Introduction Siteground Customer Reviews
Siteground is one of the very recommended WordPress Hosting companies. They’re famous for their top-notch customer support and fast reliable hosting plans. Their WordPress optimized hosting includes all you will want to create and develop a successful blog. Read our comprehensive SiteGround review to find out whether SiteGround is the ideal server for you. Within this comprehensive SiteGround review, we’ll put their promises to test. These are the places We’ll consider: Siteground Customer Reviews
Performance: Speed is crucial for the achievement of your website. How quickly will your site load SiteGround?
Reliability: Can your site be accessible 24/7/365 without facing any downtime?
Client Support: Can you count on their customer care?
Characteristics: Can they offer all the features and tools you will have to construct your website?
Pricing: Just how much it would cost you? Are there some SiteGround deals that can save you money?
Bottom line: Don’t Want to read each detail? Let us summarize it to you. We discovered SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer service is one of the finest in the industry. That is why we’ve chosen to urge SiteGround among the best WordPress hosting firms. Now let’s dive in to our comprehensive SiteGround inspection, so you can observe how we reached that decision and decide on your own.
SiteGround was set in 2004, and since then it Has become one of the most well-known hosting firms. It is based in Sofia, Bulgaria with offices in 6 locations along with data centers in three continents. These days, the company has over 400 workers and hosts over 500,000 domains. From the web development community, SiteGround is referred to as the cheap/shared hosting provider that comes with unlimited bandwidth and includes SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this comes with an additional $14.95 setup fee) or yearly and they transfer your website for free (just ask their live chat).
When reviewing SiteGround, we found their Performance quite great. Their last 10-month average was 99.99percent and load time 714ms. We also found their customer service knowledgeable in WordPress related questions. We did not enjoy their”setup” fee for 1-month programs and marginally restricted storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Pros and Cons of SiteGround
Each hosting company has its own pros and cons. Some advantages can overshadow the disadvantages, but some disadvantages can be a total deal breaker for your individual needs. Before making a determination, you may choose to review these SiteGround pros and cons.
The primary categories we examine for internet host performance include Bandwidth, rate, and support. After all — these 3 categories are the most crucial to your site’s success. There are also a few other areas where internet hosts can set themselves apart from the competition, such as additional plan features, which can positively contribute to their overall rating. SiteGround includes a few, which we will dive into.
- Multiple Server Places They have data centers in three continents. It is possible to choose the place you want during signup.
- High Uptime (99.99percent ) Instead of using ready-made applications alternatives, SiteGround prefers in-house made alternatives to make sure high-quality hosting experience.
- Their platform is constructed on Linux containers which Provide excellent stability in times of unexpected traffic spikes.
- SiteGround was the first hosting provider that Introduced the account isolation technologies for customer security.
- They built their own proactive server monitoring System that monitors their servers every 0.5 seconds and also proactively fixes any issues without human intervention, therefore ensuring amazing uptime.
Our test site on SiteGround had an average Uptime of 99.99%, that is .05% better than the 99.94% business standard and a promise from SiteGround. They only had 20 outages in the previous year (2018). That is impressive as Internet Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround test website saw an ordinary page loading times of 754ms — quicker than the 890ms average load occasions we found from other web hosts. That is really great — among the quickest we’ve seen. It was also VERY consistent. No spikes or slow loading times at all. Thus far, so great.
- Highly Knowledgeable & Responsive Service
Customer service is 1 place where SiteGround pays particular attention. Which is no small feat, when you think that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation asks every day. More than 230 people at SiteGround are participated with client support simply to make sure customers are taken good care of and support is offered in three languages — English, Spanish and Italian.
SiteGround provides support for well beyond just hosting related issues — their representatives help with CMS questions too.
The official customer survey results released by SiteGround each year reveal that their client satisfaction rate is continually scored over 96 percent. (2014, 2015, 2016).
Case in point: our expertise was great. After just 13 seconds, Their friendly and educated live broker associated with us. Thenwe started to bombard her with different questions about how to do X and also the way to do Y. It had been such a joy. They are one of the only web hosts we have analyzed to get a perfect 10 out of 10 in support. Sounds too good to be true? Even after doing a background check and surveying different resources, we nevertheless could not find many negative responses about their support. Siteground Customer Reviews
- High-Performance WordPress Hosting on All Plans
One of the special attributes that SiteGround plans comprise (which most Other web hosts do not ) is handled WordPress hosting on all accounts. What does this mean? For all those of you who are out of this loop, this usually means that someone actually manages the service for you in terms of speed, security, service, upgrades and supplies enhancement tools to make your life simpler. The SiteGround platform is developed on SSD and also have an in-house made caching tool, the SuperCacher which is vital for the loading speed of your website.
They are also serious about security by continuously monitoring WordPress Relevant vulnerabilities and proactively shielding users with custom WAF rules. They take care of WordPress and plugin updates, make daily backups for free in case a random occurrence might bring your website down. (That is surprisingly common, like when two plugins don’t play well together and you’re satisfied with the dreaded white screen of death.)
But that is not all. There is also things for power users Too inside Their own GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for simple command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
Along with the security options available using their WordPress Managed hosting, SiteGround also provides additional security for websites with all shapes and sizes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can even add HackAlert Tracking (a service which checks your site every day and informs you if it has been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the internet’s top sites, like Magento, Can be particularly difficult and debatable if you’re not technically inclined. Luckily, SiteGround eliminates a lot of the hassle by simply making it easy to pick from 18 eCommerce applications and set up your favorite one in 1 click. They also provide multiple server locations, free CDN, PCI compliance, innovative caching solution for best site performance and fantastic clients’ experience. As for security, customer accounts are isolated from each other by a custom server solution, meaning that if a single account has hacked others are not affected.
- FREE Transfers for Existing Websites
The Same as many others, SiteGround will move your Existing account at no cost from a prior host within 24 hours. In comparison, this process might be paid or can take up to 30 days with other hosts. You just get one free professional site transfer, however you won’t have to lift a finger or wait for a month to get it. SiteGround’s support agents handle all of it. There is also more than 1 way to transfer a website. The easiest way to request a website transfer would be to do so when you first sign up for SiteGround. Just click”Transfer an existing website” in the Account Setup Wizard.
In addition you have the option to request a website transfer throughout the Support section of your SiteGround Account. This is an awesome feature if you decide that you would like to move a website later. Just go to User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Move Site. It’s important to be aware that SiteGround can simply transfer the files and databases of a single site without your email account and other account settings in case your previous web host isn’t running cPanel. You also have the option to move your website to SiteGround manually, but we recommend taking advantage of the free transfer which accompanies your plan.
- Cheap Pricing
SiteGround provides quality hosting packed with additional features and they Are normally the cheapest option available. Presently, their rates are cost matching some of the lowest priced in the business (to $3.95 a month, down from $9.99 per month ). Point is, for each one the stellar choices they do provide , now their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround might not offer a free trial of their services, however they do offer A 30-day money back guarantee which is exactly the type of safety you need if you’re looking for a web host. That way, you’ll have peace of mind. You do not need to completely commit to SiteGround unless you are 100% satisfied with it on your first 30 days of usage.
Note that some conditions apply to this Host’s money back warranty:
You have to post an agency termination request through the User Area.
Initial orders for hosting providers are insured only within thirty days from the day which SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain coverage (ID Shield ) fees are not refundable. These charges might even be due upon cancellation, even if they’re waived as part of a marketing.
Committed and cloud hosting services, paid support, and third party providers are not covered by the money-back guarantee.
Reseller bundles are only covered if the entire reseller package is canceled. This warranty doesn’t apply to the termination of single accounts within an reseller package, either.
- Free CDN and SSL Certificate
Another great advantage of using SiteGround’s support is that every Program They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a HUGE bonus! Because of the proliferation of cyber attacks and website hacks, Google has changed certain facets of their algorithm to favor secure and encrypted websites. Namely, sites with an SSL (secure socket layer) encryption.
With SiteGround, you will Get a free SSL certificate from’Let’s Encrypt SSL’ that will immediately bolster your website’s security and search engine optimization. Moreover, they’ve included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the content and data from the site in their global servers and deliver that content to your audience from a nearby location. Thus speeding up the shipping of your articles and improving the user experience for your visitors.
- Transparency and Community Service
The world of web hosting and cybersecurity is rife with shady practices And unscrupulous behavior. Fortunately, SiteGround is committed to providing their clients with a clear and simple experience in addition to a flourishing community of specialists who will help walk you through different challenges and troubleshooting problems. SiteGround comes with an uptime monitor in the primary navigation menu. They also share the IP address of the data centers, intentionally telling their”GoGeek” customers that they will have fewer accounts in their server than’Startup’ clients (a simple fact that many shared hosting providers prevent ). SiteGround is dedicated to maintaining their company’s ethics and supplying you with a very clear and transparent customer encounter.
Furthermore, they possess a solid commitment to the hosting community And over the years that their staff has attended, attended, or spoken at more than 400 community events. In conjunction with the high level of support that they supply their clients, this demonstrates a clear commitment to the hosting community and a company culture of charity and support. Siteground Customer Reviews
As we mentioned previously, there are some drawbacks With each hosting company. These are some disadvantages of picking SiteGround as your server.
- Pricing – They advertise an obscenely low’monthly’ cost. The catch is that you frequently have to sign up for two or three years in order to receive it. Most other internet hosts don’t even offer you a real’month-to-month’ alternative, using a one year deal being the shortest they’ll go. The fantastic news is that SiteGround’s pricing is simple and does not play that game. Their low advertised price is for the 12-month deal. Conclusion? Do not pay monthly.
- In addition they do provide a real’monthly’ option if you want it. AND it is the exact same low advertised price. The one problem is they also bill a one-time’setup fee’ on those ‘month-to-month’ plans of an extra $14.95. You won’t find out about this extra fee until the very last minute when you’re entering your credit card details. That’s enough for a’hidden’ price, which — while not a massive dollar amount — remains kinda annoying as it’s not recorded anywhere else.
- Limited Storage Space – Compared to other web hosts, SiteGround’s storage area is somewhat on the small size (which means you may want to clarify disk space should you think it’ll be a concern). They’ll provide a very helpful note concerning how many monthly people you can safely manage without experiencing any difficulties. If you are just beginning, the”StartUp” program will often be more than sufficient. If your website grows, you can easily upgrade to a stronger server/plan which is very likely to have more power. With the StartUp program, you’ll get 10 GB of web space. SiteGround recommends this program for about 10,000 monthly site traffic. Should you want more, just move up to the GrowBig plan. You will get 20 GB of web space with that plan. In the event you receive around 25,000 monthly traffic, then SiteGround urges this package. If you want to upgrade to the GoGeek program, you’ll get 30 GB of space. SiteGround urges this strategy for a web site which receives approximately 100,000 visitors every month.
While price often plays a significant part when Picking a web host, you can’t compromise on performance. That is precisely why we chose to conduct our own tests to completely review SiteGround’s functionality.
SiteGround Speed Test Results
Speed is among the most important functionality Metric that you ought to look for. A faster website provides good user experience and boosts your SEO in the same moment. In reality, one second delay could cause 7 percent reduction in conversions, 11% fewer page views, and 16% decrease in customer satisfaction.
We made a WordPress powered evaluation site on SiteGround and filled up with dummy content for theme development with graphics. Our evaluation site loaded in less than a second (671 ms to be precise) for a server in Dallas, Texas. That means our website is faster than 95% of analyzed sites.
SiteGround performed nearly consistently except for A spike when there were 50 users on the site. It recovered and page load time stayed lower even with more users. This test shows that if you’re looking for a really fast site, subsequently SiteGround can be a perfect choice for you.
Normally, sites hosted on shared Hosting accounts slow down a bit during top traffic hours. That is because your website is sharing resources with other sites on this server. Most shared hosting firms automatically kill host process if your website is taking a lot of resources. This causes downtime on your site. We analyzed our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your Site’s content has a huge Effect on webpage load time. For instance, when you’ve got high resolution images on a webpage, then it’ll significantly increase the overall page loading time. It follows that speed test results might not accurately reflect how fast your hosting server really is.
Instead of assessing page loading time we Decided to check the server response time as well. The server responded in fraction of a second at the USA. It reacted within less than a moment for all places, except Japan. If your intended audience is largely located in Japan, then you can ask SiteGround to transfer your website to their Asia-Pacific data centre.
SiteGround Hosting Plans and Features
SiteGround provides shared hosting, WordPress Hosting, cloud hosting, and dedicated hosting plans. If you are just beginning, then their shared hosting plans would be an ideal fit for your needs. However, your website will gradually grow, and you ought to ensure they have other programs which you can upgrade to.
Let’s check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is suggested for new websites and beginners. It’s suitable for low traffic websites as you will be sharing resources with other websites hosted on the machine.
WordPress hosting: This plan is WordPress optimized variant of the shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use resources of numerous servers on a cloud structure. It’s acceptable for growing sites, popular blogs, or businesses.
Dedicated servers: Dedicated servers supply you with a total server for your site. It is more expensive but gives you much more power. The drawback is you will have to manage the machine yourself.
Enterprise hosting: This plan is for large businesses and higher traffic sites with challenging host requirements. Get in contact with SiteGround team and they will produce a tailor-made plan to suit your requirements. Siteground Customer Reviews
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp program : This program costs $3.95 per month, can host one site and is suitable for newbies who are only beginning with their website. Can manage up to 10,000 unique visits each month also has the very first level of the SuperCacher plugin allowed which is static cache, 24/7 customer support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free website migration, free daily backup, etc..
The GrowBig plan: This program costs $5.95 a month and may host multiple websites and this plan can handle up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free revive, all 3-levels of those SuperCacher, which assists loading time tremendously, customer service with priority, although SiteGround has remarkably quick response times, GrowBig and GoGeek clients are treated with priority.
Their GoGeek plan: This program costs $11.95 a month which can host multiple websites and provides even more space, can manage as much as 100,000 visits per month, has all features of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Very easy, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Fees and Clauses: They charge a $14.95 setup fee if you pay to their shared hosting plans monthly rather than annually. Sad face You would be better off paying 1 year upfront to avoid that.
Upsells: Few… Nothing too bad.
Account Activation: Fast account activation.
Control Panel and Dashboard Experience: cPanel
Installation of Programs and CMSs (WordPress, Joomla, etc.): Quick and easy set up of popular programs and CMSs using Softaculous.
Can We Recommend SiteGround?
Yes, we do. SiteGround is perfect for those who care Deeply about customer care, while not forfeiting quick page rates or remarkable uptime either. They also offer a lot of additional features which may be ideal for you if eCommerce/WordPress is your target, or if you’d like safety to be handled by someone else. Currently, their pricing is also on par with many other web hosts of lower grade, so it is the perfect time to act and take advantage. If you want fast and dependable web hosting service with great customer support, then SiteGround is perfect for you. They have hosting plans for every budget and every plan includes great set of features. Each of their shared hosting plans include SSD storage, easy setup of Let’s Encrypt complimentary SSL and Cloudflare CDN service, 1-click WordPress installer, and free migration.
Ready to Start with SiteGround? Click here to choose your hosting program now. Siteground Customer Reviews