Intro Siteground Live Support
Siteground is one of the very recommended WordPress Hosting companies. They’re famous for their top-notch customer support and fast reliable hosting plans. Their WordPress optimized hosting includes all you’ll need to create and grow a successful site. Read our complete SiteGround review to find out if SiteGround is the right host for you. Within this detailed SiteGround review, we will place their promises to test. These are the areas we will consider: Siteground Live Support
Performance: Speed is crucial for the achievement of your site. How fast will your site load with SiteGround?
Reliability: Will your website be accessible 24/7/365 without facing any downtime?
Client Support: Could you rely on their customer care?
Features: Do they provide all the features and tools you will need to construct your site?
Pricing: How much it might cost you? Are there some SiteGround deals that will save you money?
Bottom line: Do not Want to read each detail? Let us summarize it for you. We found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are adaptable, and their customer support is one of the best in the industry. That’s why we’ve chosen to recommend SiteGround among the best WordPress hosting firms. Now let’s dive into our detailed SiteGround inspection, so you can see just how we reached that decision and decide on your own.
SiteGround was founded in 2004, and since then it Has become one of the most well-known hosting firms. It is based in Sofia, Bulgaria with offices in 6 locations along with information centers in 3 continents. Today, the business has more than 400 workers and hosts over 500,000 domains. In the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider which comes with unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this comes with an additional $14.95 setup fee) or annual and they transfer your website for free (only ask their live chat).
When reviewing SiteGround, we discovered their Performance really great. Their past 10-month average was 99.99% and load time 714ms. We also discovered their customer service knowledgeable in WordPress related questions. We didn’t enjoy their”setup” fee for 1-month plans and slightly limited storage space. Below are the pros and cons we found using SiteGround shared hosting:
Advantages and Disadvantages of SiteGround
Each hosting firm has its own pros and cons. Some advantages could overshadow the disadvantages, but some cons can be a total deal breaker for your individual needs. Before making a decision, you might choose to examine these SiteGround pros and cons.
The Main categories we analyze for internet host functionality include Bandwidth, rate, and support. After all — those three categories are the most critical to your site’s success. There are also a few different areas where internet hosts may set themselves apart from the competition, such as additional plan features, which can positively contribute to their overall rating. SiteGround includes some, which we’ll dive into.
- Multiple Server Places They have information centers in three continents. You can choose the place you want during signup.
- High Uptime (99.99percent ) Instead of using ready-made software solutions, SiteGround prefers in-house crafted solutions to ensure high-quality hosting experience.
- Their platform is constructed on Linux containers which Provide great stability in times of sudden traffic spikes.
- SiteGround has been the first hosting provider that Introduced the accounts isolation technologies for client safety.
- They built their own proactive server monitoring System that monitors their servers every 0.5 seconds and also proactively fixes any issues without human intervention, therefore ensuring excellent uptime.
Our test website on SiteGround had an average Uptime of 99.99%, which is .05% better than the 99.94% business standard and a guarantee from SiteGround. They only had 20 outages in the previous year (2018). That is impressive as Internet Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround evaluation website saw an ordinary page loading times of 754ms — quicker than the 890ms average load occasions we found from other web hosts. That’s really good — one of the quickest we’ve seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so great.
- Highly Knowledgeable & Responsive Support
Customer support is 1 place where SiteGround pays special attention. Which is no small feat, when you think that they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation requests every day. Over 230 people at SiteGround are engaged with customer support simply to ensure clients are taken care of and support is offered in 3 languages — English, Italian and Spanish.
SiteGround offers support for well beyond just hosting related issues — their representatives help with CMS questions too.
The official client survey results published by SiteGround annually show that their customer satisfaction rate is constantly scored over 96%. (2014, 2015, 2016).
Case in point: our expertise was FANTASTIC. After just 13 seconds, Their friendly and knowledgeable live broker associated with us. Then, we started to familiarize her with various questions on how to do X and the way to do Y. It had been such a pleasure. They are one of the only internet hosts we have examined to get a perfect 10 out of 10 in service. Sounds too good to be true? Even after doing a background check and surveying other resources, we nevertheless couldn’t find many negative feedback regarding their support. Siteground Live Support
- High-Performance WordPress Hosting on All Plans
Among the special features that SiteGround plans include (which most Other web hosts do not ) is handled WordPress hosting on all of accounts. What does this mean? For all those of you who are out of this loop, this means that someone actually manages the support for you concerning speed, safety, service, upgrades and provides enhancement tools to make your life easier. The SiteGround system is built on SSD and have an in-house made caching tool, the SuperCacher which is vital for the loading rate of your site.
They are also serious about security by continuously monitoring WordPress Relevant vulnerabilities and proactively protecting users with custom WAF rules. They take care of WordPress and plugin upgrades, make daily backups for free if a random occurrence might bring your website down. (That is surprisingly ordinary, like when two plugins don’t play well together and you’re satisfied with the dreaded white screen of death.)
But that’s not all. There is also things for power users Too inside Their own GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
In addition to the security options available using their WordPress Managed hosting, SiteGround also provides additional security for sites with all sizes and shapes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can even add HackAlert Tracking (a service that checks your site every day and informs you if it’s been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, like Magento, Can be especially difficult and debatable if you are not technically inclined. Luckily, SiteGround removes a whole lot of the hassle by making it easy to choose out of 18 eCommerce software and install your favorite one in 1 click. They also give multiple server locations, free CDN, PCI compliance, innovative caching solution for top site performance and fantastic customers’ experience. In terms of security, customer accounts are isolated from each other with a custom server solution, which means that if one account has hacked others are not affected.
- FREE Transfers for Existing Websites
The Same as many others, SiteGround will transfer your Existing account at no cost from a prior server within one day. In comparison, this procedure might be compensated or can take up to 30 days with different hosts. You just get one free professional website transport, but you won’t have to lift a finger or wait a month to receive it. SiteGround’s support agents handle all of it. There is also more than 1 way to transfer a site. The easiest way to request a site transfer is to do so when you first sign up for SiteGround. Just click”Transfer an existing site” from the Account Setup Wizard.
In addition you have the option to request a website move through the Support part of your SiteGround Account. This is an wonderful feature in case you decide you would like to move a website later. Just visit User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Site. It’s important to note that SiteGround can only transfer the files and databases of a single website with no email accounts and other accounts settings if your previous web host is not running cPanel. You also have the choice to move your website into SiteGround manually, however we recommend using the free transfer that accompanies your plan.
- Affordable Pricing
SiteGround provides quality hosting packed with extra features and they Are normally the cheapest option available. Presently, their prices are price fitting some of the cheapest in the business (to $3.95 per month, down from $9.99 monthly). Point is, for all of the stellar choices they do offer, now their pricing is a steal compared with other internet hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround may not offer a free trial of their services, however they do offer A 30-day money-back guarantee which is exactly the kind of safety you need if you’re looking for a web host. That way, you will have peace of mind. You don’t need to completely devote to SiteGround unless you are 100% satisfied with it on your first 30 days of use.
Notice that some states apply to this Host’s money back guarantee:
You have to post an agency cancellation petition through the User Area.
Initial requests for hosting providers are covered only within thirty days from the day that SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain name coverage (ID Protect) fees aren’t refundable. These charges may even be due upon cancellation, even if they’re waived as part of a promotion.
Committed and cloud hosting providers, paid service, and third-party services are not insured by the money-back guarantee.
Reseller packages are only covered if the entire reseller package is canceled. This guarantee does not apply to the termination of single accounts within an reseller package, either.
- Free CDN and SSL Certificate
Another Fantastic advantage of using SiteGround’s service is that every Program They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a HUGE bonus! Due to the proliferation of cyber attacks and website hacks, Google has changed certain facets of their algorithm to prefer encrypted and secure sites. Namely, websites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will receive a free SSL certificate from’Let’s Encrypt SSL’ that will instantly bolster your website’s security and search engine optimisation. Furthermore, they’ve included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the content and data from the site on their international servers and then deliver that content to your audience from a nearby location. So speeding up the delivery of your articles and improving the user experience for your visitors.
- Transparency and Community Support
The world of web hosting and also cybersecurity is rife with unethical practices And unscrupulous behaviour. Luckily, SiteGround is dedicated to supplying their customers with a transparent and straightforward experience in addition to a thriving community of specialists who can help walk you through different challenges and troubleshooting issues. SiteGround includes an uptime monitor in the primary navigation menu. They also discuss the IP address of their data centers, blatantly telling their”GoGeek” customers they will have fewer accounts on their server than’Startup’ customers (a simple fact that most shared hosting providers avoid). SiteGround is committed to preserving their institution’s ethics and providing you with a very clear and transparent customer experience.
Furthermore, they have a solid commitment to the hosting community And over the years their staff has attended, attended, or spoken at over 400 community events. In conjunction with this high amount of support that they provide their clients, this illustrates a very clear devotion to the web hosting community along with a company culture of charity and support. Siteground Live Support
As we mentioned earlier, there are some drawbacks With every hosting company. These are a few disadvantages of choosing SiteGround as your server.
- Pricing – They advertise an obscenely low’monthly’ cost. The catch is that you often have to register for two or three years so as to get it. Most other web hosts don’t even offer a real’month-to-month’ option, using a one year deal being the shortest they’ll go. The fantastic thing is that SiteGround’s pricing is straightforward and does not play that game. Their low advertised price is for the 12-month deal. Conclusion? Do not pay monthly.
- In addition they do provide a true’monthly’ option if you would like it. AND it is the exact same low advertised price. The only issue is they also bill a one-time’setup fee’ on these’month-to-month’ plans of an extra $14.95. You won’t find out about this excess fee before the very last second once you’re inputting your credit card details. That is enough to be a’hidden’ cost, which — although not a huge dollar amount — remains rather annoying as it is not listed anywhere else.
- Limited Storage Space – Compared to other web hosts, SiteGround’s storage area is somewhat on the small size (so you might want to describe disk space if you think that it’ll be a concern). They’ll provide a very helpful note as to how many monthly visitors you can safely handle without experiencing any issues. If you’re just beginning, the”StartUp” plan will often be more than enough. If your website grows, you can easily upgrade to a more robust server/plan that’s very likely to have more power. With the StartUp plan, you will get 10 GB of web space. SiteGround urges this program for about 10,000 monthly site visitors. Should you want more, just move up to the GrowBig plan. You will get 20 GB of web space with that plan. In the event you receive around 25,000 monthly visitors, SiteGround recommends this package. If you want to update to the GoGeek plan, you will receive 30 GB of space. SiteGround recommends this plan for a web site that receives about 100,000 visitors each month.
While price often plays a significant role when Picking a hosting company, you cannot compromise on functionality. That is why we chose to run our own tests to completely review SiteGround’s performance.
SiteGround Speed Test Outcomes
Speed is among the most important performance Metric that you should look for. A faster website offers good user experience and fosters your own SEO in the exact same time. In fact, a single second delay can cause 7% reduction in conversions, 11% fewer page views, and 16% decrease in customer satisfaction.
We created a WordPress powered evaluation site on SiteGround and filled up with dummy content for theme development using images. Our test site loaded in less than a second (671 ms to be exact ) for a host in Dallas, Texas. That means our website is quicker than 95% of tested sites.
SiteGround performed almost always except for A spike when there were 50 users on the site. It recovered and page loading time stayed steadily low even with more users. This test indicates that if you are looking for a really speedy website, then SiteGround can be an ideal selection for you.
Normally, websites hosted on shared Hosting account slow down a bit during top traffic hours. That is because your site is sharing resources with other websites on that server. Most shared hosting firms automatically kill server process if your website is taking too many resources. This induces downtime on your website. We analyzed our SiteGround website for the downtime and obtained 100% uptime result.
SiteGround Server Response Time
Your Site’s content has a Massive Effect on webpage load time. For example, if you’ve got high resolution images on a webpage, then it’ll significantly increase the total page loading time. It follows that speed test results might not accurately reflect how quickly your hosting server actually is.
Instead of assessing page loading time alone, we Decided to check the server response time as well. The host responded in part of a second at the United States. It responded within less than a moment for all places, except Japan. If your intended audience is mostly located in Japan, then you can request SiteGround to move your site to their Asia-Pacific data centre.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans will be an ideal fit for your needs. However, your website will gradually grow, and you also ought to make sure they have other programs that you may upgrade to.
Let us check out SiteGround’s hosting programs and Their features.
Shared hosting: Shared hosting is suggested for new websites and beginners. It is suitable for low traffic sites as you’ll be sharing resources with other sites hosted on the machine.
WordPress hosting: This program is WordPress optimized version of their shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your website.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use resources of numerous servers onto a cloud structure. It’s suitable for growing sites, popular sites, or companies.
Dedicated servers: Dedicated servers supply you with a complete host for your website. It is more expensive but gives you much more power. The drawback is you will have to deal with the server yourself.
Business hosting: This strategy is for big businesses and higher traffic sites with hard host requirements. Get in touch with SiteGround team and they’ll create a tailor-made strategy to suit your requirements. Siteground Live Support
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp program : This program costs $3.95 a month, can host one website and is acceptable for newbies who are just starting with their website. Can handle up to 10,000 unique visits each month also contains the very first level of the SuperCacher plugin allowed which is static cache, 24/7 client service, complimentary CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free site migration, complimentary daily backup, etc..
The GrowBig plan: This plan costs $5.95 a month and may host multiple sites and this strategy can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free restore, all 3-levels of those SuperCacher, which aids loading time tremendously, customer support with priority, although SiteGround has insanely quick response times, GrowBig and GoGeek customers are treated with priority.
Their GoGeek plan: This program costs $11.95 a month which can host multiple sites and offers even more distance, can handle up to 100,000 visits per month, has all features of both of the other plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Benefits of Signup: Very simple, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee if you pay for their shared hosting plans monthly rather than yearly. Sad face You’d be better off spending 1 year round to prevent that.
Upsells: Few… Nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Experience: cPanel
Setup of Apps and CMSs (WordPress, Joomla, etc.): Fast and easy set up of popular programs and CMSs using Softaculous.
Can We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for those who care Deeply about customer support, while not forfeiting quick page speeds or remarkable uptime . They also offer you a lot of additional features that might be perfect for you if eCommerce/WordPress is your goal, or if you’d like security to be handled by somebody else. Presently, their pricing is also on par with a number of other web hosts of lower grade, so it’s the ideal time to act and take advantage. If you’d like quick and reliable web hosting service with great customer care, then SiteGround is perfect for you. They’ve hosting plans for every budget and every plan includes good set of attributes. All their shared hosting plans include SSD storage, simple setup of Let’s Encrypt complimentary SSL and Cloudflare CDN support, 1-click WordPress installer, and free migration.
Ready to Start with SiteGround? Click here to choose your hosting program today. Siteground Live Support