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Siteground is among the most recommended WordPress Hosting companies. They’re known for their top-notch customer care and fast reliable hosting programs. Their WordPress optimized hosting includes everything you will need to create and grow a successful site. Read our comprehensive SiteGround review to find out if SiteGround is the ideal host for you. In this comprehensive SiteGround review, we’ll place their promises to check. These are the areas we will look into: WordPress Com Customer Service
Performance: Speed is crucial for the achievement of your website. How quickly will your site load with SiteGround?
Reliability: Will your website be accessible 24/7/365 without confronting any downtime?
Customer Service: Could you rely on their customer care?
Features: Do they offer all the features and tools you will have to construct your website?
Pricing: Just how much it might cost you? Are there any SiteGround deals that can save you money?
Bottom line: Don’t Want to read each detail? Let’s outline it for you. We discovered SiteGround to be markedly faster and extremely reliable. Their hosting plans are adaptable, and their customer support is one of the finest in the business. That’s why we’ve chosen to urge SiteGround as one of the best WordPress hosting firms. Now let’s dive into our comprehensive SiteGround review, so that you can see just how we reached that decision and decide on your own.
SiteGround was set in 2004, and since then it Has become one of the very well-known hosting firms. It is headquartered in Sofia, Bulgaria with offices in 6 locations and information centers in three continents. These days, the company has over 400 employees and hosts more than 500,000 domains. From the web development community, SiteGround is referred to as the cheap/shared hosting provider that comes with unlimited bandwidth and includes SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this includes an extra $14.95 setup fee) or yearly and they transfer your site for free (only ask their live chat).
When reviewing SiteGround, we found their Performance quite great. Their last 10-month average was 99.99percent and load period 714ms. We also found their customer service knowledgeable in WordPress related questions. We did not like their”setup” fee for 1-month programs and marginally limited storage space. Below are the pros and cons we found using SiteGround shared hosting:
Pros and Cons of SiteGround
Each hosting company has its own pros and cons. Some edges can overshadow the disadvantages, but some cons can be a total deal breaker to your unique needs. Prior to making a determination, you might want to review these SiteGround pros and cons.
The Main categories we analyze for internet host functionality include Uptime, speed, and service. After all — these 3 classes are the most critical to your site’s success. There are also a few other areas where internet hosts can set themselves apart from the contest, such as additional plan attributes, which could positively contribute to their overall rating. SiteGround includes some, which we’ll dive into.
- Multiple Server Locations They have information centers in three continents. It is possible to choose the place you prefer during signup.
- High Uptime (99.99percent ) rather than using ready-made software solutions, SiteGround prefers in-house crafted alternatives to make sure high-quality hosting expertise.
- Their platform is built on Linux containers which Provide excellent stability in times of sudden traffic spikes.
- SiteGround was the first hosting provider that Introduced the accounts isolation technology for client safety.
- They assembled their own proactive server monitoring System that monitors their own servers every 0.5 seconds and also proactively fixes any issues without human intervention, thus ensuring excellent uptime.
Our evaluation website on SiteGround had an typical Uptime of 99.99%, that is .05% greater compared to 99.94% industry standard and a promise from SiteGround. They only had 20 outages in the last season (2018). That’s impressive as Web Hosting Pad had 2000+ outages.
- Above Average Load Time (714ms). Our SiteGround test website saw an ordinary page loading times of 754ms — quicker than the 890ms average load times we discovered from other web hosts. That’s very good — one of the fastest we’ve seen. It was also VERY consistent. No spikes or slow loading times whatsoever. Thus far, so great.
- Highly Knowledgeable & Responsive Support
Customer support is one place where SiteGround pays special attention. That is no small feat, when you consider they’re processing over 1,500+ tickets, 800+ telephone calls and 2,000+ conversation requests daily. More than 230 people at SiteGround are engaged with client service simply to make sure clients are taken good care of and support is provided in three languages — English, Italian and Spanish.
SiteGround provides assistance for well beyond just hosting related topics — their reps help with CMS queries too.
The official client survey results released by SiteGround each year reveal that their client satisfaction rate is continually scored over 96%. (2014, 2015, 2016).
Case in point: our expertise was great. After just 13 seconds, Their friendly and educated live broker connected with us. Thenwe began to familiarize her with different questions on how to do X and how to do Y. It was such a joy. They’re one of the only internet hosts we have analyzed to get a perfect 10 from 10 in support. Sounds too good to be true? Even after doing a background check and studying other resources, we still couldn’t find many negative feedback regarding their support. WordPress Com Customer Service
- High-Performance WordPress Hosting on All Programs
One of the special attributes that SiteGround plans comprise (which most Other web hosts do not ) is managed WordPress hosting on all of accounts. What does this mean? For those who are outside of this loop, this means that someone actually manages the support for you in terms of speed, security, service, updates and supplies enhancement tools to make your life simpler. The SiteGround system is built on SSD and also have an in-house crafted caching tool, the SuperCacher which is vital for the loading rate of your website.
They’re Also serious about safety by continuously tracking WordPress Relevant vulnerabilities and proactively shielding users with habit WAF rules. They take care of WordPress and plugin updates, make daily copies for free in case a random occurrence may bring your website down. (That is surprisingly ordinary, such as when two plugins do not play well together and you’re satisfied with the dreaded white screen of death.)
But that’s not all. There is also stuff for power users as well inside Their GrowBig and GoGeek plans. These include WordPress staging environments, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
- Free Security Add-Ons
Along with the security options available using their WordPress Managed hosting, SiteGround also provides additional security for websites with all shapes and sizes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can also add HackAlert Tracking (a service which checks your site every day and informs you if it’s been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce programs that power the internet’s top sites, such as Magento, Can be particularly difficult and debatable if you are not technically inclined. Fortunately, SiteGround removes a whole lot of the hassle by making it simple to pick from 18 eCommerce applications and install your favorite one in 1 click. They also give multiple server locations, free CDN, PCI compliance, advanced caching solution for best site performance and great clients’ experience. As for security, client accounts are isolated from one another with a custom server solution, which means that if a single account has hacked others aren’t affected.
- FREE Transfers for Existing Websites
Just like many others, SiteGround will transfer your Existing account at no cost from a prior host within 24 hours. In contrast, this procedure might be compensated or may take up to 30 days with different hosts. You only get one free expert website transport, however you won’t need to lift a finger or wait for a month to receive it. SiteGround’s support representatives handle all of it. There’s also more than 1 way to transfer a website. The easiest way to ask a website transfer is to do so when you sign up for SiteGround. Click here”Transfer an Present site” from the Account Setup Wizard.
In addition you have the option to request a website transfer through the Support part of your SiteGround Account. This is an wonderful feature if you decide you want to move a site later. Just go to User Area ’ Support ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Move Website. It is important to note that SiteGround can simply transfer the files and databases of a single site without your email accounts and other account settings in case a previous web host isn’t running cPanel. You also have the option to transfer your website into SiteGround manually, but we recommend using this free transfer that comes with your strategy.
- Affordable Pricing
SiteGround provides quality hosting packed with additional features and they Are usually the least expensive option available. Currently, their prices are cost fitting some of the lowest priced in the industry (to $3.95 per month, down from $9.99 per month ). Point is, for each one the stellar options they do offer, now their pricing is a steal compared with other internet hosts of lesser quality.
- 30-Day Money Back Guarantee
SiteGround may not offer a free trial of the services, but they do provide A 30-day money back guarantee that’s exactly the kind of security you require if you’re trying to find a web host. This way, you will have peace of mind. You don’t have to fully devote to SiteGround unless you’re 100% satisfied with it in your first 30 days of usage.
Note that some states apply to this Host’s money back warranty:
You must post an agency cancellation petition through the User Area.
Initial requests for hosting providers are covered only within thirty days from the day which SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain coverage (ID Protect) fees are not refundable. These charges may even be due upon cancellation, even if they are waived as part of a promotion.
Committed and cloud hosting services, paid support, and third party services aren’t insured by the money-back guarantee.
Reseller bundles are only covered if the whole reseller package is canceled. This guarantee doesn’t apply to the termination of single accounts in a reseller package.
- Free CDN and SSL Certificate
Another great benefit of utilizing SiteGround’s support is that every plan They provide comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a massive bonus! Due to the proliferation of cyber attacks and site hacks, Google has changed certain facets of their algorithm to favor secure and encrypted websites. Namely, websites with an SSL (secure socket layer) encryption.
With SiteGround, you will Get a free SSL certificate from’Let us Encrypt SSL’ that will immediately fortify your site’s safety and search engine optimization. Furthermore, they have included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the content and data from the site on their international servers and deliver that information to your audience from a nearby site. So speeding up the delivery of your content and improving the user experience for your visitors.
- Transparency and Community Support
The world of web hosting and also cybersecurity is rife with shady practices And unscrupulous behaviour. Luckily, SiteGround is dedicated to providing their clients with a clear and straightforward experience in addition to a thriving community of experts who will help walk you through different challenges and troubleshooting issues. SiteGround includes an uptime monitor in the primary navigation menu. They also discuss the IP address of the data centers, blatantly telling their”GoGeek” customers they have fewer accounts on their server than’Startup’ clients (a fact that most shared hosting providers avoid). SiteGround is dedicated to preserving their institution’s integrity and providing you with a clear and transparent customer encounter.
Furthermore, they possess a strong commitment to the hosting community And over the years their staff has attended, attendedspoken at over 400 community events. In conjunction with the high level of support that they provide their clients, this demonstrates a clear devotion to the web hosting community and a company culture of support and charity. WordPress Com Customer Service
As we mentioned previously, there are some drawbacks With each hosting company. These are a few disadvantages of picking SiteGround as your host.
- Prices – They advertise an obscenely low’monthly’ price. The catch is you often have to register for two or three years so as to receive it. Most other internet hosts do not even offer a real’month-to-month’ option, with a one year deal being the shortest they will go. The fantastic thing is that SiteGround’s pricing is straightforward and does not play that game. Their low advertised price is for the 12-month thing. Conclusion? Do not pay monthly.
- In addition they do offer a true’monthly’ option if you would like it. AND it is the exact same low advertised price. The only problem is they also bill a one-time’setup fee’ on those ‘month-to-month’ plans of an extra $14.95. You won’t find out about this extra fee until the very last second when you’re entering your credit card details. That’s enough to be a’hidden’ price, which — although not a huge dollar amount — remains kinda annoying as it’s not listed anywhere else.
- Limited Storage Space – Compared with other web hosts, SiteGround’s storage space is somewhat on the small size (which means you might want to describe disk space if you think it’ll be an issue ). They’ll offer a very helpful note concerning how many monthly visitors you may safely manage without experiencing any difficulties. If you’re just beginning, the”StartUp” program will usually be more than enough. If your website grows, it is easy to upgrade to a more robust server/plan that’s very likely to possess more power. With the StartUp program, you’ll get 10 GB of web space. SiteGround urges this program for approximately 10,000 monthly website visitors. Should you need more, just move until the GrowBig program. You will get 20 GB of web space with that plan. In the event you receive around 25,000 monthly visitors, SiteGround recommends this package. If you would like to update to the GoGeek program, you will receive 30 GB of space. SiteGround recommends this strategy to get a website that receives about 100,000 visitors each month.
While price frequently plays a significant role when Choosing a hosting company, you can’t compromise on performance. This is precisely why we decided to run our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Outcomes
Speed is among the most important functionality Metric that you should search for. A faster website offers good user experience and fosters your own SEO at exactly the exact same time. In fact, a single second delay could cause 7% decrease in conversions, 11 percent fewer page views, and 16 percent decrease in consumer satisfaction.
We created a WordPress powered evaluation website on SiteGround and stuffed up with dummy content for theme development using images. Our test site loaded in less than a moment (671 ms to be exact ) for a server in Dallas, Texas. That means our website is faster than 95% of analyzed sites.
SiteGround performed nearly consistently except for A spike when there were 50 users on the website. It recovered and page loading time remained lower even with more users. This test shows that if you’re looking for a really fast site, then SiteGround can be a perfect choice for you.
Typically, websites hosted on shared Hosting accounts slow down a little during top traffic hours. That is because your site is sharing resources with other websites on that server. Most shared hosting firms automatically kill server process if your website is taking too many resources. This induces downtime on your website. We analyzed our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a huge impact on webpage load time. By way of instance, when you’ve got high resolution pictures on a webpage, then it will significantly boost the overall page loading time. It follows that speed test results might not accurately reflect how quickly your hosting server actually is.
Rather than analyzing page loading time we Decided to test the actual server response time as well. The server responded in fraction of a second in the United States. It responded within less than a second for all locations, except Japan. If your target audience is mostly situated in Japan, then you can ask SiteGround to move your site to their Asia-Pacific information centre.
SiteGround Hosting Plans and Features
SiteGround provides WordPress Hosting, cloud hosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans will be a perfect fit for your needs. Nonetheless, your site will gradually grow, and you want to ensure they have other plans which you can upgrade to.
Let’s check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is suggested for new websites and beginners. It is suitable for low traffic sites as you’ll be sharing resources with other sites hosted on the machine.
WordPress hosting: This plan is WordPress optimized version of the shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use resources of numerous servers onto a cloud architecture. It’s suitable for growing websites, popular sites, or companies.
Dedicated servers: Dedicated servers supply you with a complete server for your website. It is more expensive but gives you much more power. The downside is that you will have to deal with the server yourself.
Enterprise hosting: This strategy is for large companies and high traffic websites with challenging host requirements. Get in touch with SiteGround staff and they will produce a tailor-made strategy to suit your requirements. WordPress Com Customer Service
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This plan costs $3.95 a month, may host one website and is acceptable for newbies who are only beginning with their website. Can handle up to 10,000 unique visits per month and contains the very first level of the SuperCacher plugin enabled which is static cache, 24/7 client service, complimentary CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free site migration, free daily backup, etc..
The GrowBig program : This program costs $5.95 per month and can host multiple websites and this plan can handle up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free restore, all 3-levels of the SuperCacher, which aids loading time tremendously, customer service with priority, although SiteGround has remarkably fast response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan: This plan costs $11.95 a month that may host multiple sites and provides more distance, can manage up to 100,000 visits per month, has all attributes of the other two plans also 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email account, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Really easy, one-page sign-up procedure.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee if you pay to their shared hosting plans monthly instead of annually. Sad face You would be better off paying 1 year upfront to prevent that.
Upsells: Couple Of… Nothing overly bad.
Account Activation: Fast account activation.
Control Panel and Dashboard Experience: cPanel
Installation of Programs and CMSs (WordPress, Joomla, etc.): Fast and easy install of popular programs and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround Is Ideal for those who care Deeply about customer care, while not sacrificing quick page rates or impressive uptime either. They also offer you a lot of additional features which may be ideal for you if eCommerce/WordPress is your goal, or if you’d like security to be dealt with by someone else. Currently, their pricing can be on par with a number of other web hosts of lesser quality, so it’s the perfect time to act and make the most. If you want fast and reliable hosting service with great customer care, then SiteGround is ideal for you. They’ve hosting plans for every budget and every plan comes with great set of attributes. All their shared hosting plans include SSD storage, easy installation of Let’s Encrypt complimentary SSL and Cloudflare CDN service, 1-click WordPress installer, and also completely free migration.
Ready to Start with SiteGround? Click here to select your hosting program today. WordPress Com Customer Service