteGround can be an ideal choice for you.
Normally, websites hosted on shared Hosting accounts slow down a little during top traffic hours. That is because your site is sharing resources with other websites on this server. Most shared hosting companies automatically kill host procedure if your site is taking a lot of resources. This causes downtime on your website. We analyzed our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a Massive impact on webpage load time. By way of instance, if you’ve got high resolution images on a webpage, then it’ll significantly boost the total page load time. It follows that speed test results might not accurately reflect how quickly your hosting server really is.
Instead of assessing page loading time alone, we Decided to check the server response time as well. The host responded in fraction of a second at the USA. It reacted within less than a moment for all places, except Japan. If your intended audience is mostly situated in Japan, then it is possible to request SiteGround to transfer your website to their Asia-Pacific information center.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you are just beginning, then their shared hosting plans would be an ideal fit for your needs. However, your site will eventually grow, and you also ought to ensure that they have other plans that you can upgrade to.
Let us check out SiteGround’s hosting plans and Their features.
Shared hosting: Shared hosting is recommended for new websites and novices. It is suitable for low traffic sites as you’ll be sharing resources with other websites hosted on the server.
WordPress hosting: This program is WordPress optimized version of the shared hosting plan. It includes SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It allows you to use tools of multiple servers onto a cloud structure. It’s acceptable for growing websites, popular sites, or businesses.
Dedicated servers: Dedicated servers give you a total server for your website. It is more expensive but gives you a lot more power. The downside is that you will need to deal with the machine yourself.
Enterprise hosting: This strategy is for big businesses and high traffic sites with challenging server requirements. Get in contact with SiteGround staff and they’ll produce a tailor-made strategy to suit your requirements. Siteground Chat Support
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This plan costs $3.95 per month, can host 1 website and is acceptable for newbies that are just beginning with their site. Can manage up to 10,000 unique visits each month also has the very first amount of the SuperCacher plugin enabled which is static cache, 24/7 customer support, complimentary CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free website migration, complimentary daily backup, etc..
The GrowBig plan: This program costs $5.95 per month and may host multiple sites and this plan can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary revive, all 3-levels of those SuperCacher, which aids loading time tremendously, customer service with priority, although SiteGround has remarkably quick response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan: This program costs $11.95 a month which can host multiple websites and provides even more distance, can handle as much as 100,000 visits per month, has all attributes of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email accounts, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Benefits of Signup: Really simple, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee if you pay for their shared hosting plans monthly rather than annually. Sad face You would be better off spending 1 year round to prevent that.
Upsells: Few… Nothing overly bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Experience: cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Fast and easy set up of popular programs and CMSs using Softaculous.
Can We Recommend SiteGround?
Yes, we do. SiteGround is perfect for those who care Deeply about customer care, while not sacrificing quick page rates or impressive uptime either. They also offer you a lot of additional features that might be perfect for you if eCommerce/WordPress is your goal, or if you’d like safety to be handled by someone else. Presently, their pricing can be on par with many other web hosts of lower quality, therefore it’s the perfect time to act and take advantage. If you’d like fast and dependable hosting service with fantastic customer care, then SiteGround is perfect for you. They’ve hosting plans for every budget and every plan includes good set of features. All their shared hosting plans include SSD storage, simple setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and also completely free migration.
Ready to Start with SiteGround? Click here to select your hosting plan now. Siteground Chat Support