Introduction Support Siteground
Siteground is among the most recommended WordPress Hosting companies. They are known for their top-notch customer care and fast reliable hosting plans. Their WordPress optimized hosting includes all you’ll need to create and develop a successful site. Read our complete SiteGround review to find out if SiteGround is the right host for you. Within this detailed SiteGround review, we will put their promises to check. These are the areas We’ll look into: Support Siteground
Performance: Speed is critical for the success of your website. How fast will your website load with SiteGround?
Reliability: Will your website be accessible 24/7/365 without confronting any downtime?
Customer Support: Can you rely on their customer support?
Features: Can they offer all the features and tools you will have to build your website?
Prices: Just how much it might cost you? Are there some SiteGround deals that can save you money?
Bottom line: Do not Want to read all the details? Let’s outline it to you. We found SiteGround to be markedly faster and extremely trustworthy. Their hosting plans are adaptable, and their customer support is one of the finest in the industry. That’s why we’ve selected to urge SiteGround as one of the greatest WordPress hosting companies. Now let’s dive into our comprehensive SiteGround inspection, so that you can see how we reached that decision and decide on your own.
SiteGround was founded in 2004, and since then it Has become one of the very well-known hosting firms. It’s headquartered in Sofia, Bulgaria with offices in 6 locations and data centers in three continents. These days, the company has more than 400 employees and hosts over 500,000 domains. From the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider which includes unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You can pay monthly $3.95/mo (this includes an additional $14.95 setup fee) or annual and they move your website for free (only ask their live chat).
When reviewing SiteGround, we found their Performance really great. Their past 10-month typical was 99.99% and load time 714ms. We also found their customer service knowledgeable in WordPress associated questions. We didn’t enjoy their”setup” fee for 1-month plans and marginally limited storage space. Below are the pros and cons we found using SiteGround shared hosting:
Pros and Drawbacks of SiteGround
Each hosting company has its pros and cons. Some edges can overshadow the disadvantages, but some cons might be total deal breaker for your unique needs. Before making a determination, you may want to review these SiteGround pros and cons.
The Main categories we examine for internet host performance include Uptime, speed, and service. After all — those three classes are the most critical to your site’s success. There are also a few different areas where internet hosts can set themselves apart from the competition, like additional plan features, which could positively contribute to their overall evaluation. SiteGround has some, which we will dive into.
- Multiple Server Places They have data centers in three continents. It is possible to decide on the location you want during signup.
- High Uptime (99.99%) Instead of using ready-made software alternatives, SiteGround prefers in-house made alternatives to ensure high-quality hosting expertise.
- Their stage is constructed on Linux containers which Provide great stability in times of sudden traffic spikes.
- SiteGround has been the first hosting provider that Introduced the accounts isolation technology for customer safety.
- They assembled their own proactive server monitoring System that monitors their own servers every 0.5 seconds and proactively fixes any issues without human intervention, therefore ensuring amazing uptime.
Our test website on SiteGround had an typical Uptime of 99.99%, which is .05% greater than the 99.94% business standard and a promise from SiteGround. They only had 20 outages in the previous year (2018). That is impressive as Internet Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround test site saw an average page loading times of 754ms — faster than the 890ms average load times we discovered from other internet hosts. That is very great — among the fastest we’ve seen. It was also VERY consistent. No spikes or slow loading times whatsoever. So far, so great.
- Highly Knowledgeable & Responsive Support
Customer support is one place where SiteGround pays special attention. That is no small feat, when you think they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation asks daily. More than 230 people at SiteGround are participated with client service simply to ensure clients are taken care of and support is offered in 3 languages — English, Italian and Spanish.
SiteGround provides assistance for well beyond just hosting related issues — their reps help with CMS queries as well.
The official customer survey results released by SiteGround annually show that their customer satisfaction rate is constantly scored over 96 percent. (2014, 2015, 2016).
Case in point: our experience was great. After only 13 seconds, Their friendly and educated live agent connected with us. Then, we began to familiarize her with different questions about how to do X and also how to do Y. It was such a pleasure. They’re among the only internet hosts we have examined to have a perfect 10 from 10 in support. Sounds too good to be true? Even after doing a background check and surveying other sources, we nevertheless could not discover many negative feedback regarding their support. Support Siteground
- High-Performance WordPress Hosting on All Plans
One of the special features that SiteGround plans comprise (which most Other web hosts don’t) is managed WordPress hosting on all of accounts. What does this mean? For those of you who are outside of this loop, this usually means that someone actually manages the service for you in terms of speed, safety, service, updates and provides enhancement tools to make your life easier. The SiteGround system is developed on SSD and also have an in-house crafted caching tool, the SuperCacher that is vital for the loading rate of your site.
They are also serious about security by constantly monitoring WordPress Relevant vulnerabilities and proactively shielding users with custom WAF rules. They treat WordPress and plugin upgrades, make daily copies for free in case a random occurrence might bring your website down. (Which is surprisingly ordinary, such as when two plugins don’t play well together and you are met with the dreaded white screen of death.)
But that’s not all. There’s also stuff for power users as well within Their own GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
In addition to the safety options available with their WordPress Managed hosting, SiteGround also provides additional security for sites with all sizes and shapes. Accessible tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can even include HackAlert Monitoring (a service that checks your website daily and notifies you if it’s been hacked or compromised) to get a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the web’s top sites, like Magento, Can be especially difficult and debatable if you’re not technically inclined. Fortunately, SiteGround removes a whole lot of the hassle by simply making it simple to pick from 18 eCommerce applications and set up your favourite one in 1 click. They also give multiple host locations, free CDN, PCI compliance, innovative caching solution for top site performance and great clients’ experience. In terms of security, client accounts are isolated from one another by a custom server solution, which means that if a single account has hacked others aren’t affected.
- FREE Transfers for Existing Websites
Just like many other people, SiteGround will transfer your Existing account at no cost from a prior server within one day. In contrast, this procedure may be compensated or can take up to 30 days along with other hosts. You only get one free professional site transport, but you won’t have to lift a finger or wait a month to receive it. SiteGround’s support agents handle it all. There is also more than 1 way to transfer a website. The easiest way to ask a site transfer would be to do this when you sign up for SiteGround. Click here”Transfer an existing site” in the Account Setup Wizard.
You also have the option to request a website move through the Support part of your SiteGround Account. This is an wonderful feature if you decide you want to transfer a website later. Just visit User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Website. It is essential to be aware that SiteGround can simply transfer the files and databases of one website without your email account and other accounts settings in case a previous web host isn’t running cPanel. You also have the choice to transfer your site to SiteGround manually, but we recommend taking advantage of this free transfer which accompanies your strategy.
- Cheap Pricing
SiteGround provides quality hosting packed with additional features and they Are usually the cheapest option available. Currently, their rates are cost fitting some of the cheapest in the business (to $3.95 per month, down from $9.99 monthly). Point is, for all of the stellar choices they do offer, now their pricing is a steal compared with other internet hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround might not offer a free trial of their solutions, but they do offer A 30-day money back guarantee that’s precisely the kind of safety you require if you’re looking for a hosting company. This way, you will have peace of mind. You don’t need to completely commit to SiteGround unless you are 100% satisfied with it on your first 30 days of use.
Notice that some conditions apply to the Host’s money back guarantee:
You must post a service termination request through the User Area.
Initial requests for hosting services are insured only within thirty days from the day that SiteGround activated the service(s).
Renewal orders aren’t covered.
Domain name and domain name privacy (ID Shield ) fees are not refundable. These fees might even be due upon cancellation, even if they are waived as part of a marketing.
Committed and cloud hosting providers, paid support, and third party services are not covered by the money back guarantee.
Reseller packages are only covered if the entire reseller package is canceled. This guarantee doesn’t apply to the conclusion of single accounts within an reseller package.
- Free CDN and SSL Certificate
Another great benefit of utilizing SiteGround’s support is That Each Program They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These attributes are a massive bonus! Due to the proliferation of cyber attacks and site hacks, Google has changed certain aspects of their algorithm to prefer secure and encrypted websites. Namely, websites with an SSL (secure socket layer) encryption.
With SiteGround, you will receive a free SSL certificate from’Let’s Encrypt SSL’ which will immediately fortify your website’s safety and search engine optimization. Moreover, they’ve included a free integration of Cloudflare’s CDN. This usually means that Cloudflare will cache the content and data from the site on their global servers and deliver that content to your audience from a nearby site. Thus speeding up the delivery of your articles and improving the consumer experience for your customers.
- Transparency and Community Service
The world of web hosting and also cybersecurity is rife with shady practices And unscrupulous behavior. Fortunately, SiteGround is dedicated to supplying their clients with a clear and straightforward experience as well as a flourishing community of specialists who can help walk you through distinct challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also discuss the IP address of their data centers, blatantly telling their”GoGeek” customers they have fewer accounts in their host compared to’Startup’ customers (a simple fact that many shared hosting providers prevent ). SiteGround is committed to maintaining their company’s integrity and providing you with a very clear and transparent customer experience.
Moreover, they possess a solid commitment to the web hosting community And over the years that their staff has sponsored, attendedspoken at over 400 community events. In combination with this high amount of support they provide their clients, this demonstrates a very clear commitment to the web hosting community along with a firm culture of support and charity. Support Siteground
As we mentioned earlier, there are some downsides With each hosting company. These are a few disadvantages of choosing SiteGround as your server.
- Pricing – They market an obscenely low’monthly’ cost. The catch is you frequently have to register for a couple of years in order to get it. Most other internet hosts don’t even offer a true’month-to-month’ option, with a 1 year deal being the shortest they’ll go. The good thing is that SiteGround’s pricing is straightforward and doesn’t play that match. Their low advertised price is for the 12-month thing. Conclusion? Do not pay monthly.
- They also do provide a true’monthly’ option if you want it. AND it’s the same low advertised cost. The only issue is that they also bill a one-time’setup fee’ on these’month-to-month’ strategies of an additional $14.95. You won’t find out about this extra fee until the very last minute once you’re entering your credit card details. That’s enough to be a’hidden’ price, which — although not a huge dollar amount — is still kinda annoying as it’s not recorded anywhere else.
- Limited Storage Space – Compared to other web hosts, SiteGround’s storage area is a bit on the small size (so you may want to clarify disk space should you think it’ll be a concern). They will offer a helpful note as to how many monthly visitors you may safely manage without experiencing any issues. If you’re just starting out, the”StartUp” program will often be more than enough. If your website grows, you can easily upgrade to a more robust server/plan that’s very likely to have more power. Together with the StartUp plan, you will get 10 GB of web space. SiteGround urges this plan for approximately 10,000 monthly website traffic. If you need more, simply move until the GrowBig plan. You’ll get 20 GB of web space with this strategy. If you get around 25,000 monthly traffic, then SiteGround recommends this package. If you would like to update to the GoGeek program, you will get 30 GB of space. SiteGround recommends this strategy to get a web site which receives approximately 100,000 visitors each month.
While price often plays a significant role when Choosing a web host, you cannot compromise on functionality. That is why we chose to conduct our own tests to completely review SiteGround’s performance.
SiteGround Speed Test Outcomes
Speed is one of the most important performance Metric that you should look for. A quicker website offers good user experience and fosters your own SEO in the exact same moment. In fact, one second delay can cause 7 percent reduction in conversions, 11 percent fewer page views, and 16% decrease in customer satisfaction.
We created a WordPress powered evaluation site on SiteGround and stuffed it with dummy content for theme development using graphics. Our test site loaded in under a second (671 ms to be precise) for a server in Dallas, Texas. That means our site is faster than 95 percent of analyzed sites.
SiteGround performed almost consistently except for A spike when there were 50 users on the website. It quickly recovered and page load time remained lower even with much more users. This test shows that if you are looking for a really fast site, then SiteGround can be a perfect selection for you.
Typically, sites hosted on shared Hosting accounts slow down a little during high traffic hours. That is because your site is sharing resources with other websites on that server. Most shared hosting companies automatically kill server process if your site is taking a lot of resources. This induces downtime on your website. We analyzed our SiteGround site for the downtime and got 100% uptime result.
SiteGround Server Response Time
Your website’s content has a Massive Effect on webpage load time. By way of example, when you’ve got high resolution images on a page, then it will significantly increase the total page loading time. It follows that speed test results might not accurately reflect how quickly your hosting server actually is.
Instead of analyzing page loading time we Decided to test the server response time as well. The server responded in part of a second at the USA. It reacted within less than a second for all locations, except Japan. If your target audience is largely located in Japan, then it is possible to ask SiteGround to transfer your site to their Asia-Pacific information center.
SiteGround Hosting Plans and Features
SiteGround provides shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans would be an ideal fit for your requirements. However, your site will gradually grow, and you want to make sure they have other programs which you may update to.
Let’s check out SiteGround’s hosting plans and Their features.
Shared hosting: Shared hosting is suggested for new websites and beginners. It’s suitable for low traffic sites as you will be sharing resources with other websites hosted on the machine.
WordPress hosting: This plan is WordPress optimized variant of the shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to enhance performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use tools of multiple servers onto a cloud architecture. It is acceptable for growing websites, popular blogs, or businesses.
Dedicated servers: Dedicated servers supply you with a total server for your website. It is more expensive but gives you a lot more power. The drawback is that you will have to manage the machine yourself.
Enterprise hosting: This strategy is for large companies and higher traffic sites with challenging server requirements. Get in contact with SiteGround staff and they’ll create a tailor-made plan to suit your needs. Support Siteground
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This plan costs $3.95 a month, may host 1 site and is acceptable for newbies that are only beginning with their website. Can handle up to 10,000 unique visits per month and has the very first amount of the SuperCacher plugin enabled that is static cache, 24/7 client support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, free site migration, complimentary daily backup, etc..
The GrowBig plan: This program costs $5.95 per month plus may host multiple sites and this plan can handle up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free restore, all 3-levels of the SuperCacher, which aids loading time tremendously, customer service with priority, although SiteGround has remarkably quick response times, GrowBig and GoGeek clients are handled with priority.
Their GoGeek plan: This plan costs $11.95 per month which can host multiple sites and provides even more distance, can manage as much as 100,000 visits per month, has all attributes of the other two plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Really simple, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Fees and Clauses: They charge a $14.95 setup fee should you pay for their shared hosting plans monthly instead of yearly. Sad face You’d be better off spending 1 year round to prevent that.
Upsells: Couple Of… Nothing too bad.
Account Activation: Fast account activation.
Control Panel and Dashboard Expertise : cPanel
Setup of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy set up of popular programs and CMSs using Softaculous.
Can We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for those who care Deeply about customer support, while not forfeiting quick page speeds or impressive uptime either. They also offer a bunch of additional features which may be ideal for you if eCommerce/WordPress is your goal, or if you’d like security to be dealt with by somebody else. Currently, their pricing can be on par with a number of other web hosts of lesser quality, so it is the ideal time to behave and take advantage. If you want quick and reliable hosting service with fantastic customer support, then SiteGround is ideal for you. They’ve hosting plans for every budget and each plan includes good set of attributes. All their shared hosting plans include SSD storage, simple setup of Let’s Encrypt complimentary SSL and Cloudflare CDN support, 1-click WordPress installer, and completely free migration.