Introduction Siteground Support
Siteground is one of the very recommended WordPress Hosting companies. They’re known for their top-notch customer support and fast reliable hosting plans. Their WordPress optimized hosting includes all you’ll want to make and grow a successful blog. Read our comprehensive SiteGround review to discover whether SiteGround is the right host for you. Within this detailed SiteGround review, we’ll put their promises to test. These are the areas We’ll look into: Siteground Support
Performance: Speed is crucial for the achievement of your site. How fast will your site load with SiteGround?
Reliability: Can your website be available 24/7/365 without facing any downtime?
Client Support: Can you count on their customer care?
Characteristics: Can they offer all the features and tools you will have to build your site?
Pricing: Just how much it might cost you? Are there some SiteGround deals that can save you money?
Bottom line: Don’t Want to read all the details? Let us outline it to you. We found SiteGround to be markedly faster and extremely trustworthy. Their hosting plans are adaptable, and their customer support is one of the finest in the business. That’s why we’ve selected to urge SiteGround as one of the greatest WordPress hosting companies. Now let’s dive in to our comprehensive SiteGround inspection, so you can see how we reached that conclusion and decide for yourself.
SiteGround was set in 2004, and since then it Has grown into one of the most well-known hosting companies. It’s based in Sofia, Bulgaria with offices in 6 locations and data centers in three continents. Today, the business has more than 400 workers and hosts more than 500,000 domains. In the web development community, SiteGround is known as the cheap/shared hosting provider which comes with unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this includes an extra $14.95 setup fee) or yearly and they transfer your site for free (just ask their live chat).
When reviewing SiteGround, we found their Performance really good. Their past 10-month average was 99.99percent and load time 714ms. We also found their customer support knowledgeable in WordPress associated questions. We did not like their”setup” fee for 1-month programs and slightly restricted storage space. Below are the pros and cons we found using SiteGround shared hosting:
Advantages and Drawbacks of SiteGround
Each hosting company has its pros and cons. Some advantages can overshadow the disadvantages, but some cons might be total deal breaker to your individual needs. Before making a decision, you may choose to review these SiteGround pros and cons.
The primary categories we examine for web host performance include Bandwidth, rate, and service. After all — these 3 classes are the most crucial to your website’s success. Additionally, there are a couple different areas where web hosts may set themselves apart from the competition, such as additional plan features, which can positively contribute to their overall rating. SiteGround has some, which we’ll dive into.
- Multiple Server Places They have information centers in three continents. It is possible to decide on the place you want during signup.
- High Uptime (99.99percent ) rather than using ready-made software alternatives, SiteGround prefers in-house made alternatives to make sure high-quality hosting experience.
- Their platform is constructed on Linux containers which Provide excellent stability in times of unexpected traffic spikes.
- SiteGround has been the first hosting provider that Introduced the account isolation technologies for client security.
- They assembled their own proactive server monitoring System that monitors their servers every 0.5 seconds and also proactively fixes any problems without human intervention, thus ensuring excellent uptime.
Our evaluation site on SiteGround had an average Uptime of 99.99percent , that is .05% greater than the 99.94% business standard and a guarantee from SiteGround. They just had 20 outages in the previous year (2018). That’s impressive as Internet Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround evaluation site saw an average page loading times of 754ms — quicker than the 890ms average load occasions we found from other web hosts. That is very great — among the fastest we have seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so great.
- Highly Knowledgeable & Responsive Support
Customer support is one area where SiteGround pays special attention. That is no small feat, when you think they’re processing over 1,500+ tickets, 800+ telephone calls and 2,000+ conversation requests every day. Over 230 people at SiteGround are engaged with customer support only to ensure clients are taken care of and support is offered in 3 languages — English, Spanish and Italian.
SiteGround offers support for well beyond only hosting related issues — their representatives help with CMS queries too.
The official client survey results published by SiteGround each year show that their customer satisfaction rate is constantly scored over 96 percent. (2014, 2015, 2016).
Case in point: our experience was great. After just 13 seconds, Their friendly and educated live broker associated with us. Thenwe started to familiarize her with various questions about how to do X and also the way to do Y. It was such a joy. They are among the only web hosts we have analyzed to have a perfect 10 from 10 in support. Sounds too good to be true? Even after doing a background check and surveying different sources, we still couldn’t discover many negative feedback regarding their support. Siteground Support
- High-Performance WordPress Hosting on All Programs
Among the special attributes that SiteGround plans include (which most Other web hosts do not ) is handled WordPress hosting on all of accounts. What does this mean? For those of you who are out of the loop, this means that someone actually manages the service for you concerning speed, safety, service, updates and provides enhancement tools to make your life simpler. The SiteGround platform is built on SSD and also have an in-house crafted caching tool, the SuperCacher that is vital for the loading speed of your website.
They’re Also serious about security by continuously tracking WordPress Related vulnerabilities and proactively protecting users with custom WAF rules. They take care of WordPress and plugin upgrades, make daily copies for free if a random occurrence may bring your website down. (Which is surprisingly ordinary, such as when two plugins don’t play well together and you’re met with the dreaded white screen of death.)
But that’s not all. There’s also stuff for power users Too inside Their own GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
Along with the safety options available with their WordPress Managed hosting, SiteGround also provides additional security for websites with all shapes and sizes. Accessible tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might even add HackAlert Tracking (a service that checks your site every day and informs you if it’s been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce programs that power the internet’s top sites, such as Magento, Can be particularly difficult and debatable if you are not technically inclined. Fortunately, SiteGround removes a lot of the hassle by simply making it simple to choose out of 18 eCommerce applications and set up your favorite one in 1 click. They also provide multiple host locations, free CDN, PCI compliance, innovative caching solution for top site performance and fantastic customers’ experience. In terms of security, customer accounts are isolated from one another by a custom server solution, which means that if one account gets hacked others aren’t affected.
- FREE Transfers for Existing Websites
The Same as many others, SiteGround will move your Existing account at no cost from a prior server within 24 hours. In contrast, this process may be compensated or may take up to 30 days along with different hosts. You just get one free expert website transfer, but you won’t have to lift a finger or wait a month to receive it. SiteGround’s support agents handle all of it. There is also more than 1 way to transfer a website. The simplest way to ask a website transfer would be to do this when you first sign up for SiteGround. Just click”Transfer an Present site” from the Account Setup Wizard.
You also have the option to request a website transfer throughout the Support part of your SiteGround Account. This is an awesome feature in case you decide that you want to transfer a website later. Just visit User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Site. It’s important to be aware that SiteGround can only transfer the files and databases of a single site without your email account and other accounts settings if a previous web host isn’t running cPanel. In addition you have the choice to move your site to SiteGround manually, but we recommend using the free transfer which comes with your plan.
- Affordable Pricing
SiteGround offers quality hosting packed with additional features and they Are usually the least expensive option available. Presently, their rates are cost matching some of the cheapest in the industry (to $3.95 a month, down from $9.99 per month ). Point is, for all the stellar choices they do provide , now their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround may not offer a free trial of the services, but they do provide A 30-day money-back guarantee which is exactly the type of security you require if you’re looking for a web host. That way, you’ll have peace of mind. You do not have to completely commit to SiteGround unless you’re 100% satisfied with it on your first 30 days of use.
Note that some conditions apply to the Host’s money back guarantee:
You have to post an agency cancellation petition through the User Area.
Initial orders for hosting providers are insured only within thirty days from the day that SiteGround activated the service(s).
Renewal orders aren’t covered.
Domain name and domain name coverage (ID Protect) fees are not refundable. These fees may even be due upon cancellation, even if they’re waived as part of a promotion.
Committed and cloud hosting providers, paid support, and third-party services are not covered by the money-back guarantee.
Reseller packages are only covered if the whole reseller package is canceled. This guarantee doesn’t apply to the termination of single accounts in a reseller package, either.
- Free CDN and SSL Certificate
Another great advantage of utilizing SiteGround’s support is that every Program They offer comes equipped with a free SSL certificate and CDN (content delivery network) integration. These attributes are a massive bonus! Because of the proliferation of cyber attacks and website hacks, Google has changed certain aspects of their algorithm to prefer secure and encrypted websites. Namely, sites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will receive a free SSL certificate from’Let’s Encrypt SSL’ which will immediately fortify your website’s safety and search engine optimization. Moreover, they’ve included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the data and content from the site on their international servers and deliver that content to your audience from a nearby location. Thus speeding up the delivery of your content and enhancing the consumer experience for your visitors.
- Transparency and Community Service
The world of web hosting and also cybersecurity is rife with unethical practices And unscrupulous behaviour. Luckily, SiteGround is committed to supplying their clients with a transparent and simple experience as well as a thriving community of experts who can help walk you through different challenges and troubleshooting issues. SiteGround comes with an uptime monitor in the primary navigation menu. They also share the IP address of their data centers, blatantly telling their”GoGeek” clients they have fewer accounts on their server compared to’Startup’ customers (a fact that most shared hosting providers avoid). SiteGround is committed to maintaining their company’s integrity and providing you with a very clear and transparent customer experience.
Furthermore, they possess a solid commitment to the web hosting community And over the years their team has attended, attendedspoken at more than 400 community events. In combination with the high level of support that they supply their customers, this demonstrates a clear devotion to the hosting community along with a company culture of support and charity. Siteground Support
As we mentioned earlier, there are some downsides With each hosting company. These are some disadvantages of choosing SiteGround as your server.
- Prices – They advertise an obscenely low’monthly’ cost. The catch is that you often have to register for a couple of years in order to get it. Most other internet hosts do not even offer a true’month-to-month’ option, with a 1 year deal being the shortest they will go. The fantastic news is that SiteGround’s pricing is straightforward and doesn’t play that match. Their low advertised price is for the 12-month deal. Conclusion? Do not pay monthly.
- They also do offer a true’monthly’ option if you want it. AND it’s the same low advertised price. The one problem is that they also charge a one-time’setup fee’ on these’month-to-month’ plans of an extra $14.95. You won’t find out about this excess fee until the very last minute when you’re inputting your credit card details. That is enough for a’hidden’ cost, which — although not a huge dollar amount — remains kinda annoying as it is not recorded anywhere else.
- Limited Storage Space – Compared to other web hosts, SiteGround’s storage area is somewhat on the small size (which means you may want to describe disk space if you think it’ll be an issue ). They’ll offer a helpful note as to how many monthly people you can safely manage without experiencing any issues. If you are just beginning, the”StartUp” plan will usually be more than sufficient. If your site grows, you can easily upgrade to a stronger server/plan that’s likely to possess more power. Together with the StartUp program, you’ll get 10 GB of web space. SiteGround urges this plan for approximately 10,000 monthly website visitors. If you want more, just move until the GrowBig plan. You’ll get 20 GB of web space with this plan. In the event you get around 25,000 monthly traffic, then SiteGround urges this bundle. If you want to upgrade to the GoGeek plan, you’ll receive 30 GB of space. SiteGround recommends this plan to get a website which receives approximately 100,000 visitors every month.
While price frequently plays a significant role when Picking a hosting company, you can’t compromise on functionality. That is precisely why we chose to conduct our own tests to completely review SiteGround’s functionality.
SiteGround Speed Test Outcomes
Speed is among the most important performance Metric you ought to look for. A faster website provides good user experience and boosts your own SEO in the exact same moment. In fact, a single second delay could cause 7 percent decrease in conversions, 11% fewer page views, and 16 percent decrease in customer satisfaction.
We created a WordPress powered evaluation site on SiteGround and filled up with dummy content for theme development with graphics. Our test site loaded in less than a moment (671 ms to be exact ) for a host in Dallas, Texas. That means our website is quicker than 95% of analyzed sites.
SiteGround performed nearly always except for A spike when there were 50 users on the website. It recovered and page loading time remained lower even with much more users. This test shows that if you’re looking for a really speedy website, then SiteGround can be an ideal choice for you.
Typically, websites hosted on shared Hosting accounts slow down a little during high traffic hours. That’s because your website is sharing resources with other websites on that server. Most shared hosting companies automatically kill server procedure if your website is taking too many resources. This induces downtime on your website. We tested our SiteGround site for the downtime and got 100% uptime result.
SiteGround Server Response Time
Your website’s content has a huge impact on webpage load time. By way of instance, when you’ve got high resolution pictures on a page, then it will significantly increase the total page load time. It follows that speed test results may not accurately reflect how fast your hosting server actually is.
Rather than assessing page loading time alone, we Decided to test the actual server response time as well. The server responded in fraction of a second at the USA. It responded within less than a moment for all locations, except Japan. If your target audience is mostly situated in Japan, then it is possible to ask SiteGround to move your website to their Asia-Pacific information center.
SiteGround Hosting Plans and Features
SiteGround provides WordPress Hostinghosting, and dedicated hosting plans. If you are just starting out, then their shared hosting plans would be a perfect fit for your needs. Nonetheless, your site will gradually grow, and you ought to ensure that they have other programs that you can upgrade to.
Let’s check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is suggested for new sites and beginners. It’s acceptable for low traffic websites as you’ll be sharing resources with other websites hosted on the server.
WordPress hosting: This plan is WordPress optimized version of the shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It allows you to use tools of numerous servers onto a cloud structure. It’s suitable for growing websites, popular sites, or companies.
Dedicated servers: Dedicated servers supply you with a total host for your site. It is more expensive but gives you much more power. The drawback is that you will have to deal with the server yourself.
Enterprise hosting: This strategy is for large businesses and higher traffic websites with challenging host requirements. Get in touch with SiteGround team and they’ll create a tailor-made plan to suit your requirements. Siteground Support
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp program : This plan costs $3.95 a month, may host 1 site and is acceptable for newbies that are just starting with their site. Can handle up to 10,000 unique visits each month and contains the very first level of the SuperCacher plugin enabled that is static cache, 24/7 client service, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free website migration, free daily backup, etc..
The GrowBig program : This program costs $5.95 a month and may host multiple websites and this strategy can handle up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary restore, all 3-levels of those SuperCacher, which aids loading time tremendously, client support with priority, although SiteGround has insanely quick response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan: This program costs $11.95 per month which can host multiple sites and offers even more space, can manage as much as 100,000 visits per month, has all features of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Benefits of Signup: Really simple, one-page sign-up process.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee should you pay for their shared hosting plans monthly instead of annually. Sad face You’d be better off paying 1 year upfront to prevent that.
Upsells: Few… Nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Expertise : cPanel
Setup of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy set up of popular apps and CMSs utilizing Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround is perfect for People Who care Deeply about customer support, while not sacrificing quick page speeds or remarkable uptime . They also offer you a bunch of additional features which may be ideal for you if eCommerce/WordPress is your goal, or in case you’d like safety to be handled by someone else. Currently, their pricing can be on par with a number of other web hosts of lower grade, so it is the perfect time to act and take advantage. If you want fast and reliable hosting service with great customer care, then SiteGround is perfect for you. They have hosting plans for every budget and every plan includes great set of features. Each of their shared hosting plans include SSD storage, simple setup of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and completely free migration.