Intro WordPress Website Support
Siteground is one of the very recommended WordPress Hosting companies. They’re famous for their top-notch customer support and fast reliable hosting plans. Their WordPress optimized hosting includes everything you will need to create and develop a successful blog. Read our comprehensive SiteGround review to discover if SiteGround is the right host for you. Within this comprehensive SiteGround review, we will put their promises to test. These are the areas We’ll look into: WordPress Website Support
Performance: Speed is critical for the success of your website. How fast will your site load SiteGround?
Reliability: Can your site be available 24/7/365 without confronting any downtime?
Customer Service: Can you rely on their customer care?
Features: Can they offer all the features and tools you’ll need to build your site?
Prices: How much it would cost you? Are there some SiteGround deals that can save you money?
Bottom line: Don’t Want to read each detail? Let’s summarize it to you. We discovered SiteGround to be markedly faster and extremely reliable. Their hosting plans are flexible, and their customer service is just one of the finest in the industry. That is why we’ve chosen to recommend SiteGround among the best WordPress hosting companies. Now let’s dive in to our comprehensive SiteGround inspection, so that you can see how we reached that decision and decide for yourself.
SiteGround was founded in 2004, and since then it Has become one of the most well-known hosting companies. It is based in Sofia, Bulgaria with offices in 6 locations and data centers in three continents. These days, the business has over 400 workers and hosts over 500,000 domains. From the web development community, SiteGround is referred to as the cheap/shared hosting provider which includes unlimited bandwidth and contains SSL (Let’s Encrypt) and CDN (CloudFlare). You may pay monthly $3.95/mo (this includes an additional $14.95 setup fee) or annual and they transfer your site for free (only ask their live chat).
When reviewing SiteGround, we found their Performance quite great. Their past 10-month average was 99.99% and load period 714ms. We also discovered their customer support knowledgeable in WordPress associated questions. We did not enjoy their”setup” fee for 1-month plans and marginally limited storage space. Below are the pros and cons we discovered using SiteGround shared hosting:
Advantages and Cons of SiteGround
Each hosting company has its own pros and cons. Some advantages could overshadow the disadvantages, but a few disadvantages can be a total deal breaker for your individual needs. Before making a decision, you may want to review these SiteGround pros and cons.
The Main categories we examine for internet host functionality include Uptime, speed, and service. After all — those three classes are the most critical to your website’s success. Additionally, there are a couple different areas where internet hosts can set themselves apart from the competition, such as additional plan attributes, which can positively contribute to their overall rating. SiteGround includes some, which we’ll dive into.
- Multiple Server Locations They have information centers in three continents. You can choose the location you prefer during signup.
- High Uptime (99.99%) rather than using ready-made software alternatives, SiteGround prefers in-house crafted alternatives to make sure high-quality hosting experience.
- Their platform is built on Linux containers which Provide excellent stability in times of unexpected traffic spikes.
- SiteGround has been the very first hosting provider that Introduced the accounts isolation technology for customer security.
- They built their own proactive server monitoring System that monitors their own servers every 0.5 seconds and proactively fixes any issues without human intervention, therefore ensuring excellent uptime.
Our test website on SiteGround had an typical Uptime of 99.99%, which is .05% better compared to 99.94% business standard and a guarantee from SiteGround. They just had 20 outages in the last season (2018). That’s impressive as Web Hosting Pad had 2000+ reverses.
- Above Average Load Time (714ms). Our SiteGround test website saw an ordinary page loading times of 754ms — quicker than the 890ms typical load occasions we discovered from other web hosts. That is very good — among the fastest we have seen. It was also VERY consistent. No spikes or slow loading times whatsoever. So far, so good.
- Highly Knowledgeable & Responsive Service
Customer support is 1 area where SiteGround pays special attention. Which is no small feat, when you consider they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation asks daily. More than 230 people at SiteGround are engaged with client support only to ensure customers are taken good care of and support is offered in 3 languages — English, Italian and Spanish.
SiteGround provides assistance for well beyond only hosting related topics — their representatives help with CMS queries too.
The official client survey results released by SiteGround annually show that their customer satisfaction rate is continually scored over 96%. (2014, 2015, 2016).
Case in point: our experience was great. After only 13 seconds, Their friendly and knowledgeable live broker associated with us. Then, we started to bombard her with different questions on how to do X and also how to do Y. It was such a joy. They are one of the only internet hosts we have examined to get a perfect 10 from 10 in support. Sounds too good to be true? Even after doing a background check and studying other resources, we nevertheless couldn’t discover many negative responses about their support. WordPress Website Support
- High-Performance WordPress Hosting on All Plans
Among the special attributes that SiteGround plans include (which most Other web hosts don’t) is managed WordPress hosting on all of accounts. What does this mean? For those of you who are out of the loop, this usually means that somebody actually manages the support for you in terms of speed, safety, service, upgrades and supplies enhancement tools to make your life easier. The SiteGround platform is built on SSD and have an in-house made caching tool, the SuperCacher which is vital for the loading rate of your website.
They are also serious about safety by constantly monitoring WordPress Related vulnerabilities and proactively protecting users with habit WAF rules. They take care of WordPress and plugin upgrades, make daily backups at no cost in case a random occurrence might bring your website down. (That is surprisingly common, like when two plugins don’t play nicely together and you’re met with the dreaded white screen of death.)
But that’s not all. There’s also stuff for power users as well inside Their GrowBig and GoGeek plans. These include WordPress staging surroundings, pre-installed Git, WP-CLI for easy command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL for free, priority customer support, free backup and restore.
- Free Security Add-Ons
Along with the security options available using their WordPress Managed hosting, SiteGround also provides additional security for sites with all sizes and shapes. Available tools include SpamAssassin and SpamExperts, IP address blocklists, Leech Protect, and hotlink protection. You can even add HackAlert Tracking (a service which checks your website daily and notifies you if it has been hacked or compromised) for a measly $1 per month.
- Easy E-Commerce Installs
E-commerce applications that power the internet’s top sites, like Magento, Can be especially difficult and problematic if you’re not technically inclined. Luckily, SiteGround removes a whole lot of the hassle by making it easy to pick out of 18 eCommerce applications and set up your favourite one in 1 click. They also provide multiple server locations, free CDN, PCI compliance, innovative caching solution for top site performance and great clients’ experience. As for security, customer accounts are isolated from each other by a custom server solution, which means that if a single account gets hacked others are not affected.
- FREE Transfers for Existing Websites
The Same as many other people, SiteGround will transfer your Existing account for free from a previous host within one day. In comparison, this procedure may be compensated or can take up to 30 days along with different hosts. You just get one free expert website transfer, however you won’t need to lift a finger or wait a month to get it. SiteGround’s support representatives handle it all. There’s also more than 1 way to transfer a site. The simplest way to ask a website transfer would be to do this when you sign up for SiteGround. Click here”Transfer an existing site” in the Account Setup Wizard.
You also have the option to request a Site move throughout the Support part of your SiteGround Account. This is an wonderful feature if you decide you want to move a site later. Just visit User Area ’ Service ’ Request Assistance from Our Team ’ Proceed to contact us here link. Then, click Transfer Site. It is important to note that SiteGround can only transfer the databases and files of one website with no email account and other account settings if your previous web host isn’t running cPanel. You also have the option to move your site to SiteGround manually, however we recommend taking advantage of the free transfer that comes with your plan.
- Affordable Pricing
SiteGround offers quality hosting packed with extra features and they Are normally the least expensive option available. Presently, their rates are price matching some of the cheapest in the business (to $3.95 a month, down from $9.99 per month ). Point is, for all the stellar choices they do offer, currently their pricing is a steal compared with other web hosts of lesser quality.
- 30-Day Money-back Guarantee
SiteGround might not offer a free trial of the solutions, however they do provide A 30-day money back guarantee that’s exactly the kind of security you require if you’re looking for a hosting company. That way, you’ll have peace of mind. You don’t have to completely devote to SiteGround unless you’re 100% satisfied with it on your first 30 days of usage.
Note that some conditions apply to the Host’s money back guarantee:
You have to post a service termination request through the User Area.
Initial orders for hosting providers are insured only within thirty days from the day that SiteGround triggered the service(s).
Renewal orders aren’t covered.
Domain name and domain coverage (ID Protect) fees aren’t refundable. These fees might even be due upon cancellation, even if they are waived as part of a marketing.
Dedicated and cloud hosting providers, paid service, and third party providers are not covered by the money-back guarantee.
Reseller bundles are only covered if the entire reseller package is canceled. This guarantee does not apply to the termination of single accounts in a reseller package, either.
- Free CDN and SSL Certificate
Another Fantastic benefit of utilizing SiteGround’s support is That Each plan They offer comes equipped with a free SSL certificate and CDN (content delivery network) integration. These features are a massive bonus! Due to the proliferation of cyber attacks and site hacks, Google has changed certain aspects of their algorithm to favor encrypted and secure sites. Namely, sites with an SSL (secure socket layer) encryption.
Together with SiteGround, you will Get a free SSL certificate from’Let us Encrypt SSL’ that will instantly bolster your site’s safety and search engine optimization. Moreover, they have included a free integration of Cloudflare’s CDN. This means that Cloudflare will cache the data and content from your site on their international servers and then deliver that content to your audience from a nearby location. So speeding up the shipping of your articles and improving the consumer experience for your customers.
- Transparency and Community Service
The world of web hosting and also cybersecurity is rife with unethical practices And unscrupulous behavior. Luckily, SiteGround is dedicated to providing their clients with a transparent and straightforward experience in addition to a thriving community of experts who can help walk you through distinct challenges and troubleshooting problems. SiteGround includes an uptime monitor in the main navigation menu. They also share the IP address of their data centers, intentionally telling their”GoGeek” clients that they will have fewer accounts on their host than’Startup’ customers (a fact that many shared hosting providers prevent ). SiteGround is committed to maintaining their company’s integrity and supplying you with a clear and transparent customer experience.
Moreover, they possess a solid commitment to the hosting community And over the years their team has attended, attended, or spoken at over 400 community events. In combination with this high amount of support that they provide their customers, this demonstrates a clear devotion to the hosting community along with a firm culture of charity and support. WordPress Website Support
As we mentioned previously, there are some downsides With every hosting company. These are some disadvantages of picking SiteGround as your server.
- Prices – They advertise an obscenely low’monthly’ cost. The catch is that you often have to register for a couple of years in order to receive it. Most other internet hosts do not even offer a real’month-to-month’ option, using a 1 year deal being the shortest they’ll go. The fantastic news is that SiteGround’s pricing is simple and does not play that game. Their low advertised price is for the 12-month thing. Conclusion? Do not pay monthly.
- In addition they do offer a real’monthly’ option if you want it. AND it is the exact same low advertised cost. The one issue is that they also charge a one-time’setup fee’ on these’month-to-month’ plans of an extra $14.95. You won’t find out about this extra fee until the very last second once you’re entering your credit card details. That’s enough to be a’hidden’ price, which — while not a huge dollar amount — remains rather annoying as it is not recorded anywhere else.
- Limited Storage Space – Compared with other web hosts, SiteGround’s storage space is a bit on the small size (so you might want to clarify disk space if you think that it’ll be a concern). They’ll provide a helpful note as to how many monthly visitors you can safely handle without experiencing any issues. If you are just beginning, the”StartUp” program will often be more than sufficient. If your website grows, it is easy to upgrade to a more robust server/plan which is likely to have more power. Together with the StartUp program, you will get 10 GB of web space. SiteGround urges this plan for about 10,000 monthly website visitors. If you need more, just move until the GrowBig program. You will get 20 GB of web space with this strategy. If you receive around 25,000 monthly visitors, SiteGround urges this bundle. If you would like to upgrade to the GoGeek plan, you’ll receive 30 GB of space. SiteGround urges this plan to get a website which receives approximately 100,000 visitors every month.
While price often plays a significant part when Choosing a hosting company, you can’t compromise on performance. This is precisely why we chose to conduct our own tests to thoroughly review SiteGround’s performance.
SiteGround Speed Test Results
Speed is among the most important performance Metric that you ought to search for. A quicker website offers good user experience and fosters your SEO at exactly the exact same moment. In fact, a single second delay could cause 7% reduction in conversions, 11 percent fewer page views, and 16 percent decrease in customer satisfaction.
We created a WordPress powered test site on SiteGround and stuffed up with dummy content for theme development with images. Our evaluation site loaded in under a moment (671 ms to be precise) for a host in Dallas, Texas. That means our website is faster than 95% of analyzed sites.
SiteGround performed almost consistently except for A spike if there were 50 users on the site. It quickly recovered and page load time remained steadily low even with much more users. This evaluation indicates that if you are seeking a really speedy website, then SiteGround can be a perfect selection for you.
Typically, sites hosted on shared Hosting account slow down a bit during high traffic hours. That’s because your website is sharing resources with other websites on that server. Most shared hosting firms automatically kill server process if your website is taking too many resources. This causes downtime on your website. We analyzed our SiteGround website for the downtime and got 100% uptime outcome.
SiteGround Server Response Time
Your website’s content has a huge Effect on webpage load time. By way of instance, if you’ve got high resolution pictures on a webpage, then it’ll significantly boost the total page loading time. This means that speed test results may not accurately reflect how fast your hosting server really is.
Instead of analyzing page load time we Decided to check the server response time as well. The host responded in part of a second in the USA. It responded within less than a second for all places, except Japan. If your intended audience is largely situated in Japan, then it is possible to ask SiteGround to transfer your website to their Asia-Pacific data centre.
SiteGround Hosting Plans and Features
SiteGround offers shared hosting, WordPress Hostinghosting, and dedicated hosting plans. If you’re just starting out, then their shared hosting plans would be a perfect fit for your needs. However, your site will gradually grow, and you also want to make sure they have other programs which you may upgrade to.
Let’s check out SiteGround’s hosting programs and Their attributes.
Shared hosting: Shared hosting is recommended for new websites and beginners. It is suitable for low traffic websites as you will be sharing resources with other sites hosted on the machine.
WordPress hosting: This plan is WordPress optimized variant of the shared hosting plan. It comes with SiteGround’s in-house WordPress optimizations to improve performance of your site.
Cloud hosting: Cloud hosting is a flexible upgrade to shared hosting. It permits you to use resources of multiple servers on a cloud structure. It’s acceptable for growing sites, popular sites, or businesses.
Dedicated servers: Dedicated servers supply you with a complete server for your site. It’s more expensive but gives you a lot more power. The downside is you will have to manage the server yourself.
Business hosting: This plan is for large companies and high traffic websites with hard server requirements. Get in contact with SiteGround team and they’ll create a tailor-made strategy to fit your needs. WordPress Website Support
SiteGround Pricing, Hosting Plans & Quick Facts
The StartUp plan: This plan costs $3.95 a month, can host one site and is acceptable for newbies who are only starting with their site. Can manage up to 10,000 unique visits each month also contains the first amount of this SuperCacher plugin enabled which is static cache, 24/7 client service, free CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free website migration, free daily backup, etc..
The GrowBig plan: This plan costs $5.95 a month plus can host multiple websites and this strategy can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and free revive, all 3-levels of the SuperCacher, which aids loading time tremendously, customer support with priority, although SiteGround has remarkably quick response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan: This plan costs $11.95 a month that may host multiple sites and offers more space, can handle up to 100,000 visits per month, has all attributes of the other two plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the server.
All shared hosting plans come with a free email accounts, free CDN and Unlimited bandwidth.
Domain: Domain prices start from $9.95
Ease of Signup: Very easy, one-page sign-up process.
Payment Methods: Credit Card.
Hidden Charges and Clauses: They charge a $14.95 setup fee should you pay to their shared hosting plans monthly instead of yearly. Sad face You would be better off paying 1 year upfront to avoid that.
Upsells: Couple Of… Nothing overly bad.
Account Activation: Fast account activation.
Control Panel and Dashboard Expertise : cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do. SiteGround is perfect for those who care Deeply about customer care, while not sacrificing quick page speeds or remarkable uptime . They also offer a lot of additional features which may be perfect for you if eCommerce/WordPress is your goal, or if you’d like security to be handled by someone else. Presently, their pricing is also on par with many other web hosts of lower grade, therefore it’s the perfect time to behave and make the most. If you’d like fast and reliable hosting service with fantastic customer support, then SiteGround is perfect for you. They’ve hosting plans for every budget and every plan comes with good set of features. Each of their shared hosting plans include SSD storage, simple setup of Let’s Encrypt complimentary SSL and Cloudflare CDN support, 1-click WordPress installer, and free migration.
Ready to get started with SiteGround? Click here to select your hosting plan now. WordPress Website Support