Introduction Web Hosting Support
Siteground is among the most recommended WordPress Hosting companies. They’re known for their top-notch customer support and fast reliable hosting programs. Their WordPress optimized hosting includes all you will need to make and grow a successful site. Read our complete SiteGround review to find out if SiteGround is the ideal server for you. In this detailed SiteGround review, we will place their promises to test. These are the areas we will look into: Web Hosting Support
Performance: Speed is crucial for the achievement of your site. How fast will your site load with SiteGround?
Reliability: Can your website be accessible 24/7/365 without facing any downtime?
Client Support: Can you rely on their customer support?
Characteristics: Do they offer all the features and tools you will have to build your site?
Prices: Just how much it might cost you? Are there some SiteGround deals that can save you money?
Bottom line: Do not Want to read each detail? Let’s summarize it for you. We discovered SiteGround to be noticeably faster and extremely trustworthy. Their hosting plans are flexible, and their customer support is one of the finest in the business. That’s why we’ve selected to recommend SiteGround as one of the best WordPress hosting companies. Now let’s dive in to our detailed SiteGround inspection, so that you can observe how we reached that conclusion and decide for yourself.
SiteGround was set in 2004, and since then it Has become one of the very well-known hosting firms. It’s based in Sofia, Bulgaria with offices in 6 locations and data centers in 3 continents. These days, the business has over 400 employees and hosts over 500,000 domains. From the web development community, SiteGround is popularly referred to as the cheap/shared hosting provider that includes unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this comes with an extra $14.95 setup fee) or annual and they transfer your website for free (only ask their live chat).
When reviewing SiteGround, we found their Performance quite good. Their last 10-month average was 99.99% and load period 714ms. We also discovered their customer service knowledgeable in WordPress associated questions. We didn’t enjoy their”setup” fee for 1-month programs and slightly restricted storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Advantages and Disadvantages of SiteGround
Each hosting firm has its own pros and cons. Some edges can overshadow the disadvantages, but some cons can be a complete deal breaker for your unique needs. Prior to making a decision, you might want to review these SiteGround pros and cons.
The primary categories we analyze for internet host functionality include Uptime, speed, and support. After all — these 3 classes are the most critical to your site’s success. Additionally, there are a few different areas where internet hosts can set themselves apart from the contest, such as additional plan features, which could positively contribute to their overall evaluation. SiteGround has some, which we’ll dive into.
- Multiple Server Locations They have information centers in three continents. It is possible to choose the location you want during signup.
- High Uptime (99.99%) rather than using ready-made applications alternatives, SiteGround prefers in-house made alternatives to make sure high-quality hosting expertise.
- Their stage is built on Linux containers which Provide great stability in times of sudden traffic spikes.
- SiteGround has been the first hosting provider that Introduced the account isolation technologies for client security.
- They built their own proactive server monitoring System that monitors their servers every 0.5 seconds and also proactively fixes any issues without human intervention, therefore ensuring amazing uptime.
Our evaluation site on SiteGround had an typical Uptime of 99.99percent , that is .05% better than the 99.94% business standard and a promise from SiteGround. They just had 20 outages in the previous season (2018). That is impressive as Internet Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround evaluation website saw an average page loading times of 754ms — faster than the 890ms average load times we found from other internet hosts. That’s really great — one of the quickest we have seen. It was VERY consistent. No spikes or slow loading times at all. Thus far, so great.
- Highly Knowledgeable & Responsive Service
Customer service is 1 place where SiteGround pays special attention. That is no small feat, when you consider that they’re processing over 1,500+ tickets, 800+ telephone calls and 2,000+ conversation requests daily. More than 230 people at SiteGround are engaged with customer support only to make sure clients are taken care of and support is provided in three languages — English, Spanish and Italian.
SiteGround provides support for well beyond just hosting related issues — their reps help with CMS queries as well.
The official client survey results released by SiteGround each year reveal that their customer satisfaction rate is continually scored over 96%. (2014, 2015, 2016).
Case in point: our experience was great. After only 13 seconds, Their friendly and educated live agent associated with us. Then, we started to bombard her with different questions about how to do X and the way to do Y. It had been such a joy. They are among the only web hosts we have analyzed to have a perfect 10 out of 10 in service. Sounds too good to be true? Even after doing a background check and surveying other sources, we nevertheless could not discover many negative feedback regarding their service. Web Hosting Support
- High-Performance WordPress Hosting on All Plans
Among the special attributes that SiteGround plans include (which most Other web hosts do not ) is handled WordPress hosting on all accounts. What does this mean? For those of you who are out of the loop, this means that somebody actually manages the support for you in terms of speed, safety, support, updates and supplies enhancement tools to make your life simpler. The SiteGround system is built on SSD and also have an in-house made caching tool, the SuperCacher which is vital for the loading speed of your site.
They’re Also serious about safety by continuously tracking WordPress Related vulnerabilities and proactively protecting users with custom WAF rules. They take care of WordPress and plugin updates, make daily backups for free if a random occurrence may bring your site down. (That is surprisingly ordinary, like when two plugins do not play nicely together and you are satisfied with the dreaded white screen of death.)
But that’s not all. There’s also stuff for power users Too inside Their own GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for simple command line management options, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
In addition to the security options available using their WordPress Managed hosting, SiteGround also provides extra security for sites with all sizes and shapes. Accessible tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You might even add HackAlert Tracking (a service which checks your site every day and informs you if it has been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the internet’s top sites, such as Magento, Can be especially difficult and problematic if you’re not technically inclined. Luckily, SiteGround removes a lot of the hassle by simply making it simple to pick from 18 eCommerce applications and set up your favorite one in 1 click. They also provide multiple server locations, free CDN, PCI compliance, innovative caching solution for top site performance and great customers’ experience. In terms of security, customer accounts are isolated from one another by a personalized server solution, which means that if a single account has hacked others aren’t affected.
- FREE Transfers for Existing Websites
Just like many others, SiteGround will move your Existing account at no cost from a previous host within 24 hours. In contrast, this procedure might be compensated or can take up to 30 days along with different hosts. You just get one free expert site transfer, however you won’t need to lift a finger or wait for a month to receive it. SiteGround’s support agents handle it all. There is also more than 1 way to transfer a website. The simplest way to request a site transfer would be to do so when you first sign up for SiteGround. Click here”Transfer an existing site” from the Account Setup Wizard.
In addition you have the option to request a Site move through the Support part of your SiteGround Account. This is an wonderful feature in case you decide that you want to move a site later. Just go to User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us link. Then, click Transfer Website. It’s important to note that SiteGround can only transfer the databases and files of a single site without your email accounts and other account settings if your previous web host isn’t running cPanel. In addition you have the choice to transfer your site into SiteGround manually, however we recommend using this free transfer which accompanies your strategy.
- Affordable Pricing
SiteGround provides quality hosting packed with additional features and they Are normally the cheapest option available. Currently, their rates are price fitting some of the lowest priced in the business (to $3.95 a month, down from $9.99 monthly). Point is, for each one of the stellar options they do offer, currently their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround might not offer a free trial of their services, but they do offer A 30-day money back guarantee which is exactly the kind of security you need if you’re trying to find a hosting company. This way, you’ll have peace of mind. You don’t have to completely devote to SiteGround unless you are 100% satisfied with it in your first 30 days of use.
Notice that some states apply to this Host’s money back guarantee:
You have to post an agency cancellation petition through the User Area.
Initial requests for hosting providers are insured only within thirty days from the day that SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain coverage (ID Shield ) fees aren’t refundable. These fees may even be due upon cancellation, even if they are waived as part of a marketing.
Committed and cloud hosting providers, paid service, and third-party services are not covered by the money-back guarantee.
Reseller bundles are only covered if the entire reseller package is canceled. This guarantee does not apply to the conclusion of single accounts within an reseller package.
- Free CDN and SSL Certificate
Another Fantastic advantage of using SiteGround’s support is That Each Program They offer comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a massive bonus! Because of the proliferation of cyber attacks and site hacks, Google has shifted certain facets of their algorithm to prefer secure and encrypted sites. Namely, websites with an SSL (secure socket layer) encryption.
With SiteGround, you will receive a free SSL certificate from’Let us Encrypt SSL’ which will instantly fortify your site’s security and search engine optimization. Furthermore, they have included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the data and content from your site on their global servers and deliver that content to your audience from a nearby site. So speeding up the shipping of your articles and improving the user experience for your customers.
- Transparency and Community Support
The world of web hosting and also cybersecurity is rife with unethical practices And unscrupulous behaviour. Luckily, SiteGround is dedicated to providing their clients with a clear and simple experience as well as a thriving community of specialists who will help walk you through different challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also discuss the IP address of their data centers, intentionally telling their”GoGeek” customers that they have fewer accounts in their server compared to’Startup’ customers (a simple fact that many shared hosting providers avoid). SiteGround is committed to maintaining their company’s integrity and providing you with a clear and transparent customer encounter.
Furthermore, they possess a solid commitment to the web hosting community And over the years that their team has sponsored, attended, or spoken at over 400 community occasions. In combination with this high amount of support that they provide their clients, this illustrates a very clear devotion to the web hosting community along with a company culture of support and charity. Web Hosting Support
As we mentioned previously, there are some drawbacks With every hosting company. These are a few disadvantages of picking SiteGround as your server.
- Prices – They market an obscenely low’monthly’ price. The catch is that you often have to register for two or three years in order to receive it. Most other web hosts don’t even offer a real’month-to-month’ alternative, using a one year deal being the shortest they’ll go. The fantastic thing is that SiteGround’s pricing is straightforward and does not play that match. Their low advertised price is for the 12-month deal. Conclusion? Don’t pay monthly.
- They also do offer a real’monthly’ option if you want it. AND it’s the same low advertised cost. The one issue is that they also charge a one-time’setup fee’ on those ‘month-to-month’ plans of an additional $14.95. You won’t find out about this extra fee until the very last second once you’re entering your credit card details. That’s enough for a’hidden’ cost, which — although not a huge dollar amount — is still kinda annoying as it’s not recorded anywhere else.
- Limited Storage Space – Compared to other web hosts, SiteGround’s storage space is a bit on the small size (so you might want to describe disk space if you believe that it’ll be a concern). They’ll offer a helpful note as to how many monthly visitors you can safely handle without experiencing any difficulties. If you’re just starting out, the”StartUp” plan will often be more than enough. If your website grows, you can easily upgrade to a stronger server/plan that’s very likely to have more power. With the StartUp program, you’ll get 10 GB of web space. SiteGround recommends this plan for approximately 10,000 monthly site traffic. If you want more, just move until the GrowBig plan. You will get 20 GB of web space with this strategy. In the event you receive around 25,000 monthly visitors, SiteGround urges this package. If you would like to upgrade to the GoGeek program, you will receive 30 GB of space. SiteGround urges this strategy for a website which receives approximately 100,000 visitors each month.
While cost frequently plays a significant role when Picking a hosting company, you cannot compromise on performance. That is precisely why we chose to conduct our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Outcomes
Speed is among the most important performance Metric that you should search for. A quicker website provides good user experience and fosters your SEO in the exact same moment. In reality, a single second delay could cause 7 percent reduction in conversions, 11% fewer page views, and 16 percent decrease in consumer satisfaction.
We made a WordPress powered evaluation site on SiteGround and stuffed it with dummy content for theme development with graphics. Our evaluation site loaded in less than a second (671 ms to be precise) for a server in Dallas, Texas. That means our website is quicker than 95 percent of analyzed sites.
SiteGround performed almost always except for A spike if there were 50 users on the site. It quickly recovered and page load time remained steadily low even with much more users. This test shows that if you’re looking for a really speedy site, then SiteGround can be a perfect selection for you.
Normally, websites hosted on shared Hosting account slow down a bit during high traffic hours. That’s because your site is sharing resources with other sites on that server. Most shared hosting companies automatically kill host procedure if your site is taking a lot of resources. This causes downtime on your site. We tested our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a huge Effect on webpage load time. By way of instance, if you have high resolution images on a page, then it will significantly boost the overall page load time. This means that speed test results might not accurately reflect how quickly your hosting server really is.
Rather than assessing page loading time alone, we Decided to check the server response time as well. The host responded in fraction of a second at the USA. It responded within less than a moment for all locations, except Japan. If your target audience is mostly situated in Japan, then it is possible to ask SiteGround to move your site to their Asia-Pacific data center.
SiteGround Hosting Plans and Features
SiteGround provides WordPress Hosting, cloud hosting, and dedicated hosting plans. If you’re just beginning, then their shared hosting plans would be a perfect match for your requirements. However, your site will gradually grow, and you also ought to ensure they have other plans that you may update to.
Let us check out SiteGround’s hosting programs and Their features.
Shared hosting: Shared hosting is suggested for new websites and beginners. It’s acceptable for low traffic sites as you will be sharing resources with other sites hosted on the server.
WordPress hosting: This program is WordPress optimized version of their shared hosting plan. It includes SiteGround’s in-house WordPress optimizations to improve performance of your website.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It allows you to use resources of numerous servers onto a cloud architecture. It is acceptable for growing websites, popular sites, or companies.
Dedicated servers: Dedicated servers supply you with a complete server for your website. It’s more expensive but gives you much more power. The drawback is you will have to manage the machine yourself.
Enterprise hosting: This strategy is for large businesses and higher traffic sites with hard server requirements. Get in touch with SiteGround staff and they will create a tailor-made plan to fit your needs. Web Hosting Support
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This program costs $3.95 a month, may host one website and is suitable for newbies that are just starting with their site. Can manage up to 10,000 unique visits per month and contains the very first level of this SuperCacher plugin enabled that is static cache, 24/7 customer support, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free website migration, free daily backup, etc..
The GrowBig plan: This plan costs $5.95 per month plus can host multiple websites and this strategy can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free restore, all 3-levels of the SuperCacher, which aids loading time tremendously, customer service with priority, although SiteGround has remarkably quick response times, GrowBig and GoGeek customers are treated with priority.
Their GoGeek plan: This program costs $11.95 a month that may host multiple websites and offers more space, can manage as much as 100,000 visits per month, has all features of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Really easy, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Fees and Clauses: They charge a $14.95 setup fee if you pay for their shared hosting plans monthly instead of yearly. Sad face You’d be better off spending 1 year upfront to prevent that.
Upsells: Couple Of… Nothing too bad.
Account Activation: Quick account activation.
Control Panel and Dashboard Experience: cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for those who care Deeply about customer support, while not forfeiting quick page speeds or remarkable uptime either. They also offer a lot of additional features which may be perfect for you if eCommerce/WordPress is your target, or if you’d like security to be dealt with by someone else. Presently, their pricing can be on par with many other web hosts of lesser grade, so it’s the ideal time to act and make the most. If you’d like quick and reliable web hosting service with fantastic customer support, then SiteGround is ideal for you. They have hosting plans for every budget and every plan comes with great set of features. All their shared hosting plans include SSD storage, simple installation of Let’s Encrypt free SSL and Cloudflare CDN service, 1-click WordPress installer, and also completely free migration.