Background Siteground Customer Area
Siteground is one of the very recommended WordPress Hosting companies. They are known for their top-notch customer support and fast reliable hosting programs. Their WordPress optimized hosting includes everything you’ll want to create and grow a successful site. Read our complete SiteGround review to find out whether SiteGround is the right server for you. Within this detailed SiteGround review, we’ll place their promises to test. These are the areas we will look into: Siteground Customer Area
Performance: Speed is crucial for the achievement of your website. How quickly will your site load with SiteGround?
Reliability: Can your site be available 24/7/365 without facing any downtime?
Client Support: Can you count on their customer support?
Characteristics: Do they provide all the features and tools you’ll have to build your website?
Pricing: How much it might cost you? Are there some SiteGround deals that will save you money?
Bottom line: Don’t Want to read each detail? Let us summarize it to you. We found SiteGround to be markedly faster and extremely trustworthy. Their hosting plans are adaptable, and their customer support is just one of the best in the industry. That’s why we’ve chosen to urge SiteGround as one of the greatest WordPress hosting firms. Now let’s dive in to our comprehensive SiteGround inspection, so you can observe how we reached that decision and decide on your own.
SiteGround was founded in 2004, and since then it Has become one of the most well-known hosting companies. It’s headquartered in Sofia, Bulgaria with offices in 6 locations along with data centers in three continents. These days, the company has over 400 workers and hosts more than 500,000 domains. In the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider which comes with unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this comes with an extra $14.95 setup fee) or yearly and they transfer your site for free (just ask their live chat).
When reviewing SiteGround, we found their Performance quite great. Their last 10-month typical was 99.99% and load period 714ms. We also found their customer service knowledgeable in WordPress related questions. We did not enjoy their”setup” fee for 1-month programs and slightly limited storage space. Below are the pros and cons we found using SiteGround shared hosting:
Gains and Cons of SiteGround
Each hosting firm has its pros and cons. Some edges could overshadow the disadvantages, but some disadvantages might be total deal breaker for your individual needs. Before making a determination, you may choose to review these SiteGround pros and cons.
The Main categories we examine for web host functionality include Bandwidth, rate, and service. After all — these 3 classes are the most critical to your website’s success. Additionally, there are a few other areas where internet hosts may set themselves apart from the competition, such as additional plan attributes, which could positively contribute to their overall evaluation. SiteGround has some, which we’ll dive into.
- Multiple Server Locations They have information centers in three continents. You can decide on the location you want during signup.
- High Uptime (99.99%) rather than using ready-made software solutions, SiteGround prefers in-house crafted alternatives to ensure high-quality hosting experience.
- Their stage is constructed on Linux containers which Provide excellent stability in times of unexpected traffic spikes.
- SiteGround was the very first hosting provider that Introduced the account isolation technology for client safety.
- They assembled their own proactive server monitoring System that monitors their servers every 0.5 seconds and proactively fixes any problems without human intervention, thus ensuring excellent uptime.
Our test website on SiteGround had an average Uptime of 99.99percent , which is .05% greater compared to 99.94% business standard and a promise from SiteGround. They just had 20 outages in the last year (2018). That is impressive as Internet Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround evaluation site saw an average page loading times of 754ms — faster than the 890ms typical load times we found from other internet hosts. That’s really great — one of the fastest we’ve seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so great.
- Highly Knowledgeable & Responsive Support
Customer service is 1 place where SiteGround pays special attention. Which is no small feat, when you think they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ chat requests every day. Over 230 people at SiteGround are engaged with customer service simply to ensure customers are taken care of and support is offered in three languages — English, Spanish and Italian.
SiteGround offers assistance for well beyond just hosting related topics — their reps help with CMS queries too.
The official customer survey results published by SiteGround annually reveal that their customer satisfaction rate is continually scored over 96%. (2014, 2015, 2016).
Case in point: our experience was FANTASTIC. After only 13 seconds, Their friendly and knowledgeable live broker connected with us. Then, we started to familiarize her with different questions about how to do X and also how to do Y. It was such a pleasure. They’re one of the only web hosts we’ve examined to have a perfect 10 from 10 in service. Sounds too good to be true? Even after doing a background check and surveying different sources, we still could not discover many negative responses about their service. Siteground Customer Area
- High-Performance WordPress Hosting on All Programs
One of the special attributes that SiteGround plans comprise (which most Other web hosts do not ) is managed WordPress hosting on all accounts. What does this mean? For those of you who are out of this loop, this usually means that someone actually manages the service for you concerning speed, safety, service, upgrades and supplies enhancement tools to make your life simpler. The SiteGround system is developed on SSD and also have an in-house made caching tool, the SuperCacher which is essential for the loading rate of your website.
They’re Also serious about security by continuously tracking WordPress Related vulnerabilities and proactively shielding users with custom WAF rules. They take care of WordPress and plugin updates, make daily copies at no cost in case a random occurrence might bring your site down. (Which is surprisingly common, like when two plugins do not play nicely together and you are met with the dreaded white screen of death.)
But that’s not all. There is also things for power users Too within Their own GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL for free, priority customer care, free backup and restore.
- Free Security Add-Ons
In addition to the security options available with their WordPress Managed hosting, SiteGround also provides additional security for sites with all shapes and sizes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can also add HackAlert Monitoring (a service that checks your site every day and informs you if it’s been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, such as Magento, Can be especially difficult and problematic if you’re not technically inclined. Luckily, SiteGround eliminates a lot of the hassle by simply making it simple to choose from 18 eCommerce applications and install your favorite one in 1 click. They also provide multiple host locations, free CDN, PCI compliance, advanced caching solution for best site performance and fantastic clients’ experience. In terms of safety, customer accounts are isolated from one another with a custom server solution, which means that if one account has hacked others are not affected.
- FREE Transfers for Existing Websites
Just like many others, SiteGround will transfer your Existing account at no cost from a prior server within one day. In comparison, this process may be paid or can take up to 30 days along with other hosts. You just get one free professional site transport, but you won’t need to lift a finger or wait for a month to receive it. SiteGround’s support agents handle it all. There’s also more than 1 way to transfer a website. The simplest way to request a site transfer is to do so when you first sign up for SiteGround. Just click”Transfer an existing website” from the Account Setup Wizard.
You also have the option to request a website transfer through the Support section of your SiteGround Account. This is an awesome feature in case you decide that you would like to move a website later. Just go to User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Site. It’s essential to note that SiteGround can simply transfer the databases and files of one website without your email accounts and other account settings in case a previous web host is not running cPanel. In addition you have the choice to transfer your website to SiteGround manually, but we recommend using this free transfer which comes with your plan.
- Affordable Pricing
SiteGround provides quality hosting packed with extra features and they Are usually the cheapest option available. Currently, their rates are price matching some of the cheapest in the business (to $3.95 per month, down from $9.99 per month ). Point is, for each one the stellar options they do provide , currently their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround may not offer a free trial of their services, however they do provide A 30-day money-back guarantee that’s precisely the type of security you need if you’re looking for a web host. That way, you will have peace of mind. You do not have to fully commit to SiteGround unless you are 100% satisfied with it in your first 30 days of use.
Note that some conditions apply to this Host’s money back warranty:
You have to post a service termination request via the User Area.
Initial orders for hosting services are covered only within thirty days from the day that SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain coverage (ID Shield ) fees are not refundable. These fees may even be due upon cancellation, even if they’re waived as part of a marketing.
Committed and cloud hosting services, paid service, and third-party services are not covered by the money-back guarantee.
Reseller packages are only covered if the entire reseller package is canceled. This guarantee doesn’t apply to the termination of single accounts in a reseller package.
- Free CDN and SSL Certificate
Another Fantastic benefit of using SiteGround’s service is that every Program They offer comes equipped with a free SSL certificate and CDN (content delivery network) integration. These attributes are a HUGE bonus! Because of the proliferation of cyber attacks and website hacks, Google has shifted certain aspects of their algorithm to prefer secure and encrypted websites. Namely, sites with an SSL (secure socket layer) encryption.
With SiteGround, you will receive a free SSL certificate from’Let us Encrypt SSL’ that will instantly fortify your website’s security and search engine optimization. Furthermore, they’ve included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the content and data from the site in their international servers and deliver that content to your audience from a nearby location. Thus speeding up the shipping of your articles and enhancing the consumer experience for your customers.
- Transparency and Community Service
The world of web hosting and cybersecurity is rife with unethical practices And unscrupulous behaviour. Fortunately, SiteGround is committed to supplying their clients with a clear and simple experience as well as a flourishing community of specialists who will help walk you through distinct challenges and troubleshooting problems. SiteGround comes with an uptime monitor in the main navigation menu. They also discuss the IP address of their data centers, intentionally telling their”GoGeek” customers that they will have fewer accounts on their server compared to’Startup’ clients (a simple fact that most shared hosting providers prevent ). SiteGround is committed to preserving their institution’s ethics and supplying you with a clear and transparent customer experience.
Moreover, they have a solid commitment to the web hosting community And over the years that their team has attended, attended, or spoken at more than 400 community occasions. In conjunction with the high amount of support that they provide their clients, this illustrates a clear devotion to the web hosting community and a company culture of support and charity. Siteground Customer Area
As we mentioned earlier, there are some drawbacks With every hosting company. These are a few disadvantages of choosing SiteGround as your host.
- Pricing – They market an obscenely low’monthly’ cost. The catch is that you frequently have to register for two or three years so as to get it. Most other web hosts don’t even offer a true’month-to-month’ alternative, with a one year deal being the shortest they will go. The good thing is that SiteGround’s pricing is straightforward and doesn’t play that match. Their low advertised price is for the 12-month thing. Conclusion? Don’t pay monthly.
- They also do offer a true’monthly’ option if you would like it. AND it is the exact same low advertised cost. The only issue is that they also charge a one-time’setup fee’ on those ‘month-to-month’ plans of an extra $14.95. You won’t find out about this excess fee before the very last second when you’re entering your credit card details. That’s enough to be a’hidden’ cost, which — although not a massive dollar amount — remains kinda annoying as it’s not recorded anywhere else.
- Limited Storage Space – Compared with other internet hosts, SiteGround’s storage area is a bit on the small size (which means you may want to clarify disk space if you believe that it’ll be a concern). They’ll provide a very helpful note as to how many monthly people you can safely manage without experiencing any difficulties. If you’re just starting out, the”StartUp” program will usually be more than sufficient. If your website grows, you can easily upgrade to a more robust server/plan which is very likely to possess more power. Together with the StartUp plan, you’ll get 10 GB of web space. SiteGround urges this program for approximately 10,000 monthly website visitors. If you need more, just move until the GrowBig program. You’ll get 20 GB of web space with this strategy. If you receive around 25,000 monthly visitors, SiteGround urges this bundle. If you want to update to the GoGeek plan, you’ll get 30 GB of space. SiteGround recommends this strategy for a website that receives about 100,000 visitors each month.
While price often plays a significant role when Picking a web host, you cannot compromise on performance. This is precisely why we chose to conduct our own tests to thoroughly review SiteGround’s functionality.
SiteGround Speed Test Outcomes
Speed is among the most important performance Metric you ought to look for. A faster website offers good user experience and boosts your SEO at the exact same time. In reality, one second delay could cause 7% reduction in conversions, 11 percent fewer page views, and 16% drop in consumer satisfaction.
We created a WordPress powered test site on SiteGround and stuffed up with dummy content for theme development with images. Our test site loaded in less than a moment (671 ms to be precise) for a host in Dallas, Texas. That means our site is quicker than 95 percent of analyzed sites.
SiteGround performed nearly consistently except for A spike when there were 50 users on the website. It quickly recovered and page load time stayed lower even with more users. This test indicates that if you’re seeking a really fast website, subsequently SiteGround can be a perfect selection for you.
Normally, sites hosted on shared Hosting accounts slow down a bit during top traffic hours. That’s because your site is sharing resources with other sites on this server. Most shared hosting companies automatically kill server process if your website is taking a lot of resources. This induces downtime on your website. We analyzed our SiteGround site for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a huge Effect on page load time. By way of instance, if you have high resolution images on a page, then it’ll significantly increase the overall page loading time. This means that speed test results may not accurately reflect how quickly your hosting server really is.
Rather than analyzing page load time we Decided to test the server response time too. The host responded in fraction of a second at the United States. It responded within less than a moment for all locations, except Japan. If your intended audience is mostly located in Japan, then it is possible to request SiteGround to move your website to their Asia-Pacific data center.
SiteGround Hosting Plans and Features
SiteGround provides shared hosting, WordPress Hosting, cloud hosting, and dedicated hosting plans. If you’re just beginning, then their shared hosting plans would be an ideal match for your needs. Nonetheless, your website will gradually grow, and you want to make sure that they have other programs that you can update to.
Let’s check out SiteGround’s hosting programs and Their features.
Shared hosting: Shared hosting is recommended for new websites and beginners. It’s acceptable for low traffic sites as you will be sharing resources with other sites hosted on the server.
WordPress hosting: This program is WordPress optimized version of their shared hosting plan. It includes SiteGround’s in-house WordPress optimizations to enhance performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use tools of numerous servers on a cloud structure. It’s suitable for growing websites, popular blogs, or companies.
Dedicated servers: Dedicated servers give you a total host for your site. It is more expensive but gives you much more power. The downside is you will need to deal with the machine yourself.
Business hosting: This plan is for big companies and higher traffic websites with challenging host requirements. Get in touch with SiteGround team and they’ll produce a tailor-made strategy to fit your requirements. Siteground Customer Area
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This plan costs $3.95 a month, may host one site and is acceptable for newbies who are just starting with their website. Can manage up to 10,000 unique visits per month and has the first level of this SuperCacher plugin enabled which is static cache, 24/7 client support, complimentary CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free website migration, free daily backup, etc..
The GrowBig plan: This plan costs $5.95 a month and may host multiple sites and this plan can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free restore, all 3-levels of those SuperCacher, which assists loading time tremendously, customer support with priority, although SiteGround has insanely quick response times, GrowBig and GoGeek clients are treated with priority.
Their GoGeek plan: This program costs $11.95 a month that may host multiple websites and offers more distance, can handle up to 100,000 visits per month, has all attributes of the other two plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Really easy, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee should you pay to their shared hosting plans monthly instead of annually. Sad face You would be better off paying 1 year upfront to prevent that.
Upsells: Couple Of… Nothing overly bad.
Account Activation: Fast account activation.
Control Panel and Dashboard Experience: cPanel
Setup of Apps and CMSs (WordPress, Joomla, etc.): Fast and easy install of popular apps and CMSs utilizing Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for those who care Deeply about customer care, while not forfeiting quick page rates or impressive uptime either. They also offer you a bunch of additional features that might be ideal for you if eCommerce/WordPress is your target, or in case you’d like safety to be dealt with by somebody else. Presently, their pricing can be on par with many other web hosts of lesser quality, so it is the perfect time to behave and take advantage. If you want quick and dependable web hosting service with great customer care, then SiteGround is perfect for you. They’ve hosting plans for every budget and each plan includes great set of attributes. Each of their shared hosting plans include SSD storage, simple installation of Let’s Encrypt complimentary SSL and Cloudflare CDN support, 1-click WordPress installer, and also free migration.
Ready to Start with SiteGround? Click here to select your hosting plan now. Siteground Customer Area