Intro Siteground Customer Service Phone Number Uk
Siteground is among the most recommended WordPress Hosting companies. They’re known for their top-notch customer support and fast reliable hosting programs. Their WordPress optimized hosting includes all you’ll want to create and develop a successful blog. Read our complete SiteGround review to find out whether SiteGround is the ideal server for you. In this detailed SiteGround review, we’ll put their promises to check. These are the areas we will look into: Siteground Customer Service Phone Number Uk
Performance: Speed is crucial for the achievement of your site. How fast will your site load SiteGround?
Reliability: Can your website be accessible 24/7/365 without facing any downtime?
Customer Support: Can you count on their customer care?
Features: Do they offer all the features and tools you’ll need to construct your site?
Prices: How much it might cost you? Are there any SiteGround deals that can save you money?
Bottom line: Don’t Want to read each detail? Let’s outline it to you. We found SiteGround to be noticeably faster and extremely trustworthy. Their hosting plans are adaptable, and their customer service is just one of the best in the business. That’s why we’ve selected to recommend SiteGround among the best WordPress hosting firms. Now let’s dive in to our comprehensive SiteGround review, so you can see how we reached that decision and decide on your own.
SiteGround was founded in 2004, and since then it Has grown into one of the very well-known hosting companies. It’s headquartered in Sofia, Bulgaria with offices in 6 locations and information centers in three continents. These days, the company has over 400 workers and hosts over 500,000 domains. In the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider that comes with unlimited bandwidth and includes SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this comes with an additional $14.95 setup fee) or yearly and they transfer your site for free (just ask their live chat).
When reviewing SiteGround, we found their Performance really great. Their past 10-month average was 99.99% and load period 714ms. We also discovered their customer service knowledgeable in WordPress related questions. We did not like their”setup” fee for 1-month plans and slightly restricted storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Advantages and Cons of SiteGround
Each hosting company has its pros and cons. Some advantages can overshadow the disadvantages, but a few disadvantages can be a total deal breaker to your unique needs. Prior to making a decision, you may want to examine these SiteGround pros and cons.
The Main categories we examine for web host functionality include Bandwidth, rate, and support. After all — these 3 categories are the most critical to your website’s success. Additionally, there are a couple other areas where internet hosts may set themselves apart from the contest, such as additional plan attributes, which can positively contribute to their overall evaluation. SiteGround includes a few, which we’ll dive into.
- Multiple Server Locations They have data centers in three continents. You can decide on the place you want during signup.
- High Uptime (99.99%) Instead of using ready-made applications solutions, SiteGround prefers in-house crafted solutions to ensure high-quality hosting expertise.
- Their stage is built on Linux containers which Provide excellent stability in times of sudden traffic spikes.
- SiteGround was the first hosting provider that Introduced the account isolation technologies for client security.
- They assembled their own proactive server monitoring System that monitors their servers every 0.5 seconds and also proactively fixes any problems without human intervention, thus ensuring amazing uptime.
Our evaluation website on SiteGround had an typical Uptime of 99.99%, that is .05% better than the 99.94% business standard and a guarantee from SiteGround. They only had 20 outages in the last season (2018). That’s impressive as Web Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround test website saw an ordinary page loading times of 754ms — quicker than the 890ms average load occasions we found from other web hosts. That is very good — among the fastest we’ve seen. It was VERY consistent. No spikes or slow loading times whatsoever. Thus far, so great.
- Highly Knowledgeable & Responsive Service
Customer support is 1 area where SiteGround pays special attention. Which is no small feat, when you think that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ chat requests daily. More than 230 people at SiteGround are engaged with customer service only to make sure customers are taken good care of and support is offered in three languages — English, Italian and Spanish.
SiteGround offers support for well beyond only hosting related issues — their representatives help with CMS questions too.
The official customer survey results published by SiteGround each year show that their customer satisfaction rate is constantly scored over 96 percent. (2014, 2015, 2016).
Case in point: our experience was FANTASTIC. After only 13 seconds, Their friendly and educated live agent associated with us. Thenwe started to bombard her with various questions on how to do X and also the way to do Y. It had been such a pleasure. They’re one of the only web hosts we’ve examined to have a perfect 10 out of 10 in support. Sounds too good to be true? Even after doing a background check and studying different sources, we still could not find many negative responses about their service. Siteground Customer Service Phone Number Uk
- High-Performance WordPress Hosting on All Programs
Among the special features that SiteGround plans comprise (which most Other web hosts don’t) is handled WordPress hosting on all accounts. What does this mean? For those of you who are outside of the loop, this means that someone actually manages the service for you in terms of speed, safety, support, updates and provides enhancement tools to make your life easier. The SiteGround system is built on SSD and have an in-house made caching tool, the SuperCacher that is essential for the loading rate of your website.
They are also serious about security by continuously tracking WordPress Relevant vulnerabilities and proactively shielding users with custom WAF rules. They take care of WordPress and plugin updates, make daily backups for free if a random occurrence might bring your site down. (Which is surprisingly common, such as when two plugins do not play well together and you’re satisfied with the dreaded white screen of death.)
But that’s not all. There is also stuff for power users Too inside Their own GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for simple command line management options, PCI compliance for e-shops, 1-year Wildcard SSL for free, priority customer support, free backup and restore.
- Free Security Add-Ons
In addition to the safety options available using their WordPress Managed hosting, SiteGround also provides extra security for sites with all sizes and shapes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might also add HackAlert Monitoring (a service that checks your site every day and informs you if it’s been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce programs that power the web’s top sites, such as Magento, Can be especially difficult and debatable if you are not technically inclined. Fortunately, SiteGround eliminates a whole lot of the hassle by making it easy to pick from 18 eCommerce applications and set up your favorite one in 1 click. They also give multiple host locations, free CDN, PCI compliance, innovative caching solution for best site performance and great customers’ experience. As for safety, customer accounts are isolated from each other by a personalized server solution, meaning that if one account has hacked others aren’t affected.
- FREE Transfers for Existing Websites
The Same as many other people, SiteGround will move your Existing account for free from a previous server within one day. In contrast, this process may be compensated or may take up to 30 days along with different hosts. You only get one free expert site transport, however you won’t need to lift a finger or wait a month to get it. SiteGround’s support representatives handle it all. There is also more than one way to move a website. The simplest way to ask a website transfer would be to do so when you first sign up for SiteGround. Click here”Transfer an Present site” from the Account Setup Wizard.
In addition you have the option to request a Site transfer throughout the Support section of your SiteGround Account. This is an wonderful feature in case you decide you would like to move a site later. Just visit User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Website. It’s essential to note that SiteGround can only transfer the databases and files of a single site with no email account and other accounts settings if a previous web host isn’t running cPanel. In addition you have the option to transfer your website into SiteGround manually, but we recommend taking advantage of the free transfer which comes with your plan.
- Affordable Pricing
SiteGround provides quality hosting packed with additional features and they Are usually the least expensive option available. Presently, their prices are price matching some of the lowest priced in the industry (to $3.95 per month, down from $9.99 per month ). Point is, for all of the stellar choices they do provide , now their pricing is a steal compared with other internet hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround might not offer a free trial of their solutions, but they do provide A 30-day money back guarantee that’s precisely the type of security you require if you’re trying to find a hosting company. This way, you’ll have peace of mind. You do not have to completely commit to SiteGround unless you are 100% satisfied with it on your first 30 days of use.
Notice that some states apply to this Host’s money back warranty:
You have to post an agency cancellation petition via the User Area.
Initial requests for hosting services are covered only within thirty days from the day which SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain name privacy (ID Shield ) fees are not refundable. These fees may even be due upon cancellation, even if they’re waived as part of a promotion.
Committed and cloud hosting providers, paid support, and third party providers are not covered by the money back guarantee.
Reseller bundles are only covered if the entire reseller package is canceled. This warranty does not apply to the conclusion of single accounts within an reseller package.
- Free CDN and SSL Certificate
Another great benefit of utilizing SiteGround’s service is That Each plan They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These attributes are a HUGE bonus! Because of the proliferation of cyber attacks and website hacks, Google has shifted certain aspects of their algorithm to favor encrypted and secure sites. Namely, sites with an SSL (secure socket layer) encryption.
With SiteGround, you will receive a free SSL certificate from’Let’s Encrypt SSL’ which will immediately fortify your site’s security and search engine optimisation. Furthermore, they’ve included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the data and content from your site on their global servers and deliver that information to your audience from a nearby site. So speeding up the delivery of your articles and enhancing the consumer experience for your visitors.
- Transparency and Community Service
The world of web hosting and cybersecurity is rife with shady practices And unscrupulous behavior. Luckily, SiteGround is dedicated to providing their customers with a clear and simple experience as well as a thriving community of specialists who will help walk you through distinct challenges and troubleshooting problems. SiteGround includes an uptime monitor in the primary navigation menu. They also share the IP address of the data centers, intentionally telling their”GoGeek” clients they have fewer accounts in their host compared to’Startup’ clients (a simple fact that many shared hosting providers avoid). SiteGround is dedicated to maintaining their institution’s integrity and supplying you with a very clear and transparent customer experience.
Moreover, they have a strong commitment to the hosting community And over the years that their staff has sponsored, attendedspoken at over 400 community occasions. In combination with the high amount of support that they provide their customers, this illustrates a very clear commitment to the hosting community along with a company culture of support and charity. Siteground Customer Service Phone Number Uk
As we mentioned earlier, there are some downsides With every hosting company. These are a few disadvantages of choosing SiteGround as your host.
- Pricing – They advertise an obscenely low’monthly’ cost. The catch is that you frequently have to register for two or three years in order to get it. Most other web hosts don’t even offer you a real’month-to-month’ alternative, with a 1 year deal being the shortest they’ll go. The fantastic thing is that SiteGround’s pricing is simple and doesn’t play that game. Their low advertised price is for the 12-month thing. Conclusion? Do not pay monthly.
- In addition they do offer a real’monthly’ option if you want it. AND it’s the same low advertised price. The only issue is that they also bill a one-time’setup fee’ on those ‘month-to-month’ strategies of an extra $14.95. You won’t find out about this extra fee until the very last second once you’re entering your credit card details. That’s enough for a’hidden’ cost, which — although not a massive dollar amount — remains kinda annoying as it is not recorded anywhere else.
- Limited Storage Space – Compared with other internet hosts, SiteGround’s storage area is a bit on the small size (so you may want to clarify disk space should you think it’ll be an issue ). They will provide a helpful note concerning how many monthly people you can safely handle without experiencing any issues. If you’re just starting out, the”StartUp” program will often be more than sufficient. If your site grows, it is easy to upgrade to a more robust server/plan which is very likely to possess more power. With the StartUp plan, you will get 10 GB of web space. SiteGround urges this plan for approximately 10,000 monthly site visitors. If you want more, simply move up to the GrowBig plan. You’ll get 20 GB of web space with that strategy. If you receive around 25,000 monthly visitors, SiteGround urges this bundle. If you want to upgrade to the GoGeek program, you’ll get 30 GB of space. SiteGround urges this plan to get a website that receives about 100,000 visitors each month.
While cost frequently plays a significant role when Picking a hosting company, you cannot compromise on performance. That is precisely why we decided to conduct our own tests to thoroughly review SiteGround’s functionality.
SiteGround Speed Test Outcomes
Speed is one of the most important performance Metric that you should search for. A faster website provides good user experience and boosts your own SEO at exactly the exact same time. In fact, one second delay could cause 7% decrease in conversions, 11% fewer page views, and 16% drop in consumer satisfaction.
We created a WordPress powered test site on SiteGround and stuffed up with dummy content for theme development using graphics. Our test site loaded in under a second (671 ms to be precise) for a host in Dallas, Texas. That means our site is quicker than 95 percent of tested sites.
SiteGround performed almost consistently except for A spike when there were 50 users on the site. It quickly recovered and page load time stayed steadily low even with more users. This evaluation shows that if you’re looking for a really fast site, then SiteGround can be an ideal selection for you.
Normally, sites hosted on shared Hosting accounts slow down a little during top traffic hours. That is because your website is sharing resources with other websites on that server. Most shared hosting companies automatically kill server procedure if your website is taking too many resources. This causes downtime on your site. We analyzed our SiteGround website for the downtime and obtained 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a huge Effect on webpage load time. By way of instance, when you’ve got high resolution pictures on a page, then it will significantly boost the total page load time. It follows that speed test results might not accurately reflect how fast your hosting server really is.
Rather than assessing page loading time alone, we Decided to check the actual server response time too. The server responded in fraction of a second at the USA. It responded within less than a moment for all places, except Japan. If your target audience is mostly located in Japan, then it is possible to ask SiteGround to move your site to their Asia-Pacific data centre.
SiteGround Hosting Plans and Features
SiteGround offers WordPress Hosting, cloud hosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans would be a perfect match for your needs. However, your site will gradually grow, and you ought to make sure that they have other programs which you may update to.
Let us check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is recommended for new websites and beginners. It is acceptable for low traffic sites as you will be sharing resources with other websites hosted on the machine.
WordPress hosting: This plan is WordPress optimized version of the shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use resources of numerous servers onto a cloud architecture. It is acceptable for growing sites, popular sites, or businesses.
Dedicated servers: Dedicated servers supply you with a complete host for your website. It is more expensive but gives you much more power. The drawback is that you will need to deal with the machine yourself.
Enterprise hosting: This strategy is for large businesses and high traffic websites with challenging server requirements. Get in touch with SiteGround team and they’ll create a tailor-made strategy to suit your requirements. Siteground Customer Service Phone Number Uk
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp program : This program costs $3.95 per month, can host one site and is suitable for newbies that are only beginning with their site. Can handle up to 10,000 unique visits per month also contains the first level of this SuperCacher plugin allowed that is static cache, 24/7 client service, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free site migration, free daily backup, etc..
The GrowBig plan: This program costs $5.95 per month plus may host multiple sites and this strategy can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary restore, all 3-levels of the SuperCacher, which assists loading time tremendously, customer support with priority, although SiteGround has insanely quick response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan: This plan costs $11.95 a month which can host multiple sites and provides even more space, can manage up to 100,000 visits per month, has all features of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Really easy, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Fees and Clauses: They charge a $14.95 setup fee should you pay to their shared hosting plans monthly instead of yearly. Sad face You’d be better off spending 1 year round to prevent that.
Upsells: Couple Of… Nothing overly bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Expertise : cPanel
Setup of Programs and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular programs and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround is perfect for those who care Deeply about customer care, while not forfeiting quick page rates or impressive uptime either. They also offer a lot of additional features that might be perfect for you if eCommerce/WordPress is your target, or in case you’d like safety to be dealt with by somebody else. Currently, their pricing is also on par with many other web hosts of lesser grade, therefore it is the ideal time to behave and take advantage. If you want fast and dependable hosting service with great customer care, then SiteGround is ideal for you. They have hosting plans for every budget and each plan includes good set of attributes. Each of their shared hosting plans include SSD storage, easy installation of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and also free migration.
Ready to get started with SiteGround? Click here to choose your hosting plan today. Siteground Customer Service Phone Number Uk