Intro Siteground Help Desk
Siteground is one of the very recommended WordPress Hosting companies. They’re known for their top-notch customer care and fast reliable hosting programs. Their WordPress optimized hosting includes everything you will need to make and grow a successful blog. Read our comprehensive SiteGround review to discover whether SiteGround is the right host for you. Within this comprehensive SiteGround review, we will put their promises to check. These are the places We’ll look into: Siteground Help Desk
Performance: Speed is critical for the success of your website. How fast will your site load with SiteGround?
Reliability: Can your website be accessible 24/7/365 without confronting any downtime?
Customer Service: Can you count on their customer support?
Characteristics: Can they provide all the features and tools you will need to build your website?
Prices: Just how much it might cost you? Are there any SiteGround deals that can save you money?
Bottom line: Do not Want to read all the details? Let’s summarize it to you. We discovered SiteGround to be markedly faster and extremely reliable. Their hosting plans are flexible, and their customer service is just one of the best in the business. That is why we’ve selected to recommend SiteGround among the best WordPress hosting companies. Now let’s dive in to our comprehensive SiteGround review, so you can observe just how we reached that conclusion and decide for yourself.
SiteGround was set in 2004, and since then it Has grown into one of the very well-known hosting companies. It’s headquartered in Sofia, Bulgaria with offices in 6 locations and data centers in three continents. Today, the company has more than 400 workers and hosts more than 500,000 domains. In the web development community, SiteGround is popularly known as the cheap/shared hosting provider which comes with unlimited bandwidth and includes SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this includes an extra $14.95 setup fee) or yearly and they transfer your site for free (only ask their live chat).
When reviewing SiteGround, we found their Performance quite good. Their past 10-month average was 99.99percent and load time 714ms. We also found their customer service knowledgeable in WordPress related questions. We didn’t like their”setup” fee for 1-month plans and slightly restricted storage space. Below are the pros and cons we found using SiteGround shared hosting:
Pros and Cons of SiteGround
Each hosting company has its pros and cons. Some edges could overshadow the disadvantages, but some cons can be a total deal breaker to your unique needs. Prior to making a decision, you might want to examine these SiteGround pros and cons.
The primary categories we analyze for web host functionality include Uptime, speed, and service. After all — those three categories are the most critical to your website’s success. Additionally, there are a few different areas where web hosts can set themselves apart from the competition, like additional plan features, which could positively contribute to their overall evaluation. SiteGround has a few, which we will dive into.
- Multiple Server Places They have data centers in three continents. You can decide on the location you prefer during signup.
- High Uptime (99.99percent ) rather than using ready-made applications alternatives, SiteGround prefers in-house crafted solutions to make sure high-quality hosting experience.
- Their stage is constructed on Linux containers that Provide great stability in times of sudden traffic spikes.
- SiteGround was the first hosting provider that Introduced the account isolation technology for customer safety.
- They built their own proactive server monitoring System that monitors their servers every 0.5 seconds and proactively fixes any problems without human intervention, therefore ensuring amazing uptime.
Our test site on SiteGround had an typical Uptime of 99.99percent , that is .05% better than the 99.94% industry standard and a promise from SiteGround. They just had 20 outages in the previous season (2018). That’s impressive as Web Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround test site saw an average page loading times of 754ms — faster than the 890ms typical load occasions we found from other web hosts. That’s very great — among the quickest we have seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so good.
- Highly Knowledgeable & Responsive Service
Customer service is 1 place where SiteGround pays special attention. That is no small feat, when you consider that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation requests daily. Over 230 people at SiteGround are participated with customer support simply to make sure customers are taken care of and support is provided in three languages — English, Spanish and Italian.
SiteGround provides support for well beyond only hosting related topics — their representatives help with CMS questions too.
The official customer survey results published by SiteGround each year show that their customer satisfaction rate is continually scored over 96 percent. (2014, 2015, 2016).
Case in point: our expertise was FANTASTIC. After just 13 seconds, Their friendly and educated live agent associated with us. Then, we began to familiarize her with different questions on how to do X and how to do Y. It was such a pleasure. They’re among the only internet hosts we’ve examined to get a perfect 10 from 10 in service. Sounds too good to be true? Even after doing a background check and surveying other sources, we still couldn’t find many negative feedback regarding their service. Siteground Help Desk
- High-Performance WordPress Hosting on All Plans
Among the special features that SiteGround plans comprise (which most Other web hosts do not ) is handled WordPress hosting on all accounts. What does this mean? For all those who are out of the loop, this means that somebody actually manages the support for you in terms of speed, security, service, updates and provides enhancement tools to make your life easier. The SiteGround system is developed on SSD and have an in-house made caching tool, the SuperCacher which is essential for the loading rate of your site.
They are also serious about safety by constantly monitoring WordPress Relevant vulnerabilities and proactively protecting users with custom WAF rules. They take care of WordPress and plugin upgrades, make daily backups at no cost if a random occurrence may bring your site down. (Which is surprisingly common, such as when two plugins don’t play well together and you’re met with the dreaded white screen of death.)
But that is not all. There is also things for power users as well within Their own GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for easy command line management options, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
Along with the security options available with their WordPress Managed hosting, SiteGround also provides additional security for sites with all shapes and sizes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might also include HackAlert Monitoring (a service that checks your site every day and informs you if it’s been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, like Magento, Can be particularly difficult and debatable if you’re not technically inclined. Fortunately, SiteGround eliminates a whole lot of the hassle by simply making it simple to pick from 18 eCommerce applications and install your favorite one in 1 click. They also give multiple host locations, free CDN, PCI compliance, innovative caching solution for best site performance and fantastic customers’ experience. In terms of security, client accounts are isolated from each other with a custom server solution, meaning that if a single account gets hacked others aren’t affected.
- FREE Transfers for Existing Websites
Just like many others, SiteGround will transfer your Existing account at no cost from a prior host within one day. In contrast, this procedure might be compensated or may take up to 30 days along with other hosts. You only get one free professional website transfer, however you won’t need to lift a finger or wait a month to receive it. SiteGround’s support agents handle it all. There is also more than 1 way to transfer a site. The easiest way to request a site transfer would be to do so when you sign up for SiteGround. Just click”Transfer an Present website” from the Account Setup Wizard.
You also have the option to request a website move through the Support part of your SiteGround Account. This is an wonderful feature if you decide you would like to move a website later. Just go to User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us link. Then, click Move Website. It is important to be aware that SiteGround can simply transfer the files and databases of a single site without your email accounts and other account settings in case your previous web host is not running cPanel. You also have the choice to move your site to SiteGround manually, however we recommend taking advantage of the free transfer which comes with your strategy.
- Affordable Pricing
SiteGround provides quality hosting packed with extra features and they Are normally the least expensive option available. Currently, their rates are price fitting some of the cheapest in the business (to $3.95 per month, down from $9.99 per month ). Point is, for each one of the stellar choices they do offer, now their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround may not offer a free trial of the services, however they do provide A 30-day money back guarantee that’s precisely the kind of security you require if you’re looking for a hosting company. That way, you’ll have peace of mind. You do not need to fully devote to SiteGround unless you’re 100% satisfied with it in your first 30 days of usage.
Notice that some conditions apply to this Host’s money back warranty:
You must post an agency termination request through the User Area.
Initial requests for hosting providers are insured only within thirty days from the day which SiteGround triggered the service(s).
Renewal orders are not covered.
Domain name and domain coverage (ID Protect) fees are not refundable. These fees may even be due upon cancellation, even if they’re waived as part of a promotion.
Dedicated and cloud hosting providers, paid support, and third-party providers are not insured by the money-back guarantee.
Reseller packages are only covered if the entire reseller package is canceled. This warranty does not apply to the conclusion of single accounts in a reseller package.
- Free CDN and SSL Certificate
Another Fantastic benefit of utilizing SiteGround’s service is that every plan They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These attributes are a HUGE bonus! Because of the proliferation of cyber attacks and site hacks, Google has changed certain aspects of their algorithm to favor encrypted and secure sites. Namely, websites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will receive a free SSL certificate from’Let’s Encrypt SSL’ that will instantly fortify your site’s safety and search engine optimization. Furthermore, they have included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the content and data from your site on their international servers and deliver that information to your audience from a nearby site. So speeding up the delivery of your content and enhancing the user experience for your visitors.
- Transparency and Community Service
The world of web hosting and cybersecurity is rife with unethical practices And unscrupulous behavior. Luckily, SiteGround is dedicated to supplying their clients with a transparent and simple experience in addition to a thriving community of experts who will help walk you through distinct challenges and troubleshooting issues. SiteGround includes an uptime monitor in the primary navigation menu. They also discuss the IP address of their data centers, intentionally telling their”GoGeek” customers that they have fewer accounts in their server than’Startup’ clients (a fact that many shared hosting providers avoid). SiteGround is committed to preserving their institution’s ethics and providing you with a very clear and transparent customer encounter.
Furthermore, they possess a strong commitment to the web hosting community And over the years their team has attended, attended, or spoken at over 400 community occasions. In conjunction with the high amount of support they provide their customers, this demonstrates a clear devotion to the web hosting community along with a firm culture of charity and support. Siteground Help Desk
As we mentioned previously, there are some downsides With each hosting company. These are a few disadvantages of picking SiteGround as your server.
- Prices – They advertise an obscenely low’monthly’ price. The catch is that you frequently have to sign up for two or three years in order to get it. Most other web hosts don’t even offer a true’month-to-month’ alternative, with a 1 year deal being the shortest they’ll go. The fantastic thing is that SiteGround’s pricing is simple and doesn’t play that match. Their low advertised price is for the 12-month thing. Conclusion? Don’t pay monthly.
- In addition they do provide a real’monthly’ option if you want it. AND it’s the exact same low advertised price. The one issue is that they also charge a one-time’setup fee’ on these’month-to-month’ strategies of an additional $14.95. You won’t find out about this excess fee until the very last second once you’re inputting your credit card details. That is enough for a’hidden’ cost, which — while not a huge dollar amount — is still kinda annoying as it is not listed anywhere else.
- Limited Storage Space – Compared with other internet hosts, SiteGround’s storage area is a bit on the small size (which means you might want to clarify disk space if you believe it’ll be an issue ). They will provide a very helpful note concerning how many monthly people you may safely manage without experiencing any issues. If you are just beginning, the”StartUp” program will often be more than enough. If your website grows, you can easily upgrade to a more robust server/plan which is likely to have more power. With the StartUp plan, you will get 10 GB of web space. SiteGround urges this program for about 10,000 monthly site visitors. If you want more, just move up to the GrowBig plan. You will get 20 GB of web space with that strategy. In the event you receive around 25,000 monthly traffic, then SiteGround urges this bundle. If you would like to upgrade to the GoGeek plan, you’ll get 30 GB of space. SiteGround urges this plan to get a website that receives about 100,000 visitors every month.
While price frequently plays a significant role when Choosing a web host, you can’t compromise on functionality. That is precisely why we decided to run our own tests to completely review SiteGround’s functionality.
SiteGround Speed Test Results
Speed is among the most important performance Metric that you should search for. A faster website offers good user experience and boosts your SEO at exactly the same time. In reality, a single second delay can cause 7% reduction in conversions, 11% fewer page views, and 16 percent drop in customer satisfaction.
We made a WordPress powered evaluation site on SiteGround and stuffed up with dummy content for theme development with graphics. Our test site loaded in under a moment (671 ms to be exact ) for a server in Dallas, Texas. That means our website is quicker than 95% of analyzed sites.
SiteGround performed almost always except for A spike if there were 50 users on the site. It quickly recovered and page loading time remained lower even with much more users. This evaluation indicates that if you are looking for a really fast site, then SiteGround can be an ideal selection for you.
Normally, sites hosted on shared Hosting account slow down a bit during top traffic hours. That’s because your website is sharing resources with other websites on that server. Most shared hosting firms automatically kill host procedure if your website is taking a lot of resources. This induces downtime on your site. We analyzed our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a Massive Effect on page load time. By way of instance, if you have high resolution pictures on a page, then it will significantly increase the total page loading time. It follows that speed test results might not accurately reflect how fast your hosting server really is.
Rather than analyzing page load time we Decided to test the actual server response time as well. The host responded in part of a second in the USA. It responded within less than a moment for all locations, except Japan. If your intended audience is largely situated in Japan, then you can ask SiteGround to transfer your website to their Asia-Pacific information centre.
SiteGround Hosting Plans and Features
SiteGround provides shared hosting, WordPress Hosting, cloud hosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans would be a perfect fit for your requirements. However, your website will eventually grow, and you also ought to ensure that they have other programs that you can upgrade to.
Let’s check out SiteGround’s hosting plans and Their features.
Shared hosting: Shared hosting is recommended for new sites and novices. It is suitable for low traffic sites as you’ll be sharing resources with other sites hosted on the machine.
WordPress hosting: This plan is WordPress optimized version of their shared hosting plan. It includes SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use resources of multiple servers onto a cloud structure. It’s suitable for growing sites, popular blogs, or companies.
Dedicated servers: Dedicated servers supply you with a total server for your website. It’s more expensive but gives you a lot more power. The downside is that you will have to manage the server yourself.
Enterprise hosting: This plan is for large businesses and high traffic sites with challenging server requirements. Get in contact with SiteGround team and they’ll create a tailor-made plan to fit your needs. Siteground Help Desk
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This program costs $3.95 a month, may host 1 site and is acceptable for newbies who are only beginning with their website. Can handle up to 10,000 unique visits each month and has the very first level of the SuperCacher plugin allowed that is static cache, 24/7 client support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free website migration, complimentary daily backup, etc..
The GrowBig program : This plan costs $5.95 a month and can host multiple websites and this plan can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary revive, all 3-levels of the SuperCacher, which aids loading time tremendously, customer support with priority, although SiteGround has insanely fast response times, GrowBig and GoGeek customers are treated with priority.
Their GoGeek strategy : This plan costs $11.95 per month that may host multiple websites and provides even more distance, can manage as much as 100,000 visits per month, has all attributes of the other two plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email accounts, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Very easy, one-page sign-up process.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee if you pay for their shared hosting plans monthly instead of annually. Sad face You would be better off spending 1 year upfront to avoid that.
Upsells: Couple Of… Nothing overly bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Experience: cPanel
Setup of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy set up of popular programs and CMSs using Softaculous.
Can We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for People Who care Deeply about customer support, while not forfeiting quick page rates or impressive uptime . They also offer a lot of additional features which may be perfect for you if eCommerce/WordPress is your target, or in case you’d like security to be dealt with by someone else. Currently, their pricing can be on par with many other web hosts of lesser grade, therefore it’s the ideal time to act and make the most. If you’d like quick and reliable web hosting service with great customer care, then SiteGround is perfect for you. They have hosting plans for every budget and every plan comes with great set of attributes. Each of their shared hosting plans include SSD storage, simple setup of Let’s Encrypt complimentary SSL and Cloudflare CDN support, 1-click WordPress installer, and free migration.