Introduction Siteground Customer Service Phone Number
Siteground is among the most recommended WordPress Hosting companies. They’re known for their top-notch customer care and fast reliable hosting programs. Their WordPress optimized hosting includes everything you will need to make and develop a successful site. Read our complete SiteGround review to discover whether SiteGround is the right server for you. Within this comprehensive SiteGround review, we’ll place their promises to check. These are the places we will look into: Siteground Customer Service Phone Number
Performance: Speed is crucial for the achievement of your website. How fast will your website load SiteGround?
Reliability: Can your site be accessible 24/7/365 without facing any downtime?
Customer Service: Can you rely on their customer care?
Features: Can they provide all the features and tools you’ll have to build your website?
Pricing: Just how much it would cost you? Are there some SiteGround deals that can save you money?
Bottom line: Don’t Want to read all the details? Let’s summarize it to you. We discovered SiteGround to be markedly faster and extremely trustworthy. Their hosting plans are adaptable, and their customer service is one of the finest in the business. That’s why we’ve chosen to urge SiteGround among the best WordPress hosting companies. Now let’s dive into our detailed SiteGround inspection, so that you can observe just how we reached that conclusion and decide on your own.
SiteGround was founded in 2004, and since then it Has become one of the most well-known hosting firms. It is based in Sofia, Bulgaria with offices in 6 locations along with data centers in three continents. Today, the company has more than 400 workers and hosts over 500,000 domains. From the web development community, SiteGround is referred to as the cheap/shared hosting provider that comes with unlimited bandwidth and includes SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this includes an extra $14.95 setup fee) or annual and they move your site for free (only ask their live chat).
When reviewing SiteGround, we discovered their Performance quite good. Their past 10-month average was 99.99percent and load time 714ms. We also found their customer support knowledgeable in WordPress related questions. We did not enjoy their”setup” fee for 1-month plans and marginally limited storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Pros and Drawbacks of SiteGround
Each hosting firm has its pros and cons. Some edges can overshadow the disadvantages, but a few cons might be complete deal breaker to your unique needs. Before making a determination, you might choose to review these SiteGround pros and cons.
The primary categories we analyze for internet host performance include Uptime, speed, and service. After all — these 3 classes are the most crucial to your website’s success. There are also a couple other areas where internet hosts may set themselves apart from the contest, such as additional plan attributes, which can positively contribute to their overall rating. SiteGround has some, which we will dive into.
- Multiple Server Locations They have data centers in three continents. It is possible to choose the location you want during signup.
- High Uptime (99.99%) Instead of using ready-made applications alternatives, SiteGround prefers in-house made alternatives to ensure high-quality hosting experience.
- Their platform is constructed on Linux containers that Provide great stability in times of sudden traffic spikes.
- SiteGround has been the very first hosting provider that Introduced the accounts isolation technologies for customer safety.
- They assembled their own proactive server monitoring System that monitors their servers every 0.5 seconds and also proactively fixes any problems without human intervention, therefore ensuring excellent uptime.
Our test website on SiteGround had an average Uptime of 99.99percent , that is .05% greater compared to 99.94% industry standard and a promise from SiteGround. They only had 20 outages in the previous season (2018). That’s impressive as Web Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround test site saw an average page loading times of 754ms — quicker than the 890ms average load occasions we discovered from other internet hosts. That’s really great — among the fastest we have seen. It was VERY consistent. No spikes or slow loading times whatsoever. So far, so great.
- Highly Knowledgeable & Responsive Service
Customer service is 1 area where SiteGround pays special attention. Which is no small feat, when you consider that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ chat requests every day. More than 230 people at SiteGround are engaged with customer support only to make sure customers are taken good care of and support is provided in 3 languages — English, Spanish and Italian.
SiteGround offers assistance for well beyond just hosting related issues — their reps help with CMS queries too.
The official client survey results published by SiteGround each year show that their client satisfaction rate is continually scored over 96%. (2014, 2015, 2016).
Case in point: our expertise was great. After only 13 seconds, Their friendly and educated live agent connected with us. Thenwe began to bombard her with different questions about how to do X and the way to do Y. It was such a joy. They are among the only internet hosts we have examined to get a perfect 10 out of 10 in support. Sounds too good to be true? Even after doing a background check and studying other resources, we nevertheless couldn’t discover many negative feedback regarding their service. Siteground Customer Service Phone Number
- High-Performance WordPress Hosting on All Plans
One of the special features that SiteGround plans include (which most Other web hosts do not ) is handled WordPress hosting on all accounts. What does this mean? For those who are out of this loop, this usually means that somebody actually manages the support for you in terms of speed, safety, support, upgrades and supplies enhancement tools to make your life easier. The SiteGround platform is developed on SSD and have an in-house made caching tool, the SuperCacher that is vital for the loading rate of your website.
They are also serious about safety by constantly monitoring WordPress Relevant vulnerabilities and proactively shielding users with habit WAF rules. They take care of WordPress and plugin updates, make daily copies for free if a random occurrence might bring your site down. (That is surprisingly common, such as when two plugins do not play nicely together and you are satisfied with the dreaded white screen of death.)
But that’s not all. There is also stuff for power users as well inside Their own GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for simple command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer support, free backup and restore.
- Free Security Add-Ons
Along with the safety options available using their WordPress Managed hosting, SiteGround also provides extra security for sites with all shapes and sizes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might even include HackAlert Tracking (a service that checks your website daily and notifies you if it has been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce programs that power the web’s top sites, such as Magento, Can be especially difficult and debatable if you’re not technically inclined. Luckily, SiteGround removes a whole lot of the hassle by simply making it simple to pick out of 18 eCommerce applications and set up your favourite one in 1 click. They also give multiple host locations, free CDN, PCI compliance, innovative caching solution for top site performance and great customers’ experience. As for safety, client accounts are isolated from each other by a personalized server solution, meaning that if a single account gets hacked others aren’t affected.
- FREE Transfers for Existing Websites
Just like many other people, SiteGround will transfer your Existing account at no cost from a previous host within one day. In contrast, this process may be paid or may take up to 30 days along with other hosts. You just get one free expert website transfer, however you won’t need to lift a finger or wait a month to get it. SiteGround’s support agents handle it all. There is also more than 1 way to transfer a site. The simplest way to request a website transfer would be to do this when you sign up for SiteGround. Just click”Transfer an existing website” from the Account Setup Wizard.
In addition you have the option to request a Site move throughout the Support part of your SiteGround Account. This is an wonderful feature in case you decide that you want to transfer a website later. Just visit User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Move Website. It’s important to note that SiteGround can only transfer the files and databases of one site without your email account and other account settings if a previous web host isn’t running cPanel. You also have the option to transfer your website into SiteGround manually, however we recommend using this free transfer which comes with your strategy.
- Affordable Pricing
SiteGround offers quality hosting packed with additional features and they Are usually the least expensive option available. Currently, their rates are cost matching some of the lowest priced in the industry (to $3.95 per month, down from $9.99 per month ). Point is, for all the stellar choices they do offer, now their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround may not offer a free trial of their services, however they do provide A 30-day money back guarantee that’s exactly the type of security you need if you’re trying to find a web host. This way, you’ll have peace of mind. You do not need to completely devote to SiteGround unless you’re 100% satisfied with it in your first 30 days of use.
Notice that some states apply to this Host’s money back warranty:
You have to post an agency cancellation petition via the User Area.
Initial requests for hosting providers are covered only within thirty days from the day that SiteGround triggered the service(s).
Renewal orders are not covered.
Domain name and domain privacy (ID Shield ) fees are not refundable. These charges may even be due upon cancellation, even if they are waived as part of a marketing.
Committed and cloud hosting providers, paid service, and third-party providers are not insured by the money back guarantee.
Reseller bundles are only covered if the whole reseller package is canceled. This warranty doesn’t apply to the termination of single accounts in a reseller package.
- Free CDN and SSL Certificate
Another Fantastic benefit of utilizing SiteGround’s support is That Each plan They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a HUGE bonus! Due to the proliferation of cyber attacks and site hacks, Google has shifted certain facets of their algorithm to favor encrypted and secure sites. Namely, sites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will receive a free SSL certificate from’Let’s Encrypt SSL’ that will instantly bolster your site’s security and search engine optimisation. Moreover, they have included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the content and data from your site on their global servers and then deliver that content to your audience from a nearby site. Thus speeding up the shipping of your content and improving the user experience for your visitors.
- Transparency and Community Service
The world of web hosting and cybersecurity is rife with unethical practices And unscrupulous behaviour. Luckily, SiteGround is dedicated to providing their customers with a clear and straightforward experience in addition to a flourishing community of experts who can help walk you through distinct challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also share the IP address of the data centers, intentionally telling their”GoGeek” clients that they will have fewer accounts in their host compared to’Startup’ clients (a fact that many shared hosting providers prevent ). SiteGround is committed to preserving their institution’s integrity and providing you with a clear and transparent customer encounter.
Furthermore, they have a solid commitment to the web hosting community And over the years their staff has sponsored, attendedspoken at more than 400 community occasions. In conjunction with this high amount of support they supply their clients, this demonstrates a very clear devotion to the hosting community along with a firm culture of charity and support. Siteground Customer Service Phone Number
As we mentioned earlier, there are some drawbacks With every hosting company. These are some disadvantages of choosing SiteGround as your server.
- Pricing – They market an obscenely low’monthly’ cost. The catch is that you frequently have to sign up for two or three years so as to get it. Most other internet hosts do not even offer a real’month-to-month’ option, using a one year deal being the shortest they will go. The good thing is that SiteGround’s pricing is straightforward and does not play that game. Their low advertised price is for the 12-month deal. Conclusion? Don’t pay monthly.
- In addition they do provide a real’monthly’ option if you would like it. AND it’s the same low advertised cost. The only issue is they also bill a one-time’setup fee’ on these’month-to-month’ plans of an extra $14.95. You won’t find out about this extra fee until the very last second once you’re entering your credit card details. That’s enough for a’hidden’ cost, which — while not a massive dollar amount — is still kinda annoying as it is not listed anywhere else.
- Limited Storage Space – Compared with other internet hosts, SiteGround’s storage area is somewhat on the small size (so you may want to clarify disk space should you believe it’ll be an issue ). They’ll offer a helpful note as to how many monthly people you can safely handle without experiencing any difficulties. If you are just starting out, the”StartUp” program will usually be more than enough. If your site grows, you can easily upgrade to a stronger server/plan which is likely to have more power. Together with the StartUp plan, you will get 10 GB of web space. SiteGround recommends this program for about 10,000 monthly website visitors. If you need more, simply move up to the GrowBig program. You will get 20 GB of web space with that plan. If you receive around 25,000 monthly traffic, then SiteGround urges this bundle. If you want to upgrade to the GoGeek plan, you will receive 30 GB of space. SiteGround recommends this plan for a web site which receives approximately 100,000 visitors each month.
While price frequently plays a significant part when Choosing a hosting company, you cannot compromise on functionality. That is why we decided to run our own tests to completely review SiteGround’s functionality.
SiteGround Speed Test Outcomes
Speed is among the most important performance Metric you ought to search for. A quicker website provides good user experience and boosts your SEO at exactly the exact same moment. In fact, a single second delay could cause 7% reduction in conversions, 11% fewer page views, and 16% decrease in consumer satisfaction.
We created a WordPress powered evaluation website on SiteGround and stuffed it with dummy content for theme development using images. Our evaluation site loaded in less than a moment (671 ms to be precise) for a host in Dallas, Texas. That means our website is quicker than 95 percent of analyzed sites.
SiteGround performed nearly consistently except for A spike if there were 50 users on the site. It recovered and page load time stayed steadily low even with more users. This test shows that if you are looking for a really speedy site, then SiteGround can be an ideal selection for you.
Normally, sites hosted on shared Hosting account slow down a bit during top traffic hours. That is because your site is sharing resources with other websites on this server. Most shared hosting companies automatically kill server procedure if your website is taking a lot of resources. This causes downtime on your website. We analyzed our SiteGround site for the downtime and obtained 100% uptime result.
SiteGround Server Response Time
Your website’s content has a huge impact on page load time. By way of example, if you have high resolution pictures on a page, then it will significantly boost the overall page loading time. It follows that speed test results might not accurately reflect how quickly your hosting server actually is.
Instead of analyzing page loading time we Decided to check the actual server response time as well. The host responded in fraction of a second in the United States. It reacted within less than a second for all locations, except Japan. If your intended audience is largely located in Japan, then you can request SiteGround to transfer your site to their Asia-Pacific information centre.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you are just beginning, then their shared hosting plans would be a perfect fit for your requirements. However, your website will gradually grow, and you also ought to make sure they have other programs that you may update to.
Let us check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is suggested for new websites and novices. It’s suitable for low traffic sites as you will be sharing resources with other sites hosted on the machine.
WordPress hosting: This program is WordPress optimized variant of the shared hosting plan. It includes SiteGround’s in-house WordPress optimizations to enhance performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It allows you to use tools of numerous servers on a cloud structure. It’s acceptable for growing websites, popular blogs, or companies.
Dedicated servers: Dedicated servers supply you with a total host for your website. It’s more expensive but gives you much more power. The drawback is that you will need to manage the server yourself.
Business hosting: This plan is for big companies and high traffic websites with hard host requirements. Get in contact with SiteGround team and they will create a tailor-made strategy to suit your requirements. Siteground Customer Service Phone Number
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp program : This plan costs $3.95 a month, can host 1 website and is suitable for newbies who are just starting with their site. Can handle up to 10,000 unique visits each month and contains the very first amount of the SuperCacher plugin allowed that is static cache, 24/7 customer support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free website migration, free daily backup, etc..
The GrowBig plan: This plan costs $5.95 per month plus may host multiple sites and this strategy can handle up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary restore, all 3-levels of those SuperCacher, which aids loading time tremendously, client support with priority, although SiteGround has insanely quick response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek strategy : This plan costs $11.95 per month which can host multiple sites and provides even more space, can manage as much as 100,000 visits per month, has all attributes of the other two plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Very easy, one-page sign-up process.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee should you pay to their shared hosting plans monthly instead of yearly. Sad face You’d be better off spending 1 year round to prevent that.
Upsells: Few… Nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Experience: cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy set up of popular programs and CMSs utilizing Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for People Who care Deeply about customer support, while not sacrificing quick page rates or impressive uptime . They also offer a lot of additional features which may be ideal for you if eCommerce/WordPress is your goal, or in case you’d like safety to be handled by somebody else. Currently, their pricing can be on par with many other web hosts of lesser grade, therefore it is the perfect time to act and take advantage. If you want fast and reliable web hosting service with fantastic customer care, then SiteGround is perfect for you. They have hosting plans for every budget and every plan comes with great set of attributes. All their shared hosting plans include SSD storage, simple setup of Let’s Encrypt free SSL and Cloudflare CDN support, 1-click WordPress installer, and also completely free migration.
Ready to get started with SiteGround? Click here to choose your hosting program today. Siteground Customer Service Phone Number